Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Microsoft 365, Sales Pipelines, Sales Management, Sales Process, Marketing Automation, Microsoft Teams, Customer Service, Resource Allocation, Lead Generation, Scheduling, Work Order, Sales Operations, Dashboard, Power BI, Customer Insights, Marketing, Email Marketing

Skills you'll gain: Marketing Analytics, Customer Analysis, Business Marketing, Business Analytics, Customer Insights, Market Analysis, R Programming, Statistical Modeling, Predictive Modeling, Data Analysis, Customer Relationship Management, Statistical Methods

Skills you'll gain: Marketing Analytics, Brand Management, Marketing, Customer Insights, Market Analysis, Analytical Skills, Marketing Strategies, Competitive Analysis, Consumer Behaviour, Market Research, Quantitative Research, Statistical Methods, Data Analysis, Data Collection, Analytics, Statistical Analysis

Skills you'll gain: Data Warehousing, IBM DB2, Star Schema, Snowflake Schema, Data Modeling, Database Design, Data Architecture, Data Mart, Data Quality, Data Lakes, Data Integration, Data Storage, Database Architecture and Administration, Data Storage Technologies, SQL, Query Languages

Skills you'll gain: Brand Marketing, Storytelling, Content Marketing, Brand Strategy, Content Creation, Branding, Social Media Content, Brand Awareness, Content Strategy, Advertising, Journalism, Customer Engagement, Target Audience, Game Design

Skills you'll gain: Geographic Information Systems, Spatial Data Analysis, GIS Software, Spatial Analysis, Query Languages, Image Analysis, Data Integration, Data Manipulation, Data Processing

Skills you'll gain: Consumer Behaviour, Price Negotiation, Value Propositions, Market Dynamics, Marketing Psychology, Revenue Management, Customer Insights, Customer Analysis, Global Marketing, Customer Demand Planning, Go To Market Strategy, Strategic Marketing, Market Research, Business Marketing, Behavioral Economics, Analysis, B2B Sales, Competitive Analysis, Decision Making

Skills you'll gain: Emotional Intelligence, Business Leadership, Organizational Leadership, Leadership, Leadership and Management, Professional Development, Business Transformation, Digital Transformation, Innovation, Diversity and Inclusion, Communication, Customer Engagement, Creativity, Telecommuting

Skills you'll gain: Scrum (Software Development), Communication Planning, Virtual Teams, Product Management, Sprint Planning, Agile Product Development, Lean Methodologies, Product Roadmaps, Product Development, Product Strategy, Product Lifecycle Management, Stakeholder Management, UI/UX Strategy, Technical Product Management, Agile Methodology, User Story, Agile Project Management, Wireframing, Product Requirements, Persona Development

Skills you'll gain: Supplier Management, IT Service Management, Information Technology Infrastructure Library, Service Management, Cloud Computing, Cloud Services, Customer experience improvement, Security Management, Technical Management, IT Management, Continuous Improvement Process, Governance, Information Technology Architecture, Talent Management, Service Improvement, Application Deployment, Strategic Partnership, Process Analysis, Service Design, Capacity Management

Skills you'll gain: ChatGPT, Prompt Engineering, Generative AI, AI Personalization, Customer Engagement, Customer experience improvement, Customer Service, Customer Support, Test Case, Workflow Management, Business Workflow Analysis, Performance Analysis, Performance Improvement

Skills you'll gain: Emotional Intelligence, Leadership Development, Team Management, Adaptability, Empathy, Leadership, Professional Development, Resilience, Self-Awareness, Conflict Management, Personal Development, Interpersonal Communications, Communication, Stress Management