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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Business Analysts

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Business Analysis, Data-Driven Decision-Making, Data Analysis, OpenAI, Artificial Intelligence, Business Process Automation, Stakeholder Communications, Business Requirements, Requirements Elicitation, Large Language Modeling, Program Development, Workflow Management, Business Strategy, Process Optimization, Content Creation, IBM Cloud, Image Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.7K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Generative AI Course in Software Building

      Skills you'll gain: Generative AI, Software Development Tools, Code Review, Application Development, Prompt Engineering, Maintainability, Software Quality (SQA/SQC), Artificial Intelligence, Debugging

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      E

      EDUCBA

      Java Servlets Case Study - Online Admission Process

      Skills you'll gain: PostgreSQL, Relational Databases, Java, Systems Development, Application Servers, Database Design, Databases, Web Development, Back-End Web Development, Web Applications, Business Logic, Javascript, Secure Coding, Data Validation, Payment Systems, Document Management, Verification And Validation, File Management, Encryption

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      E

      EDUCBA

      XML XSD

      Skills you'll gain: Extensible Markup Language (XML), Extensible Languages and XML, Data Validation, Web Services, Interoperability, Data Integrity, Data Mapping, Data Transformation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      IntelliJ IDEA Case Study - Stock Management System

      Skills you'll gain: Software Design, IntelliJ IDEA, Object Oriented Programming (OOP), Java, Integrated Development Environments, Data Structures, Command-Line Interface

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      M

      Macquarie University

      Identity Access Management (IAM) and Secure Authentication

      Skills you'll gain: Authentications, Identity and Access Management, Single Sign-On (SSO), Security Assertion Markup Language (SAML), Multi-Factor Authentication, User Provisioning, OAuth, Threat Modeling, Authorization (Computing), IT Security Architecture, Threat Management, Zero Trust Network Access, Cybersecurity, Systems Architecture, Role-Based Access Control (RBAC), Vulnerability Assessments, Cryptography, Threat Detection, Remote Access Systems, Risk Management

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Saïd Business School, University of Oxford

      AI Governance

      Skills you'll gain: Data Ethics, Governance, Governance Risk Management and Compliance, Compliance Management, Data Governance, Enterprise Risk Management (ERM), Risk Management, Business Ethics, Business Risk Management, Artificial Intelligence, Accountability, Ethical Standards And Conduct, Law, Regulation, and Compliance, Artificial Intelligence and Machine Learning (AI/ML), Information Privacy, Generative AI, Information Management, Agentic systems, Generative AI Agents, Business Leadership

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      A

      AAPC

      Introduction to Certified Professional Biller

      Skills you'll gain: Patient Registration, Revenue Cycle Management, Medical Billing and Coding, Health Systems, Health Care Procedure and Regulation, Medicare, Healthcare Industry Knowledge, Insurance, Administration

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      pfSense 2.4.4: Open Source Firewall

      Skills you'll gain: Package and Software Management, System Monitoring, Hardware Architecture

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      E

      EDUCBA

      Introduction to Unix and Linux Fundamentals

      Skills you'll gain: Command-Line Interface, Unix Shell, Unix Commands, Unix, Linux, File Management, Linux Commands, File Systems, Systems Architecture

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      IntelliJ IDEA with Project

      Skills you'll gain: IntelliJ IDEA, Apache Maven, Integrated Development Environments, Build Tools, Software Development Tools, Version Control, Git (Version Control System), Development Environment, Program Development, Computer Graphics, Debugging, Scripting Languages, Visualization (Computer Graphics), Databases, Relational Databases

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Modern Project Leadership: Agile, AI, and Beyond

      Skills you'll gain:

      4.6
      Rating, 4.6 out of 5 stars
      ·
      387 reviews

      Intermediate · Specialization · 1 - 3 Months

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    In summary, here are 10 of our most popular technical support courses

    • Generative AI for Business Analysts: IBM
    • Generative AI Course in Software Building: Simplilearn
    • Java Servlets Case Study - Online Admission Process: EDUCBA
    • XML XSD: EDUCBA
    • IntelliJ IDEA Case Study - Stock Management System: EDUCBA
    • Identity Access Management (IAM) and Secure Authentication: Macquarie University
    • AI Governance: Saïd Business School, University of Oxford
    • Introduction to Certified Professional Biller: AAPC
    • pfSense 2.4.4: Open Source Firewall: Packt
    • Introduction to Unix and Linux Fundamentals: EDUCBA

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