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Results for "customer and client support"
- Status: Free Trial
Rice University
Skills you'll gain: Statistical Hypothesis Testing, Microsoft Excel, Pivot Tables And Charts, Regression Analysis, Statistics, Descriptive Statistics, Probability & Statistics, Graphing, Spreadsheet Software, Probability Distribution, Business Analytics, Statistical Analysis, Statistical Modeling, Statistical Inference, Excel Formulas, Data Analysis, Data Presentation, Business Analysis, Statistical Methods, Sample Size Determination
- Status: Free Trial
University of California, Irvine
Skills you'll gain: Cost Estimation, Stakeholder Management, Stakeholder Engagement, Project Risk Management, Project Controls, Project Schedules, Work Breakdown Structure, Project Performance, Estimation, Conflict Management, Quality Management, Change Control, Project Management, Timelines, Milestones (Project Management), Project Planning, Peer Review, Budgeting, Scheduling, Risk Management
- Status: Free Trial
Multiple educators
Skills you'll gain: Software Development Life Cycle, Computing Platforms, Network Security, Incident Response, Cloud Computing Architecture, Penetration Testing, Computer Security Incident Management, Cloud Services, Business Continuity, Disaster Recovery, Security Controls, Peripheral Devices, Configuration Management, Cybersecurity, Governance, Cloud Security, Network Troubleshooting, Application Security, Information Technology, Cryptography
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Rmarkdown, Exploratory Data Analysis, Version Control, Statistical Analysis, R Programming, Data Manipulation, Data Cleansing, Data Science, Data Wrangling, Data Visualization, Plot (Graphics), Statistical Programming, Ggplot2, Git (Version Control System), Dimensionality Reduction, Data Visualization Software, Knitr, Data Sharing, GitHub, Machine Learning
- Status: Free Trial
Multiple educators
Skills you'll gain: Dashboard, Pseudocode, Jupyter, Algorithms, Data Literacy, Data Mining, Pandas (Python Package), Data Visualization Software, Correlation Analysis, Web Scraping, NumPy, Python Programming, Probability & Statistics, Predictive Modeling, Computer Programming Tools, Data Science, Machine Learning Algorithms, Unsupervised Learning, Machine Learning, Project Management
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
- Status: Free Trial
Skills you'll gain: Package and Software Management, File Systems, Microsoft Windows, Desktop Support, Linux, Operating Systems, OS Process Management, Linux Administration, Remote Access Systems, System Monitoring, Command-Line Interface, User Accounts, Systems Administration, Technical Support and Services, File Management, Linux Commands, Software Installation, Identity and Access Management, Authorization (Computing), Virtualization
- Status: Free TrialStatus: New AI skills
Skills you'll gain: Quality Management, Project Management Life Cycle, Sprint Retrospectives, Project Scoping, Project Closure, Milestones (Project Management), Stakeholder Communications, Project Management, Project Planning, Agile Project Management, Continuous Improvement Process, Project Controls, Backlogs, Requirements Analysis, Stakeholder Management, Quality Assessment, Project Documentation, Change Management, Interviewing Skills, Applicant Tracking Systems
Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer experience strategy (CX), Customer Retention, Customer Relationship Management, Customer Engagement, Customer Relationship Management (CRM) Software, Leadership, Sales Management, Leadership and Management, Customer Insights, Business Metrics, Key Performance Indicators (KPIs), Sales Strategy, Cross-Functional Collaboration
Coursera Instructor Network
Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing
- Status: Free Trial
Skills you'll gain: Bash (Scripting Language), Operating Systems, File Systems, Linux Commands, Linux, SQL, Unix, Database Management, Command-Line Interface, Relational Databases, Authorization (Computing), Authentications, User Accounts
- Status: Free Trial
Skills you'll gain: Istio, Open Web Application Security Project (OWASP), Software Development Life Cycle, Linux Commands, Application Deployment, NoSQL, Kubernetes, Bash (Scripting Language), MongoDB, Shell Script, Django (Web Framework), Software Architecture, Object-Relational Mapping, Development Environment, Git (Version Control System), Flask (Web Framework), Jupyter, Grafana, Microservices, Python Programming
In summary, here are 10 of our most popular customer and client support courses
- Business Statistics and Analysis: Rice University
- Project Management Principles and Practices: University of California, Irvine
- IBM and ISC2 Cybersecurity Specialist: IBM
- Data Science: Foundations using R: Johns Hopkins University
- Data Science Foundations: IBM
- Call Center Customer Service: CVS Health
- Operating Systems and You: Becoming a Power User: Google
- Google Project Management:: Google
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- GenAI for Customer Service Representatives: Coursera Instructor Network