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    Customer Journey Courses Online

    Understand customer journey mapping for optimizing customer interactions. Learn to create seamless experiences across various touchpoints.

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    Explore the Customer Journey Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Minnesota

      Software Testing and Automation

      Skills you'll gain: Selenium (Software), Software Testing, Cucumber (Software), Unit Testing, Verification And Validation, Behavior-Driven Development, Test Automation, Regression Testing, System Testing, Functional Testing, Test Case, Test Planning, Acceptance Testing, Code Coverage, Testability, Test Engineering, Mobile Development Tools, JUnit, Test Tools, Integration Testing

      4.3
      Rating, 4.3 out of 5 stars
      ·
      966 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Extract, Transform and Load Data in Power BI

      Skills you'll gain: Extract, Transform, Load, Power BI, Data Transformation, Data Integration, Data Cleansing, Data Manipulation, Data Import/Export, Data Quality, Unstructured Data, Data Analysis, Anomaly Detection, Data Validation, Data Storage

      4.6
      Rating, 4.6 out of 5 stars
      ·
      909 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Peking University

      Chinese for HSK 1

      Skills you'll gain: Grammar, Language Competency, Vocabulary, Oral Expression, Language Learning, Oral Comprehension, Culture

      4.9
      Rating, 4.9 out of 5 stars
      ·
      2.6K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      MedCerts

      Professionalism in Allied Health

      Skills you'll gain: Conflict Management, Professionalism, Trustworthiness, Emotional Intelligence, Professional Development, Time Management, Ability To Meet Deadlines, Relationship Building, Compassion, Teamwork, Interpersonal Communications, Empathy, Ethical Standards And Conduct, Communication, Cultural Diversity, Patient Education and Support

      4.8
      Rating, 4.8 out of 5 stars
      ·
      808 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      K

      Korea Advanced Institute of Science and Technology(KAIST)

      Supply Chain Management: A Learning Perspective

      Skills you'll gain: Supply Chain Management, Supply Chain, Quality Management, Supplier Relationship Management, New Product Development, Inventory Management System, Corporate Sustainability, Operational Efficiency, Continuous Improvement Process, Consumer Behaviour, Cross-Functional Collaboration, Decision Making

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.8K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Preview
      Preview
      T

      The University of Hong Kong

      Implant Dentistry

      Skills you'll gain: Dental Procedures, Dentistry, Surgery, Patient Education And Counseling, Surgical Suturing, Oral and Dental Care, Dental Care, Patient Evaluation, Treatment Planning, Oral Health, Medical Equipment and Technology, Biology, Long Term Care, Rehabilitation, Medical Imaging, Digital Transformation, Radiology, Risk Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.6K reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      O

      Olay

      Introduction to Cosmetic Science and Ingredients

      Skills you'll gain: Product Quality (QA/QC), Laboratory Experience, Packaging and Labeling, Record Keeping, Product Development, Quality Assurance, Quality Control, Prototyping, New Product Development, Good Manufacturing Practices, Quality Management, Cross-Functional Collaboration, Laboratory Testing, Laboratory Equipment, Product Design, Chemistry, Personal Care, Biology, Microbiology, Safety Assurance

      4.7
      Rating, 4.7 out of 5 stars
      ·
      443 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Interacting with Customers

      Skills you'll gain: Greeting Customers, De-escalation Techniques, Product Knowledge, Customer Service, Cross Selling, Professionalism, Customer Relationship Building, Upselling, Customer experience improvement, Company, Product, and Service Knowledge, Customer Engagement, Empathy, Emotional Intelligence, Verbal Communication Skills, Social Media, Non-Verbal Communication, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      66 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft AI Product Manager

      Skills you'll gain: Product Roadmaps, Competitive Analysis, Product Management, Product Planning, Market Research, Product Lifecycle Management, User Interface (UI), Product Development, Product Strategy, Market Analysis, User Interface and User Experience (UI/UX) Design, User Story, Value Propositions, Usability, Microsoft Project, Market Opportunities, New Product Development, Business Research, User Interface (UI) Design, Data Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      119 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      Unilever

      Unilever Supply Chain Data Analyst

      Skills you'll gain: Analytics, Data Governance, Supply Chain Management, Data Storytelling, Data Presentation, Data Analysis, Supply Chain Planning, Business Analytics, Presentations, Demand Planning, Supply Chain Systems, Data-Driven Decision-Making, Descriptive Analytics, Forecasting, Data Quality, Inventory Management System, Inventory and Warehousing, Business Technologies, Data Visualization, Problem Solving

      4.7
      Rating, 4.7 out of 5 stars
      ·
      491 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      R

      Rice University

      Finance for Non-Finance Professionals

      Skills you'll gain: Capital Budgeting, Financial Analysis, Finance, Financial Modeling, Cash Flows, Spreadsheet Software, Return On Investment, Corporate Finance, Financial Statements, Business Valuation, Financial Accounting, Risk Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.8K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      É

      École Polytechnique Fédérale de Lausanne

      Smart Cities – Management of Smart Urban Infrastructures

      Skills you'll gain: Transportation Management, Asset Management, Infrastructure Architecture, Governance, Systems Thinking, Digital Transformation, Internet Of Things, Data Management, Stakeholder Management, Emerging Technologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular customer journey courses

    • Software Testing and Automation: University of Minnesota
    • Extract, Transform and Load Data in Power BI: Microsoft
    • Chinese for HSK 1: Peking University
    • Professionalism in Allied Health: MedCerts
    • Supply Chain Management: A Learning Perspective : Korea Advanced Institute of Science and Technology(KAIST)
    • Implant Dentistry: The University of Hong Kong
    • Introduction to Cosmetic Science and Ingredients: Olay
    • Interacting with Customers: CVS Health
    • Microsoft AI Product Manager: Microsoft
    • Unilever Supply Chain Data Analyst: Unilever

    Skills you can learn in Marketing

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    Brand (13)
    Digital Marketing (13)
    Marketing Analytics (11)
    Plan (11)
    Advertising (9)
    Modeling (9)
    Social Media Marketing (9)
    Brand Management (7)

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