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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: Free
      Free
      C

      Coursera Project Network

      مقدمة إلى خدمة رؤى الجمهور على فيسبوك

      Skills you'll gain: Customer Insights, Facebook, Marketing Analytics, Target Audience, Marketing Strategies, Social Media, Social Media Marketing, Business Intelligence

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Medindo o Marketing Digital

      Skills you'll gain: Marketing Effectiveness, Key Performance Indicators (KPIs), Marketing Analytics, Digital Marketing, Marketing Strategies, Performance Analysis, Customer experience strategy (CX), Performance Measurement, Marketing Automation, Marketing Channel, A/B Testing, Automation

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Intereses del usuario típico en Facebook

      Skills you'll gain: Facebook, Target Audience, Social Media Marketing, Social Media, Customer Insights, Advertising, Digital Advertising, Marketing Analytics, Presentations

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Sales Managers: Data-Driven Sales Forecasting

      Skills you'll gain: Sales Pipelines, Sales Management, Sales Enablement, Sales Process, Sales, Sales Strategy, Customer Engagement, Sales Training, Generative AI Agents, Customer experience improvement, Lead Generation, Forecasting, Business Ethics, Prioritization

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      A

      Amazon Web Services

      Amazon Connect Flows Fundamentals

      Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Workflow Management, Process Design, Personalized Service, Cost Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      Digital Marketing Institute

      Data and Digital Strategy Execution

      Skills you'll gain: Data-Driven Decision-Making, Data Ethics, Customer Analysis, Marketing Effectiveness, Strategic Marketing, Digital Marketing, Business Analytics, Marketing Analytics, Performance Measurement, Marketing Strategy and Techniques, MarTech, Data Analysis, Pay Per Click Advertising, Data Management, Web Analytics and SEO, Marketing Automation, Cross-Channel Marketing, Target Audience

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Cloud Customer Care Fundamentals - 繁體中文

      Skills you'll gain: Service Level, Product Support, Help Desk Support, Cloud Management, Technical Support, End User Training and Support, Cloud Services, Service Management, Personally Identifiable Information, Information Privacy, Technical Communication, Problem Management

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Salesforce

      Administración de clientes potenciales en Salesforce

      Skills you'll gain: Sales Development, Salesforce, Campaign Management, Lead Generation, Sales Management, Sales Process, Customer Relationship Management (CRM) Software, Productivity Software, Data Import/Export, Email Marketing, Marketing Management

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Cluster Analysis and Unsupervised Machine Learning in Python

      Skills you'll gain: Unsupervised Learning, Data Visualization, Applied Machine Learning, Machine Learning, Machine Learning Algorithms, Scikit Learn (Machine Learning Library), Exploratory Data Analysis, Data Science, Statistical Methods, Algorithms, NumPy, Python Programming

      Intermediate · Course · 1 - 3 Months

    • G

      Google Cloud

      Introduction to Data Engineering on Google Cloud - Español

      Skills you'll gain: Data Migration, Data Pipelines, Dataflow, Data Processing, Google Cloud Platform, Cloud Storage, Big Data, Data Lakes, Data Architecture, Extract, Transform, Load, Data Integration, Data Transformation, Metadata Management, Automation, Serverless Computing

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      L&T EduTech

      Machinery for Concreting

      Skills you'll gain: Equipment Design, Maintenance, Repair, and Facility Services, Product Lifecycle Management, Construction, Construction Management, Automation Engineering, Digital Transformation, Data Maintenance, Hydraulics, Control Systems, 3D Modeling

      Advanced · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Configuring MongoDB Atlas with BigQuery Dataflow Templates

      Skills you'll gain: MongoDB, Dataflow, Applied Machine Learning, Google Cloud Platform, Data Pipelines, Big Data, Data Integration

      Intermediate · Project · Less Than 2 Hours

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    In summary, here are 10 of our most popular customer insights courses

    • مقدمة إلى خدمة رؤى الجمهور على فيسبوك: Coursera Project Network
    • Medindo o Marketing Digital: Fundação Instituto de Administração
    • Intereses del usuario típico en Facebook: Coursera Project Network
    • GenAI for Sales Managers: Data-Driven Sales Forecasting: Coursera Instructor Network
    • Amazon Connect Flows Fundamentals: Amazon Web Services
    • Data and Digital Strategy Execution: Digital Marketing Institute
    • Google Cloud Customer Care Fundamentals - 繁體中文: Google Cloud
    • Administración de clientes potenciales en Salesforce: Salesforce
    • Cluster Analysis and Unsupervised Machine Learning in Python: Packt
    • Introduction to Data Engineering on Google Cloud - Español: Google Cloud

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