Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Personalized Service, Customer experience improvement, Artificial Intelligence, Customer Insights, Workflow Management, Automation, Business Ethics, Natural Language Processing

Skills you'll gain: Dataflow, Data Pipelines, Apache Kafka, Serverless Computing, Identity and Access Management, Cloud Security, Real Time Data, Data Processing, Data Security, Debugging, Google Cloud Platform, Data Integrity, CI/CD, Performance Tuning, Maintainability, Pandas (Python Package), Cloud Storage, Unit Testing, Data Transformation, Containerization

Skills you'll gain: Dataflow, Data Pipelines, Serverless Computing, Data Processing, Apache Kafka, Cloud Security, Identity and Access Management, Performance Tuning, Google Cloud Platform, Site Reliability Engineering, Data Infrastructure, Maintainability, Real Time Data, Data Transformation, Debugging, Extract, Transform, Load, System Monitoring, CI/CD, Containerization, Unit Testing

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, De-escalation Techniques, Communication Strategies

Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics

Skills you'll gain: TCP/IP, Systems Administration, Network Troubleshooting, IT Infrastructure, File Systems, OSI Models, Cybersecurity, Network Security, Network Protocols, Microsoft Windows, Computer Hardware, Operating Systems, Lightweight Directory Access Protocols, Data Security, Linux, Server Administration, Encryption, Technical Support, Software Installation, Hardware Troubleshooting

Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy

Skills you'll gain: Microservices, Google Cloud Platform, Cloud Applications, Software Architecture, Cloud Development, Event-Driven Programming, Serverless Computing, Service Oriented Architecture, Cloud Computing Architecture, Systems Architecture, Scalability

Skills you'll gain: Microsoft Windows, Authentications, Azure Active Directory, Microsoft Intune (Mobile Device Management Software), Identity and Access Management, Windows Servers, System Configuration, User Provisioning, Active Directory, Desktop Support, Remote Access Systems, Application Deployment, Software Installation, Role-Based Access Control (RBAC), Technical Support and Services, Automation, Data Migration

Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, IT Management, Service Design, Service Improvement, DevOps, Innovation, Agile Methodology, Supplier Management, Continuous Improvement Process, Governance

Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Scripting, Process Analysis, Business Workflow Analysis, Workflow Management, Scripting Languages, Business Process, Office Procedures, Scalability, Microsoft Excel

Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement