Skills you'll gain: Customer Service, Customer Complaint Resolution, Performance Metric, Customer Relationship Building, Customer experience improvement, Continuous Improvement Process, Quality Improvement, Technical Support, Expectation Management, Verbal Communication Skills, Relationship Management, Customer Retention, Key Performance Indicators (KPIs), Active Listening, Communication Strategies

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Customer Insights, Process Design, Customer Relationship Management, Customer Support, Business Process, Marketing Strategies, Marketing Channel, Web Analytics, Marketing

Skills you'll gain: Sales Presentation, Microsoft PowerPoint, Sales Presentations, Presentations, Company, Product, and Service Knowledge, Customer Analysis, Business Communication, Productivity Software, Competitive Analysis, Value Propositions

Skills you'll gain: Advanced Analytics, Variance Analysis, Performance Analysis, Hospitality Management, Budget Management, Analytics, Budgeting, Data-Driven Decision-Making, Corporate Sustainability, Operating Budget, Revenue Management, Predictive Analytics, Business Analytics, Financial Analysis, Financial Forecasting, Trend Analysis, Sustainability Reporting, Analysis, Strategic Decision-Making, Benchmarking

Skills you'll gain: Branding, Brand Strategy, Brand Management, Brand Awareness, Brand Loyalty, Strategic Marketing, Business Strategy, Portfolio Management, New Business Development, Business Valuation, Value Propositions, Competitive Analysis, B2B Sales, Business-To-Consumer, Target Audience

Skills you'll gain: Salesforce, Object-Relational Mapping, Customer Relationship Management, Relational Databases, User Accounts, Data Validation, Database Administration, Data Management, Administration, Cloud Computing, System Configuration, Data Security

Skills you'll gain: Prompt Engineering, Generative AI, Data Visualization, Data Visualization Software, OpenAI, Visualization (Computer Graphics), Matplotlib, ChatGPT, Data Analysis, Natural Language Processing, Pandas (Python Package), Python Programming, Data Manipulation

Skills you'll gain: Hospitality Management, Hospitality, Online Advertising, Customer experience strategy (CX), Digital Marketing, Promotional Strategies, Customer Insights, Marketing, Marketing Planning, Marketing Channel, Consumer Behaviour, Marketing Strategies, Content Marketing, Target Market, Customer Relationship Management, Adaptability

Skills you'll gain: Insurance Sales, Productivity, Storytelling, Verbal Communication Skills, Goal Setting, Customer Relationship Building, Prioritization, Insurance, Sales, Selling Techniques, Rapport Building, Communication, Performance Analysis, Sales Process, Business Ethics, Communication Strategies, Non-Verbal Communication

Skills you'll gain: Training and Development, Performance Measurement, Professional Development, Strategic Leadership, Business Strategy, Quality Assessment, Self-Awareness, Lifelong Learning, Needs Assessment, Personal Development, Portfolio Management, Benchmarking, Gap Analysis, Goal Setting, Organizational Skills

Skills you'll gain: Digital Transformation, Digital Assets, Business Modeling, Technology Strategies, Business Transformation, Innovation, Business Valuation, Emerging Technologies, Business Technologies, Regulation and Legal Compliance, Market Dynamics, Business Strategies

Skills you'll gain: Order Management, Sales Management, Accounting Software, Accounts Receivable, Customer Relationship Management, Financial Reporting, Small Business Accounting, Inventory Management System, Billing & Invoicing, Sales, Estimation, Accounting, Finance