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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: New
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      Coursera Instructor Network

      GenAI for Patient Scheduling & Appointment Management

      Skills you'll gain: ChatGPT, Practice Management Software, Technology Roadmaps, Patient Flow, Generative AI, Prompt Engineering, Business Process Automation, Artificial Intelligence, Software As A Service, Patient Registration, Artificial Intelligence and Machine Learning (AI/ML), Health Informatics, Health Technology

      Intermediate · Course · 1 - 4 Weeks

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      Coursera

      Putting SQL to Work: The TechMart Challenge

      Skills you'll gain: SQL, Business Reporting, Performance Reporting, Data Cleansing, Data Analysis, Query Languages, Database Development, Analytical Skills, Data Transformation, Business Analysis, Prompt Engineering, Generative AI

      Beginner · Course · 1 - 4 Weeks

    • Status: New
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      Coursera Instructor Network

      Advanced UX Strategies for Product Managers

      Skills you'll gain: UI/UX Strategy, User Experience, User Experience Design, Design and Product, Data Storytelling, Experience Design, User Centered Design, Usability Testing, Product Improvement, User Research, Human Centered Design, Design Research, Figma (Design Software), User Feedback, Wireframing, Customer experience improvement, Storytelling, Prioritization

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
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      Status: Free Trial
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      EDUCBA

      IntelliJ IDEA with Project

      Skills you'll gain: IntelliJ IDEA, Apache Maven, Build Tools, Integrated Development Environments, Software Development Tools, Version Control, Git (Version Control System), Development Environment, Program Development, Computer Graphics, Debugging, Scripting Languages, Visualization (Computer Graphics), Databases, Relational Databases

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
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      Free Trial
      S

      Starweaver

      Executive Communication & Data Leadership

      Skills you'll gain: Active Listening, Business Writing, Data Storytelling, Concision, Storytelling, Data Presentation, Non-Verbal Communication, Sales Presentation, Customer Relationship Management (CRM) Software, Sales Strategy, Writing, Persuasive Communication, Sales, Empathy, Technical Writing, Rapport Building, Verbal Communication Skills, Communication, Communication Strategies, Marketing Communications

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: New
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      Macquarie University

      Workplace Cyber Security

      Skills you'll gain: Human Factors (Security), Security Awareness, Computer Security Awareness Training, Cyber Governance, Cyber Security Strategy, Cyber Security Policies, Cyber Attacks, Cyber Risk, Data Ethics, Usability, Cyber Security Assessment, Security Strategy, Cybersecurity, Cyber Threat Intelligence, Security Management, Cyber Threat Hunting, Data Security, Network Security, Cloud Security, Mobile Security

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
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      Packt

      Microsoft 365 Fundamentals (MS-900)

      Skills you'll gain: Identity and Access Management, Cloud Services, Microsoft Azure, Microsoft Teams, Security Controls, Endpoint Security, Cloud Solutions, Zero Trust Network Access, Cloud Computing, Azure Active Directory, Software As A Service, Role-Based Access Control (RBAC), Information Privacy

      Beginner · Course · 3 - 6 Months

    • Status: New
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      Coursera Instructor Network

      Azure CloudOps: Automating Infrastructure & Cost Control

      Skills you'll gain: Cloud Management, Azure DevOps, Infrastructure as Code (IaC), Cloud Computing, CI/CD, Microsoft Azure, Continuous Deployment, DevOps, Cloud Infrastructure, Continuous Integration, Virtual Machines, Automation, User Provisioning, Role-Based Access Control (RBAC), Process Optimization, System Monitoring, Compliance Training, Git (Version Control System)

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
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      EDUCBA

      XML XSD

      Skills you'll gain: Extensible Markup Language (XML), Extensible Languages and XML, Data Validation, Web Services, Interoperability, Data Integrity, Data Mapping, Data Transformation

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
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      Board Infinity

      Complete Interview Prep: Foundations, GD & Domain Interviews

      Skills you'll gain: Interviewing Skills, Verbal Communication Skills, Stress Management, Communication, Interpersonal Communications, Non-Verbal Communication, Strategic Communication, Personal Development, Public Speaking, Goal Setting, Active Listening, Self-Awareness, Storytelling, Professionalism, Analytical Skills

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
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      Johns Hopkins University

      Honors Algebra 2: Linear and Quadratic Functions

      Skills you'll gain: Algebra, Graphing, Advanced Mathematics, Logical Reasoning, General Mathematics, Mathematical Theory & Analysis, Applied Mathematics, Mathematical Modeling, Visualization (Computer Graphics), Correlation Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
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      S

      Saïd Business School, University of Oxford

      Generative and Agentic AI

      Skills you'll gain: Prompt Engineering, Generative AI, Agentic systems, OpenAI, ChatGPT, Large Language Modeling, Artificial Intelligence, Business Process Automation, Workflow Management, Data Ethics, Business Strategy, Technology Strategies, Decision Making, Content Creation

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular technical support courses

    • GenAI for Patient Scheduling & Appointment Management : Coursera Instructor Network
    • Putting SQL to Work: The TechMart Challenge: Coursera
    • Advanced UX Strategies for Product Managers: Coursera Instructor Network
    • IntelliJ IDEA with Project: EDUCBA
    • Executive Communication & Data Leadership: Starweaver
    • Workplace Cyber Security: Macquarie University
    • Microsoft 365 Fundamentals (MS-900) : Packt
    • Azure CloudOps: Automating Infrastructure & Cost Control: Coursera Instructor Network
    • XML XSD: EDUCBA
    • Complete Interview Prep: Foundations, GD & Domain Interviews: Board Infinity

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