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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: New
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      C

      Coursera

      YouTube Insights: Crack the Algorithm

      Skills you'll gain: Content Performance Analysis, Content Strategy, Web Analytics, Content Creation, Social Media Content, Social Media Strategy, Digital Content, Key Performance Indicators (KPIs), Performance Metric, Growth Strategies, Performance Analysis, Digital Media Strategy, Promotional Strategies, Customer Insights, Target Audience

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
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      Coursera

      Facebook Strategy: Effective Content

      Skills you'll gain: Content Performance Analysis, Facebook, Social Media Content, Target Audience, Content Strategy, Social Media Strategy, Social Media, Customer Insights, Content Creation, Digital Media Strategy, Media Planning, Goal Setting

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      Amazon Web Services

      Generative AI Applications with Amazon Bedrock

      Skills you'll gain: Generative AI Agents, Prompt Engineering, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Amazon Web Services, Large Language Modeling, Cloud API, Application Programming Interface (API), Data Integration

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Modern Java - Mastering Features from Java 8 to Java 21

      Skills you'll gain: JUnit, Restful API, Software Design, JSON

      Intermediate · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Excel Fundamentals for Data Analysis

      Skills you'll gain: Excel Formulas, Microsoft Excel, Data Cleansing, Data Manipulation, Spreadsheet Software, Data Transformation, Data Validation, Data Analysis, Pivot Tables And Charts, Automation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.1K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      IntelliJ IDEA Essentials: Build, Test, and Manage Projects

      Skills you'll gain: IntelliJ IDEA, Debugging, Software Design, User Interface (UI), Apache Maven, Object Oriented Programming (OOP), Program Development, Integrated Development Environments, Build Tools, Software Development Tools, Eclipse (Software), Data Validation, Version Control, Software Development, Git (Version Control System), Data Import/Export, Development Environment, Java, Kotlin, Computer Programming

      5
      Rating, 5 out of 5 stars
      ·
      8 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Preview
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      B

      Board Infinity

      AI Development with DeepSeek for Developers

      Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Agentic systems, Natural Language Processing, Application Programming Interface (API), Performance Testing

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      U

      UiPath

      UiPath Automation Explorer

      Skills you'll gain: Workflow Management, Microsoft Excel, Scripting, Debugging

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Advanced ITSM with ServiceNow: Optimizing IT Operations

      Skills you'll gain: ServiceNow, Information Technology Infrastructure Library, IT Service Management, Problem Management, Service Management, Information Technology Operations, Digital Transformation, Change Control, Configuration Management, Self Service Technologies, User Acceptance Testing (UAT), Automation, Problem Solving, Design, Order Fulfillment

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      How to Draw: A Beginner’s Guide Pt 2 – Form & Structure

      Skills you'll gain: Growth Mindedness, Creativity, Design Elements And Principles, Graphic and Visual Design, Lifelong Learning, Personal Development, Goal Setting, Self-Awareness, Detail Oriented

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      The Ultimate BPMN Course

      Skills you'll gain: Business Process Improvement, Process Optimization

      Intermediate · Course · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Exam Prep AZ-305: Microsoft Azure Solutions Architect Expert

      Skills you'll gain: Microsoft Azure, Role-Based Access Control (RBAC), Azure Synapse Analytics, Azure Active Directory, Real Time Data, Zero Trust Network Access, Serverless Computing, Identity and Access Management, Data Integration, Cloud Applications, Virtual Machines, Cloud Computing Architecture, Data Governance, Data Management, Cloud Security, Cloud Storage, Cloud Computing, Solution Architecture, Disaster Recovery, Data Migration

      Intermediate · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • YouTube Insights: Crack the Algorithm: Coursera
    • Facebook Strategy: Effective Content: Coursera
    • Generative AI Applications with Amazon Bedrock: Amazon Web Services
    • Modern Java - Mastering Features from Java 8 to Java 21: Packt
    • Excel Fundamentals for Data Analysis: Macquarie University
    • IntelliJ IDEA Essentials: Build, Test, and Manage Projects: EDUCBA
    • AI Development with DeepSeek for Developers: Board Infinity
    • UiPath Automation Explorer: UiPath
    • Advanced ITSM with ServiceNow: Optimizing IT Operations: Coursera Instructor Network
    • How to Draw: A Beginner’s Guide Pt 2 – Form & Structure: Skillshare

    Skills you can learn in Marketing

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    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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