• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Experience Improvement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer experience improvement"

    • Status: New
      New
      C

      Coursera Instructor Network

      GenAI for Loan Officers: Revolutionizing Credit Scoring

      Skills you'll gain: Loan Origination, Lending and Underwriting, Consumer Lending, Commercial Lending, Workflow Management, Generative AI, Regulatory Compliance, Customer Communications Management, Compliance Management, Customer experience improvement, Loans, Credit Risk, Document Management, Financial Services, Business Process Automation, Artificial Intelligence, Ethical Standards And Conduct, Automation, Risk Management

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      G

      Google Cloud

      Scaling with Google Cloud Operations - Português Brasileiro

      Skills you'll gain: Cloud Management, Site Reliability Engineering, Google Cloud Platform, Cost Management, DevOps, Cloud Computing, Cloud Infrastructure, Operational Excellence, Operational Efficiency, Corporate Sustainability, System Monitoring, Customer Support

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Blender Lighting & Compositing for Beginners

      Skills you'll gain: 3D Modeling, Computer Graphics, Visualization (Computer Graphics), Computer Graphic Techniques, Virtual Environment

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      P

      Packt

      Beginning Security

      Skills you'll gain: Open Web Application Security Project (OWASP), Secure Coding, Application Security, Data Security, Cybersecurity, Cyber Attacks, Threat Modeling, Web Applications, Threat Detection, Security Awareness, Vulnerability Management, Encryption, Authentications, Authorization (Computing), PHP (Scripting Language)

      Beginner · Course · 1 - 3 Months

    • G

      Google Cloud

      Introduction to Gemini for Google Workspace - 日本語版

      Skills you'll gain: Productivity Software, Google Workspace, Generative AI, Operational Efficiency, Process Improvement, Artificial Intelligence, Data Ethics, Google Docs, Gmail, Google Sheets

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Azure ML: Explore & Configure the Machine Learning Workspace

      Skills you'll gain: Statistical Modeling, Microsoft Azure, Data Science, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Statistics, MLOps (Machine Learning Operations), Azure Synapse Analytics, Cloud Computing, Data Management, Virtual Machines

      Intermediate · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Introduction to Data Engineering on Google Cloud - 简体中文

      Skills you'll gain: Data Pipelines, Data Sharing, Extract, Transform, Load, Data Migration, Data Processing, Data Warehousing, Data Integration, Google Cloud Platform, Metadata Management, Data Lakes, Cloud Storage, Big Data, Automation, SQL

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      C

      Coursera Instructor Network

      Azure Data Engineering: Cosmos DB, SQL & Analytics

      Skills you'll gain: Dashboard, Azure Synapse Analytics, Microsoft Azure, Transact-SQL, Data Storage, Data Architecture, Performance Tuning, Query Languages, SQL, NoSQL, Cloud-Native Computing, Data Processing, Business Intelligence, Analytics, Cloud Computing Architecture, Data Integration, Data Modeling, Scalability

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera

      Mapping the Mission: User Personas & Journey Design in Figma

      Skills you'll gain: Persona (User Experience), Figma (Design Software), User Research, User Experience Design, User Centered Design, UI/UX Strategy, User Flows, Collaborative Software, Customer Insights

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera

      Facebook Strategy: Effective Content

      Skills you'll gain: Content Performance Analysis, Facebook, Social Media Content, Target Audience, Content Strategy, Social Media Strategy, Social Media, Customer Insights, Content Creation, Digital Media Strategy, Media Planning, Goal Setting

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Virginia

      Coding Algorithms with AI

      Skills you'll gain: Model View Controller, Debugging, JSON, User Story, Test Case, Algorithms, User Interface (UI), User Experience Design, Artificial Intelligence, Javascript, Automation

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Instructor Network

      Cybersecurity Strategies for AI-Driven Organizations

      Skills you'll gain: Threat Modeling, MITRE ATT&CK Framework, Cyber Security Strategy, Data Ethics, Cybersecurity, Penetration Testing, Threat Detection, Vulnerability Assessments, Artificial Intelligence, Data Security, Incident Response, Tensorflow, Risk Management Framework, Data Integrity

      Intermediate · Course · 1 - 4 Weeks

    1…420421422…428

    In summary, here are 10 of our most popular customer experience improvement courses

    • GenAI for Loan Officers: Revolutionizing Credit Scoring: Coursera Instructor Network
    • Scaling with Google Cloud Operations - Português Brasileiro : Google Cloud
    • Blender Lighting & Compositing for Beginners : Packt
    • Beginning Security: Packt
    • Introduction to Gemini for Google Workspace - 日本語版: Google Cloud
    • Azure ML: Explore & Configure the Machine Learning Workspace: Whizlabs
    • Introduction to Data Engineering on Google Cloud - 简体中文: Google Cloud
    • Azure Data Engineering: Cosmos DB, SQL & Analytics: Coursera Instructor Network
    • Mapping the Mission: User Personas & Journey Design in Figma: Coursera
    • Facebook Strategy: Effective Content: Coursera

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog
    • Teaching Center

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok