• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Telephone Skills
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "telephone skills"

    • Status: Free Trial
      Free Trial
      K

      Kennesaw State University

      Six Sigma Green Belt

      Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Process Capability, Process Improvement, Eight Disciplines Problem Solving (8D), Lean Six Sigma, Root Cause Analysis, Process Mapping, Six Sigma Methodology, Quality Improvement, Probability Distribution, Process Analysis, Quality Control, Statistical Methods, Exploratory Data Analysis, Probability & Statistics, Lean Methodologies, Continuous Improvement Process, Performance Improvement, Statistical Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4.6K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      W

      West Virginia University

      Forensic Accounting and Fraud Examination

      Skills you'll gain: Internal Controls, Financial Controls, Threat Detection, Internal Auditing, Anomaly Detection, Financial Auditing, Security Awareness, Financial Data, Investigation, Cyber Operations, Financial Statement Analysis, Business Ethics, Accounting, Data Analysis Software

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.2K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      P

      Pontificia Universidad Católica de Chile

      English for Common Interactions in the Workplace: Basic Level

      Skills you'll gain: Oral Comprehension, English Language, Literacy, Planning, Vocabulary, Language Learning, Grammar, Verbal Communication Skills, Interpersonal Communications

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.9K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Learn Spanish: Basic Spanish Vocabulary

      Skills you'll gain: Peer Review, Spanish Language, Oral Expression, Oral Comprehension, Language Learning, Vocabulary, Research, Grammar, Culture, Writing

      4.6
      Rating, 4.6 out of 5 stars
      ·
      3.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Preparing to Manage Human Resources

      Skills you'll gain: Human Resource Strategy, Human Resources Management and Planning, Human Resource Policies, Compensation Management, Resource Management, People Management, Legal Risk, Labor Law, Industrial and Organizational Psychology, Employee Engagement, Economics

      4.8
      Rating, 4.8 out of 5 stars
      ·
      10K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      Python Project for Data Science

      Skills you'll gain: Dashboard, Web Scraping, Jupyter, Pandas (Python Package), Interactive Data Visualization, Data Structures, Data Processing, Data Science, Python Programming, Data Analysis, Data Capture, NumPy, Data Manipulation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      4.7K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Meta

      Social Media Management

      Skills you'll gain: Social Media Content, Social Media Management, Social Media Strategy, Social Media Marketing, Content Creation, Social Media Campaigns, Content Management, Brand Strategy, Generative AI Agents, Brand Awareness, Digital Content, Branding, Instagram, Content Marketing, Marketing Analytics, Content Strategy, Facebook, Storytelling, Customer Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.7K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      G

      Google

      Stay Ahead of the AI Curve

      Skills you'll gain: Workforce Development, Strategic Thinking, Business Solutions, Organizational Strategy, Generative AI, Innovation, Forecasting, Emerging Technologies, Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.6K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Executive Data Science

      Skills you'll gain: Exploratory Data Analysis, Data Management, Data Analysis, Team Building, Data Presentation, Statistical Modeling, Statistical Inference, Data Literacy, Statistical Methods, Recruitment, Big Data, Leadership, Team Leadership, Analytical Skills, Team Management, Technical Communication, Data Cleansing, Data Science, Data Manipulation, Communication

      4.5
      Rating, 4.5 out of 5 stars
      ·
      11K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Introduction to Google SEO

      Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Persona Development, Keyword Research, Digital Marketing, Web Content, Content Strategy, Content Creation, Target Audience, Consumer Behaviour, Algorithms, Data Analysis, Business Reporting

      4.6
      Rating, 4.6 out of 5 stars
      ·
      10K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM Program Manager

      Skills you'll gain: Stakeholder Engagement, Program Management, Stakeholder Management, Agile Software Development, Agile Methodology, Change Control, Agile Project Management, Sprint Planning, Stakeholder Communications, Process Improvement, Change Management, Project Management Life Cycle, Project Management Office (PMO), Product Roadmaps, User Story, Governance, Scope Management, Project Management Institute (PMI) Methodology, Data Ethics, Leadership

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.6K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      IBM UI/UX Designer

      Skills you'll gain: User Research, Agile Software Development, UI/UX Research, User Interface and User Experience (UI/UX) Design, Agile Methodology, Wireframing, Agile Project Management, Information Architecture, Usability, Usability Testing, Sprint Planning, Figma (Design Software), Design Research, User Interface (UI) Design, Design Thinking, User Interface (UI), User Experience Design, Software Development Life Cycle, InVision (Design Software), Prototyping

      4.9
      Rating, 4.9 out of 5 stars
      ·
      2.5K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    1…272829…460

    In summary, here are 10 of our most popular telephone skills courses

    • Six Sigma Green Belt: Kennesaw State University
    • Forensic Accounting and Fraud Examination: West Virginia University
    • English for Common Interactions in the Workplace: Basic Level: Pontificia Universidad Católica de Chile
    • Learn Spanish: Basic Spanish Vocabulary: University of California, Davis
    • Preparing to Manage Human Resources: University of Minnesota
    • Python Project for Data Science: IBM
    • Social Media Management : Meta
    • Stay Ahead of the AI Curve: Google
    • Executive Data Science: Johns Hopkins University
    • Introduction to Google SEO: University of California, Davis

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok