• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Coursera Plus
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Queuing Theory

    Queuing Theory Courses Online

    Master queuing theory for analyzing waiting lines and service systems. Learn about queue models, performance metrics, and applications.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.
    Earn a university-issued career credential in a flexible, interactive format.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Queuing Theory Course Catalog

    • Status: New
      New
      U

      University of California, Santa Cruz

      C, Go, and C++: A Comprehensive Introduction to Programming

      Skills you'll gain: C++ (Programming Language), Go (Programming Language), Debugging, C (Programming Language), Data Structures, Object Oriented Programming (OOP), Software Design Patterns, Object Oriented Design, Code Review, Programming Principles, Computer Programming, Unit Testing, Algorithms, Command-Line Interface, Program Development, Integrated Development Environments, Software Testing, Computer Science, Computational Thinking, Graph Theory

      4.5
      Rating, 4.5 out of 5 stars
      ·
      9.4K reviews

      Intermediate · Specialization · 3 - 6 Months

    • I

      Illinois Tech

      Business Economics and Game Theory for Decision Making

      Skills you'll gain: Game Theory, Market Dynamics, Business Economics, Strategic Decision-Making, Strategic Thinking, Price Negotiation, Supply And Demand, Economics, Market Analysis, Competitive Analysis, Consumer Behaviour, Profit and Loss (P&L) Management, Policy Analysis

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      35 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of California, Santa Cruz

      Coding for Everyone: C and C++

      Skills you'll gain: C++ (Programming Language), Debugging, C (Programming Language), Object Oriented Programming (OOP), Software Design Patterns, Code Review, Data Structures, Computer Programming, Algorithms, Command-Line Interface, Programming Principles, Program Development, Computer Science, Computational Thinking, Integrated Development Environments, Graph Theory, Artificial Intelligence, Software Technical Review, File Systems, Game Design

      4.5
      Rating, 4.5 out of 5 stars
      ·
      9.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of Toronto

      Self-Driving Cars

      Skills you'll gain: Computer Vision, Image Analysis, Control Systems, Embedded Software, Automation, Deep Learning, Software Architecture, Simulations, Safety Assurance, Artificial Neural Networks, Global Positioning Systems, Hardware Architecture, Systems Architecture, Artificial Intelligence, Estimation, Algorithms, Machine Learning Methods, Predictive Modeling, Scenario Testing, Spatial Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.5K reviews

      Advanced · Specialization · 3 - 6 Months

    • Status: Free
      Free
      T

      Technical University of Denmark (DTU)

      Antimicrobial resistance - theory and methods

      Skills you'll gain: Laboratory Testing, Quality Assurance, Microbiology, Infectious Diseases, Bioinformatics, Medical Laboratory, Clinical Laboratory Science, Epidemiology, Public Health and Disease Prevention, Data Quality, Medical Science and Research, Biology, Public Health, Pharmacology, Molecular Biology

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.5K reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      P

      Princeton University

      Computer Science: Algorithms, Theory, and Machines

      Skills you'll gain: Theoretical Computer Science, Data Structures, Computer Science, Computer Architecture, Algorithms, Programming Principles, Computational Logic, Computational Thinking, Java Programming, Computer Hardware

      4.7
      Rating, 4.7 out of 5 stars
      ·
      697 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of Colorado Boulder

      Probability Theory: Foundation for Data Science

      Skills you'll gain: Probability, Probability & Statistics, Probability Distribution, Bayesian Statistics, Sampling (Statistics), Statistical Analysis, Descriptive Statistics, Statistical Inference, Correlation Analysis

      Build toward a degree

      4.5
      Rating, 4.5 out of 5 stars
      ·
      251 reviews

      Intermediate · Course · 1 - 3 Months

    • U

      University of Pennsylvania

      Business Foundations

      Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Human Capital, Go To Market Strategy, Process Analysis, Branding, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Financial Modeling, Balance Sheet, Consumer Behaviour, Human Resource Strategy, Marketing Planning, Peer Review, Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      26K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of California San Diego

      Data Structures and Algorithms

      Skills you'll gain: Data Structures, Graph Theory, Algorithms, Network Routing, Program Development, Debugging, Network Model, Bioinformatics, Operations Research, Data Storage, Development Testing, Test Engineering, Software Testing, Theoretical Computer Science, Computational Thinking, Network Analysis, Test Case, Programming Principles, Computer Programming, Epidemiology

      4.6
      Rating, 4.6 out of 5 stars
      ·
      17K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free
      Free
      U

      University of Zurich

      An Intuitive Introduction to Probability

      Skills you'll gain: Probability, Probability Distribution, Probability & Statistics, Descriptive Statistics, Applied Mathematics, Statistical Methods, Risk Analysis, Finance

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 3 Months

    • C

      California Institute of the Arts

      Graphic Design

      Skills you'll gain: Typography, Design Elements And Principles, Graphic Design, Visual Design, Logo Design, Design Software, Digital Design, Creative Design, Graphic and Visual Design, Color Theory, Adobe InDesign, Photo Editing, Photography, Style Guides, Branding, Peer Review, Art History, Design, Aesthetics, Design Strategies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      21K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      É

      École Polytechnique

      Density Functional Theory

      Skills you'll gain: Semiconductors, Differential Equations, Numerical Analysis, Linear Algebra, Mathematical Modeling, Chemistry, Physics, Calculus

      4.9
      Rating, 4.9 out of 5 stars
      ·
      231 reviews

      Advanced · Course · 1 - 4 Weeks

    Queuing Theory learners also search

    Network Theory
    Probability Theory
    Physics
    Quantum
    Quantum Physics
    Theoretical Computer Science
    Theory Of Computation
    Quantum Computing
    1234…127

    In summary, here are 10 of our most popular queuing theory courses

    • C, Go, and C++: A Comprehensive Introduction to Programming: University of California, Santa Cruz
    • Business Economics and Game Theory for Decision Making: Illinois Tech
    • Coding for Everyone: C and C++: University of California, Santa Cruz
    • Self-Driving Cars: University of Toronto
    • Antimicrobial resistance - theory and methods: Technical University of Denmark (DTU)
    • Computer Science: Algorithms, Theory, and Machines: Princeton University
    • Probability Theory: Foundation for Data Science: University of Colorado Boulder
    • Business Foundations: University of Pennsylvania
    • Data Structures and Algorithms: University of California San Diego
    • An Intuitive Introduction to Probability: University of Zurich

    Skills you can learn in Business Strategy

    Modeling (25)
    Market (economics) (21)
    Plan (19)
    Planning (16)
    Strategic Management (16)
    Business Model (13)
    Operations Management (13)
    Analytics (12)
    Evaluation (12)
    Project Management (11)
    Supply Chain (10)
    Decision-making (9)

    Frequently Asked Questions about Queuing Theory

    Queuing Theory is a branch of mathematics that studies the behavior of waiting lines or queues. It focuses on understanding different aspects of waiting lines, such as the average waiting time, queue length, and the efficiency of service facilities. Queuing Theory is widely used in various fields, including operations research, computer science, telecommunications, transportation, and service industries, to optimize and improve the efficiency of queue systems.‎

    To fully understand Queuing Theory, you should focus on acquiring the following skills:

    1. Probability Theory: Having a solid understanding of probability theory is crucial for analyzing queuing systems. This knowledge will help you comprehend concepts such as arrival rates, service rates, and various distribution models used in Queuing Theory.

    2. Mathematics: Strong mathematical skills, particularly in calculus, linear algebra, and statistics, will greatly aid your comprehension of the complex mathematical models used in Queuing Theory.

    3. Data Analysis: Queuing Theory heavily relies on analyzing and interpreting data. Proficiency in data analysis tools, such as Excel or statistical programming languages like R or Python, is essential for analyzing queueing data and drawing meaningful insights from it.

    4. Simulation Techniques: Simulating queuing systems is a common practice to test different scenarios and validate theoretical models. Familiarity with simulation techniques and software, such as discrete event simulation, will allow you to experiment with various queueing scenarios.

    5. Optimization and Operations Research: Queuing Theory often involves optimizing queueing systems by minimizing waiting times, service costs, or maximizing system efficiency. A grasp of optimization techniques and operations research concepts will help you optimize and improve queuing systems.

    6. Critical Thinking: Queuing Theory requires analyzing complex systems, identifying patterns, and making sound decisions based on the available data. Developing strong critical-thinking skills will allow you to evaluate, interpret, and draw meaningful conclusions from your queuing analysis.

    Remember that Queuing Theory can be quite challenging, so continuous learning, practice, and keeping yourself updated with the latest research in the field will also contribute significantly to mastering this subject.‎

    With Queuing Theory skills, you can pursue various job roles in the field of operations research, data analysis, and optimization. Some potential job options include:

    1. Operations Research Analyst: As an operations research analyst, you can utilize Queuing Theory skills to optimize processes, improve resource allocation, and solve complex operational problems for organizations across various industries. You may work on projects related to queuing models, forecasting, scheduling, and performance analysis.

    2. Supply Chain Analyst: Queuing Theory skills can be valuable for supply chain analysts who aim to optimize inventory management, reduce waiting times, and increase efficiency in supply chain operations. By applying Queuing Theory concepts, you can help organizations make informed decisions related to process optimization, demand forecasting, and capacity planning.

    3. Traffic Engineer: Traffic engineers use Queuing Theory skills to design and manage transportation systems effectively. By applying queuing models, you can analyze traffic flow, determine optimal signal timings at intersections, and devise strategies to reduce congestion and improve overall transportation networks.

    4. Data Analyst: With Queuing Theory knowledge, you can analyze queuing data, optimize resource utilization, and improve customer service experiences. As a data analyst, you may work on projects related to call center efficiency, service level improvement, and capacity planning.

    5. Healthcare Operations Analyst: In healthcare systems, queuing theory is particularly relevant for analyzing patient flow, optimizing appointment scheduling, and reducing waiting times. With Queuing Theory skills, you can work as a healthcare operations analyst, helping hospitals and healthcare providers enhance their operational efficiency and deliver better patient experiences.

    6. Risk Analyst: Queuing Theory concepts can be applied to analyze wait times, service demand, and system performance in risk-related scenarios. As a risk analyst, you can utilize Queuing Theory skills to model and analyze various risk scenarios for insurance companies, financial institutions, or government agencies.

    Remember, these are just a few examples of the job opportunities where Queuing Theory skills can be valuable. The application of Queuing Theory spans across various sectors, including transportation, logistics, finance, telecommunications, and many others.‎

    Queuing Theory is best suited for individuals who have a strong interest in mathematics, statistics, and problem-solving. It is particularly beneficial for those pursuing careers in operations research, industrial engineering, computer science, or any field that involves managing and optimizing systems with waiting lines. Additionally, individuals who enjoy analyzing data, modeling real-world scenarios, and making informed decisions based on mathematical principles will find studying Queuing Theory highly rewarding.‎

    There are several topics that are related to Queuing Theory that you can study. Here are some of them:

    1. Queueing Models: Study different types of queueing models, such as M/M/1, M/M/m, M/G/1, and M/D/1, and learn about their characteristics and applications.

    2. Queueing Networks: Understand how to model systems with multiple queues and the complexities associated with analyzing and optimizing such networks.

    3. Performance Measures: Explore various performance metrics used in Queuing Theory, such as queue length, waiting time, system throughput, and utilization, and learn how to evaluate and optimize them.

    4. Queueing Systems in Practice: Gain insights into real-world applications of Queuing Theory, including traffic flow analysis, call center operations, telecommunications networks, and transportation systems.

    5. Optimization Techniques: Learn about different optimization techniques used in Queuing Theory, such as Markov Decision Processes (MDP) and Approximate Dynamic Programming (ADP), to find optimal system configurations and policies.

    6. Queueing Theory in Operations Management: Understand how Queuing Theory is utilized in managing operations and improving system performance, including resource allocation, capacity planning, and service level agreements (SLAs).

    7. Queueing Theory and Computer Networks: Explore the application of Queuing Theory in computer network design and analysis, including packet routing, congestion control, and Quality of Service (QoS) provisioning.

    8. Queueing Theory and Supply Chain Management: Study how Queuing Theory is applied in supply chain management to optimize inventory levels, lead times, and overall system performance.

    9. Queueing Theory and Healthcare Systems: Gain insights into how Queuing Theory is used in healthcare systems to improve patient flow, optimize appointment scheduling, and minimize waiting times.

    10. Simulation and Analysis Techniques: Learn how to use simulation tools and analytical methods to study and analyze queuing systems, including simulation languages like SimPy, and optimization software like MATLAB or Python libraries.

    These topics will provide you with a comprehensive understanding of Queuing Theory and its applications across various domains.‎

    Online Queuing Theory courses offer a convenient and flexible way to enhance your knowledge or learn new Queuing Theory is a branch of mathematics that studies the behavior of waiting lines or queues. It focuses on understanding different aspects of waiting lines, such as the average waiting time, queue length, and the efficiency of service facilities. Queuing Theory is widely used in various fields, including operations research, computer science, telecommunications, transportation, and service industries, to optimize and improve the efficiency of queue systems. skills. Choose from a wide range of Queuing Theory courses offered by top universities and industry leaders tailored to various skill levels.‎

    When looking to enhance your workforce's skills in Queuing Theory, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok