Skills you'll gain: Network Troubleshooting, Hardware Troubleshooting, Computer Networking, Desktop Support, Technical Support, Help Desk Support, Cloud Services, Computer Security Incident Management, Operating Systems, Security Awareness, System Configuration, Microsoft Windows, Computer Hardware, Network Security, Wireless Networks, Mobile Security

Skills you'll gain: Generative AI, Project Management, Workflow Management, Project Management Life Cycle, Prompt Engineering, ChatGPT, Team Building, Project Planning, Microsoft Copilot, Project Documentation, Risk Management, Business Ethics

Skills you'll gain: Capital Budgeting, Project Risk Management, Risk Analysis, Risk Mitigation, Risk Management, Financial Analysis, Project Finance, Business Valuation, Depreciation, Cash Flows, Financial Modeling, Spreadsheet Software, Microsoft Excel, Corporate Tax

Skills you'll gain: Price Negotiation, Market Dynamics, Revenue Management, Product Strategy, Strategic Marketing, Presentations, Consumer Behaviour, Cost Accounting, Customer Analysis, Competitive Analysis, Market Research, Business Strategy, Market Analysis, Microsoft PowerPoint, Value Propositions, Market Share, Business Economics, B2B Sales, Analysis

Skills you'll gain: Product Roadmaps, Product Management, Customer Retention, Financial Analysis, Product Development, Financial Statement Analysis, Product Lifecycle Management, Innovation, Revenue Management, Agile Methodology, Customer experience strategy (CX), Key Performance Indicators (KPIs), Continuous Improvement Process, Data-Driven Decision-Making

Skills you'll gain: User Story, Business Requirements, Requirements Analysis, Requirements Elicitation, Business Analysis, User Requirements Documents, Gap Analysis, Functional Specification, Business Process Modeling, Stakeholder Engagement, Process Flow Diagrams, Needs Assessment, Interviewing Skills

Skills you'll gain: Azure Active Directory, Active Directory, Regulatory Compliance, Security Controls, Identity and Access Management, Security Information and Event Management (SIEM), Generative AI, Cloud Security, Data Governance, Authentications, Network Security, Role-Based Access Control (RBAC), Data Security, Scenario Testing, System Monitoring, Threat Detection, Multi-Factor Authentication

Skills you'll gain: Storyboarding, User Research, Information Architecture, User Experience Design, Persona (User Experience), Design Research, Design Thinking, User Centered Design, Wireframing, Usability Testing, Prototyping, Innovation, Creativity

Skills you'll gain: IT Security Architecture, Package and Software Management, IT Infrastructure, Network Troubleshooting, Systems Administration, Computer Networking, Infrastructure Security, Encryption, Data Security, Desktop Support, Routing Protocols, Lightweight Directory Access Protocols, Microsoft Windows, Technical Support, Network Protocols, Computer Hardware, Cloud Computing, Software Installation, Customer Service, Debugging

Skills you'll gain: Root Cause Analysis, Six Sigma Methodology, Quality Improvement, Quality Management, Kaizen Methodology, Lean Methodologies, Process Improvement, Lean Manufacturing, Pareto Chart, Quality Control, Statistical Process Controls, Data Analysis, Corrective and Preventive Action (CAPA), Microsoft Excel

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Microsoft Azure, Applied Machine Learning, Python Programming, Machine Learning, Machine Learning Algorithms, Data Science, Image Analysis, Computer Vision, Application Deployment, Natural Language Processing, Application Programming Interface (API)

Skills you'll gain: Microsoft Excel, Data Visualization, Spreadsheet Software, Excel Formulas, Data Entry, Data Management, Productivity Software, Writing