Skills you'll gain: Greeting Customers, De-escalation Techniques, Customer Service, Product Knowledge, Call Center Experience, Inbound Calls, Interviewing Skills, Active Listening, Data Entry, Cross Selling, Time Management, Customer Data Management, Professionalism, Customer Complaint Resolution, Telephone Skills, Customer Relationship Building, Upselling, Company, Product, and Service Knowledge, Communication, Applicant Tracking Systems

Skills you'll gain: Brand Strategy, Brand Management, Branding, Brand Awareness, Brand Loyalty, Brand Marketing, Marketing Design, Strategic Marketing, Strategic Partnership, Marketing Communications, Persona Development, Organizational Strategy, Marketing, Marketing Strategies, Internal Communications, Customer experience improvement, Marketing Management, Personal Development, Consumer Behaviour, Business Strategy

Skills you'll gain: Data Transformation, SQL, Report Writing, Data Cleansing, Data Manipulation, Data Analysis, Performance Tuning, Analytical Skills, Business Analytics, Technical Communication, Business Communication, Generative AI

Skills you'll gain: Lead Generation, Sales Development, Consultative Selling, Time Management, Prospecting and Qualification, Sales Prospecting, Cold Calling, Sales Enablement, Salesforce, Verbal Communication Skills, Constructive Feedback, Growth Mindedness, Professionalism, Writing, Interpersonal Communications, Relationship Building, Customer Relationship Management (CRM) Software, Technical Sales, Interviewing Skills, Sales

Skills you'll gain: Process Optimization, Collaborative Software

Skills you'll gain: Wireless Networks, Network Performance Management, Wide Area Networks, Software-Defined Networking, Network Infrastructure, Computer Networking, Network Architecture, General Networking, Network Protocols, Service Level, Application Performance Management

Skills you'll gain: Brand Management, Branding, Brand Strategy, Brand Awareness, Internal Communications, Marketing Management, Consumer Behaviour, Company, Product, and Service Knowledge, Performance Improvement, Target Audience

Skills you'll gain: E-Commerce, Online Advertising, Order Fulfillment, Google Ads, Digital Advertising, Customer Engagement, Marketing, Advertising, Brand Strategy, Market Trend, Product Knowledge, Web Analytics, Process Optimization, Market Research, Target Audience

Skills you'll gain: Electrical Power, Electric Power Systems, Energy and Utilities, Market Dynamics, Cost Benefit Analysis, Regulatory Compliance, Plant Operations and Management, Operating Cost, Basic Electrical Systems, Retail Sales, Operational Efficiency

Skills you'll gain: Digital Transformation, Media and Communications, Journalism, Media Strategy, Media Relations, Digital Media Strategy, Revenue Management, Advertising, Digital Marketing, Brand Management, Intellectual Property, Content Creation, Public Relations, Storytelling, Social Media Campaigns, Video Production, Social Media, Social Media Marketing, Crisis Management, Communication Strategies

Skills you'll gain: Integrated Marketing Communications, Marketing Communications, Brand Strategy, Advertising, Customer experience strategy (CX), Brand Management, Product Strategy, Marketing, Marketing Management, Peer Review, Marketing Channel, Marketing Planning, Advertising Campaigns, Brand Awareness, Revenue Management, Retail Management, Marketing Psychology, Market Dynamics, Retail Sales, Strategic Marketing

Skills you'll gain: Banking Services, Banking, Retail Banking, Customer Analysis, Financial Statements, Balance Sheet, Organizational Structure, Financial Services, Commercial Banking, Income Statement, Investment Banking