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    Results for "inbound calls"

    • J

      Johns Hopkins University

      Confronting Gender Based Violence: Global Lessons for Healthcare Workers

      Skills you'll gain: Health Care, Trauma Care, Patient Safety, Mental and Behavioral Health, Crisis Intervention, Health Assessment, Public Health and Disease Prevention, Obstetrics And Gynecology, Community Health, Healthcare Ethics, Health Technology, Health Policy, Medical Privacy, Patient Education And Counseling, Data Collection

      4.8
      Rating, 4.8 out of 5 stars
      ·
      279 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      G

      Georgia Institute of Technology

      Lesson | Telephone Language

      Skills you'll gain: Telephone Skills, Verbal Communication Skills, Language Competency, Vocabulary, Professionalism, English Language, Communication

      4.5
      Rating, 4.5 out of 5 stars
      ·
      96 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      ITIL V4 Details of Four Dimensions of Service Management

      Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Service Level, Service Design, Practice Management, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Workforce Development, Strategic Sourcing, Organizational Strategy, Continuous Improvement Process

      5
      Rating, 5 out of 5 stars
      ·
      40 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Create Customer Support Data with Google Sheets

      Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

      4.6
      Rating, 4.6 out of 5 stars
      ·
      401 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      V

      Voxy

      Low Intermediate English: Calls & Messaging

      Skills you'll gain: English Language, Interpersonal Communications, Media and Communications, Vocabulary, Language Learning, Oral Comprehension, Rapport Building, Grammar

      4.7
      Rating, 4.7 out of 5 stars
      ·
      263 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Virginia Darden School Foundation

      Customer Service in the Age of Generative AI

      Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

      4.3
      Rating, 4.3 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 4 Weeks

    • E

      Erasmus University Rotterdam

      Earth Economics

      Skills you'll gain: Economics, Policy, and Social Studies, Economics, Economic Development, Socioeconomics, Policy Analysis, Data Analysis, Tax, Environmental Issue, International Relations, Investments, Policy Development, Behavioral Economics, Sustainability Reporting, Supply And Demand, Data Collection

      4.6
      Rating, 4.6 out of 5 stars
      ·
      87 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Get Started with HubSpot

      Skills you'll gain: HubSpot CRM, Team Building, Customer Relationship Management (CRM) Software, Business Reporting, Marketing Automation, Email Marketing, Sales Development, Customer Data Management, Integrated Marketing Communications, Marketing, Customer Service

      4.5
      Rating, 4.5 out of 5 stars
      ·
      20 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      U

      University of California San Diego

      Internet of Things: Communication Technologies

      Skills you'll gain: Session Initiation Protocols, Android Studio, Internet Of Things, Network Protocols, Telecommunications, Wireless Networks, Mobile Development, Embedded Systems, Open Source Technology, Innovation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      501 reviews

      Mixed · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Customer Service with Python: Build a Chatbot using ChatGPT

      Skills you'll gain: ChatGPT, Prompt Engineering, OpenAI, Artificial Intelligence, Customer Service, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, E-Commerce, Debugging

      4.4
      Rating, 4.4 out of 5 stars
      ·
      20 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      R

      Rutgers the State University of New Jersey

      Sourcing Excellence

      Skills you'll gain: Supply Chain Management, Strategic Sourcing, Forecasting, Supply Chain Planning, Materials Management, Procurement, Supplier Management, Inventory Management System, Process Improvement, Supplier Quality Management, Payment Processing, Cash Flows, Product Quality (QA/QC)

      4.8
      Rating, 4.8 out of 5 stars
      ·
      23 reviews

      Advanced · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Dialogflow CX: Bot Building Basics

      Skills you'll gain: Virtual Environment, Agentic systems, Interactive Design, User Experience, Cloud API

      4.8
      Rating, 4.8 out of 5 stars
      ·
      26 reviews

      Beginner · Project · Less Than 2 Hours

    1…567…16

    In summary, here are 10 of our most popular inbound calls courses

    • Confronting Gender Based Violence: Global Lessons for Healthcare Workers: Johns Hopkins University
    • Lesson | Telephone Language: Georgia Institute of Technology
    • ITIL V4 Details of Four Dimensions of Service Management: EDUCBA
    • Create Customer Support Data with Google Sheets: Coursera Project Network
    • Low Intermediate English: Calls & Messaging: Voxy
    • Customer Service in the Age of Generative AI : University of Virginia Darden School Foundation
    • Earth Economics: Erasmus University Rotterdam
    • Get Started with HubSpot: Coursera Project Network
    • Internet of Things: Communication Technologies: University of California San Diego
    • Customer Service with Python: Build a Chatbot using ChatGPT: Coursera Project Network

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