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    Customer Success Courses Online

    Explore customer success strategies for ensuring customer achievement and retention. Learn to guide customers towards realizing the full value of products and services.

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    Explore the Customer Success Course Catalog

    • Status: Free Trial
      Free Trial
      I

      IBM

      Building AI Powered Chatbots Without Programming

      Skills you'll gain: ChatGPT, Process Design, IBM Cloud, Self Service Technologies, Business Process Automation, Generative AI, Artificial Intelligence, Application Deployment, Automation, Customer Service, Personalized Service, Decision Support Systems, Customer experience improvement, Interaction Design, WordPress

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3.6K reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      Customer Insights: New Product Development Orientation

      Skills you'll gain: Design Thinking, New Product Development, Customer Insights, Product Development, Research and Design, Consumer Behaviour, User Research, Product Design, Persona Development, Customer experience improvement, Market Research, Innovation, Product Strategy, Qualitative Research

      4.4
      Rating, 4.4 out of 5 stars
      ·
      103 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Certified Project Manager

      Skills you'll gain: Stakeholder Management, Project Management, Project Management Life Cycle, Project Documentation, Project Risk Management, Stakeholder Engagement, Communication Planning, Project Planning, Project Management Institute (PMI) Methodology, Earned Value Management, Risk Management, Leadership, Leadership and Management, Stakeholder Communications, Project Scoping, Emotional Intelligence, Risk Analysis, Resource Management, Cost Management, Scope Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      771 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      J

      Johns Hopkins University

      Principles of Management

      Skills you'll gain: Team Leadership, Team Management, Leadership and Management, Business Ethics, Organizational Strategy, Conflict Management, Team Building, Business Strategy, Project Management, Communication, Project Management Life Cycle, Influencing, Workflow Management, Employee Coaching, Business Communication, Decision Making, Coaching

      4.7
      Rating, 4.7 out of 5 stars
      ·
      552 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Natural Language Processing with Probabilistic Models

      Skills you'll gain: Natural Language Processing, Markov Model, Algorithms, Machine Learning Algorithms, Data Processing, Artificial Neural Networks, Probability & Statistics, Computer Programming, Computational Thinking

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.8K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      M

      Michigan State University

      Write Your First Novel

      Skills you'll gain: Peer Review, Writing and Editing, Editing, Storytelling, Oral Expression

      4.3
      Rating, 4.3 out of 5 stars
      ·
      366 reviews

      Beginner · Course · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Project Management

      Skills you'll gain: Stakeholder Management, Project Management, Project Management Software, Project Risk Management, Project Management Life Cycle, Agile Methodology, Resource Management, Project Planning, Waterfall Methodology, Information Technology, Communication

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      L

      Lund University

      Sustainable Cities and Communities

      Skills you'll gain: Governance, Land Management, Economic Development, Systems Thinking, Environment, Socioeconomics, Community Development, Landscape Architecture, Public Administration, Sustainability Reporting, Environmental Engineering and Restoration, Public Policies, Business Modeling, Environmental Policy, Environmental Management Systems, Visionary, Economics, Environmental Science, Innovation, Stakeholder Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      Unilever

      Unilever Supply Chain Data Analyst

      Skills you'll gain: Analytics, Data Governance, Supply Chain Management, Data Storytelling, Data Presentation, Data Analysis, Supply Chain Planning, Business Analytics, Presentations, Demand Planning, Supply Chain Systems, Data-Driven Decision-Making, Descriptive Analytics, Forecasting, Data Quality, Inventory Management System, Inventory and Warehousing, Business Technologies, Data Visualization, Problem Solving

      4.7
      Rating, 4.7 out of 5 stars
      ·
      493 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      C

      CVS Health

      Interacting with Customers

      Skills you'll gain: Greeting Customers, De-escalation Techniques, Product Knowledge, Customer Service, Cross Selling, Professionalism, Customer Relationship Building, Upselling, Customer experience improvement, Company, Product, and Service Knowledge, Customer Engagement, Empathy, Emotional Intelligence, Verbal Communication Skills, Social Media, Non-Verbal Communication, Communication, Time Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      67 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Extract, Transform and Load Data in Power BI

      Skills you'll gain: Extract, Transform, Load, Power BI, Data Transformation, Data Integration, Data Cleansing, Data Manipulation, Data Import/Export, Data Quality, Unstructured Data, Data Analysis, Anomaly Detection, Data Validation, Data Storage

      4.6
      Rating, 4.6 out of 5 stars
      ·
      915 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      L

      Lund University

      Writing in English at University

      Skills you'll gain: Editing, Proofreading, Writing, English Language, Literacy, Grammar, Language Competency, Style Guides, Formal Learning, Vocabulary

      4.7
      Rating, 4.7 out of 5 stars
      ·
      814 reviews

      Beginner · Course · 1 - 4 Weeks

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    1…333435…228

    In summary, here are 10 of our most popular customer success courses

    • Building AI Powered Chatbots Without Programming: IBM
    • Customer Insights: New Product Development Orientation: University of Illinois Urbana-Champaign
    • Certified Project Manager: SkillUp EdTech
    • Principles of Management: Johns Hopkins University
    • Natural Language Processing with Probabilistic Models: DeepLearning.AI
    • Write Your First Novel: Michigan State University
    • Introduction to Project Management : IBM
    • Sustainable Cities and Communities: Lund University
    • Unilever Supply Chain Data Analyst: Unilever
    • Interacting with Customers: CVS Health

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