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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Agile Development and Scrum

      Skills you'll gain: Agile Software Development, Agile Methodology, Agile Project Management, Team Performance Management, Agile Product Development, Sprint Planning, User Story, Sprint Retrospectives, Backlogs, Performance Metric, Kanban Principles, Continuous Improvement Process, GitHub, Prioritization, Estimation

      4.9
      Rating, 4.9 out of 5 stars
      ·
      2.5K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Virginia

      Artificial Intelligence in Marketing

      Skills you'll gain: Customer Engagement, Personalized Service, Marketing, Data-Driven Decision-Making, Marketing Analytics, Business Intelligence, Digital Transformation, Market Intelligence, Artificial Intelligence, Business Strategy, Digital Marketing, Competitive Analysis, Network Analysis, Digital Media Strategy

      4.6
      Rating, 4.6 out of 5 stars
      ·
      310 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      N

      NVIDIA

      AI Infrastructure and Operations Fundamentals

      Skills you'll gain: MLOps (Machine Learning Operations), Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Cloud Infrastructure, Artificial Intelligence, Data Infrastructure, Cloud Computing, Infrastructure Architecture, IT Infrastructure, Data Centers, Network Infrastructure, Hardware Architecture, Deep Learning, Machine Learning

      4.6
      Rating, 4.6 out of 5 stars
      ·
      391 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Entrepreneurship: Launching an Innovative Business

      Skills you'll gain: Customer Analysis, Commercialization, Business Modeling, Innovation, Entrepreneurship, Market Opportunities, Business Planning, Customer Insights, Product Development, Entrepreneurial Finance, Market Analysis, Ideation, New Business Development, Marketing Strategies, Sales Strategy, Product Marketing, Product Design, Sales Presentations, Fundraising, Finance

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • U

      University of Illinois Urbana-Champaign

      Customer Insights: New Product Development Orientation

      Skills you'll gain: Design Thinking, New Product Development, Customer Insights, Product Development, Research and Design, Consumer Behaviour, User Research, Product Design, Persona Development, Customer experience improvement, Market Research, Innovation, Product Strategy, Qualitative Research

      4.4
      Rating, 4.4 out of 5 stars
      ·
      103 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia

      Pricing Strategy Optimization

      Skills you'll gain: Market Dynamics, Price Negotiation, Presentations, Competitive Analysis, Strategic Marketing, Revenue Management, Consumer Behaviour, Product Lifecycle Management, Demand Planning, Business Strategy, Customer Analysis, Value Propositions, Game Theory, Marketing Psychology, Customer Insights, Regression Analysis, Product Management, Economics, Retail Sales, Product Strategy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      910 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Web Development for Beginners

      Skills you'll gain: Responsive Web Design, Version Control, Color Theory, Typography, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), GitHub, HTML and CSS, Git (Version Control System), Web Design, Web Design and Development, Web Development, Web Applications, User Interface (UI) Design, Graphic and Visual Design, Animations, Web Content Accessibility Guidelines, Web Content, Front-End Web Development, Browser Compatibility

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.7K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Digital Transformation with Google Cloud

      Skills you'll gain: Cloud Solutions, Digital Transformation, Cloud Infrastructure, Cloud Computing, Public Cloud, Business Transformation, Software As A Service, Hybrid Cloud Computing, Platform As A Service (PaaS), Infrastructure As A Service (IaaS), Multi-Cloud, Technology Strategies, Cloud Security, Capital Expenditure, Operating Expense

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.5K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Executives and Business Leaders

      Skills you'll gain: Prompt Engineering, Feasibility Studies, Brainstorming, Ideation, Generative AI, Data Ethics, Data Quality, OpenAI, Generative AI Agents, Artificial Intelligence, Cost Benefit Analysis, Data Strategy, Hybrid Cloud Computing, Strategic Leadership, Proposal Writing, Business Transformation, Business Marketing, Business Strategy, Technology Strategies, Competitive Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      511 reviews

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Certified Project Manager

      Skills you'll gain: Stakeholder Management, Project Management, Project Management Life Cycle, Project Documentation, Project Risk Management, Stakeholder Engagement, Communication Planning, Project Planning, Project Management Institute (PMI) Methodology, Earned Value Management, Risk Management, Leadership, Leadership and Management, Stakeholder Communications, Project Scoping, Emotional Intelligence, Risk Analysis, Resource Management, Cost Management, Scope Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      769 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      L

      Lund University

      Circular Economy - Sustainable Materials Management

      Skills you'll gain: Environmental Resource Management, Corporate Sustainability, Environment and Resource Management, Materials Management, Supply Chain Management, Waste Minimization, Environmental Issue, Business Modeling, Environmental Policy, Product Design, Innovation, Resource Utilization, Business Transformation, Policy Analysis, Business Analysis, Consumer Behaviour, Stakeholder Engagement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Building AI Powered Chatbots Without Programming

      Skills you'll gain: ChatGPT, Process Design, IBM Cloud, Self Service Technologies, Business Process Automation, Generative AI, Artificial Intelligence, Application Deployment, Automation, Customer Service, Personalized Service, Decision Support Systems, Customer experience improvement, Interaction Design, WordPress

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.6K reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Introduction to Agile Development and Scrum: IBM
    • Artificial Intelligence in Marketing: University of Virginia
    • AI Infrastructure and Operations Fundamentals: NVIDIA
    • Entrepreneurship: Launching an Innovative Business: University of Maryland, College Park
    • Customer Insights: New Product Development Orientation: University of Illinois Urbana-Champaign
    • Pricing Strategy Optimization: University of Virginia
    • Web Development for Beginners: University of California, Davis
    • Digital Transformation with Google Cloud: Google Cloud
    • Generative AI for Executives and Business Leaders: IBM
    • Certified Project Manager: SkillUp EdTech

    Skills you can learn in Marketing

    Market (economics) (28)
    Social Media (15)
    Marketing Strategy (14)
    Analytics (13)
    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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