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    Technical Support Courses Online

    Study technical support for customer service excellence. Learn to troubleshoot, resolve issues, and support users.

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    Explore the Technical Support Course Catalog

    • Status: New
      New
      P

      Packt

      Agile Project Management: Leadership & Core Skills

      Skills you'll gain: Agile Project Management, Meeting Facilitation, Agile Methodology, Team Leadership, Team Building, Conflict Management, Leadership, Kanban Principles, Teamwork, Coaching, Decision Making, Root Cause Analysis, Constructive Feedback, Active Listening

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      Portfolio Power: Compelling UX Case Studies in Sketch

      Skills you'll gain: User Experience Design, UI/UX Research, User Centered Design, Storytelling, Usability Testing, Design Thinking, Mockups, Wireframing, Design Software

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      Cybersecurity Prevention and Detection: Unit 4

      Skills you'll gain: Threat Detection, Cybersecurity, Network Security, Information Systems Security, Cyber Security Policies, Security Controls, Continuous Monitoring, Security Strategy, Data Security, Vulnerability Assessments, Technical Communication

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      Essential Skills for First-Time Managers

      Skills you'll gain: Conflict Management, Teamwork, Active Listening, Time Management, Team Building, Diversity and Inclusion, Emotional Intelligence, Collaboration, Prioritization, Trustworthiness, Diversity Equity and Inclusion Initiatives, Negotiation, Stress Management, Team Management, Team Leadership, Communication, Productivity, Ethical Standards And Conduct, Writing and Editing, Strategic Prioritization

      4.6
      Rating, 4.6 out of 5 stars
      ·
      19 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      D

      Dell

      Dell Technologies Becoming An Effective Seller

      Skills you'll gain: Sales Territory Management, Technical Sales, Solution Selling, Sales, Sales Strategy, Sales Process, Customer Relationship Building, Sales Prospecting, Complex Problem Solving, Customer Relationship Management, Business Relationship Management, AI Personalization, Customer Insights, Corporate Sustainability

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera

      Python, SQL, Tableau for Data Science

      Skills you'll gain: AWS SageMaker, Data Storytelling, Supervised Learning, SQL, Matplotlib, Exploratory Data Analysis, Tableau Software, Data Manipulation, Interactive Data Visualization, Dashboard, Generative AI, Amazon Web Services, Plotly, Data Visualization Software, Unsupervised Learning, Git (Version Control System), Database Management, Data Analysis, Python Programming, Machine Learning

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      User DNA: Crafting Personas & Journey Maps in Miro

      Skills you'll gain: User Experience Design, User Research, Persona (User Experience), Design Research, Usability, User Flows, Customer Insights, Wireframing, Design Software, Collaborative Software

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Implementing MPLS VPNs

      Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Open Shortest Path First (OSPF), Border Gateway Protocol, Wide Area Networks, Network Troubleshooting, Network Routers, Network Routing, Network Monitoring, Command-Line Interface, Verification And Validation, Data Structures

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      E

      EDUCBA

      Python Case Study - Sentiment Analysis

      Skills you'll gain: Data Processing, Development Environment, Text Mining, Program Development, Natural Language Processing, Machine Learning, Python Programming, Data Cleansing, Machine Learning Algorithms, Jupyter

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      R Programming Essentials with Microsoft Tools

      Skills you'll gain: Software Documentation, Technical Documentation, Microsoft Visual Studio, Microsoft Copilot, Software Versioning, Development Environment, Programming Principles

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Michigan State University

      Cameras, Exposure, and Photography

      Skills you'll gain: Peer Review, Photography, Photo/Video Production and Technology, Creativity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      5.3K reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Pearson

      The Pearson Complete Course for CISM Certification: Unit 3

      Skills you'll gain: Program Management, Security Controls, Enterprise Security, Vulnerability Assessments, Cloud Security, Cloud Computing, Asset Management, Change Control

      Intermediate · Course · 1 - 4 Weeks

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    1…373839…245

    In summary, here are 10 of our most popular technical support courses

    • Agile Project Management: Leadership & Core Skills: Packt
    • Portfolio Power: Compelling UX Case Studies in Sketch: Coursera
    • Cybersecurity Prevention and Detection: Unit 4: Pearson
    • Essential Skills for First-Time Managers: LearnKartS
    • Dell Technologies Becoming An Effective Seller: Dell
    • Python, SQL, Tableau for Data Science: Coursera
    • User DNA: Crafting Personas & Journey Maps in Miro: Coursera
    • Implementing MPLS VPNs: Cisco Learning and Certifications
    • Python Case Study - Sentiment Analysis: EDUCBA
    • R Programming Essentials with Microsoft Tools: Microsoft

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