Skills you'll gain: Recognizing Others, Conflict Management, Emotional Intelligence, Social Skills, Stress Management, Empathy, Self-Awareness, Personal Development, Resilience, Collaboration, Relationship Building, Mindfulness, Leadership, Training Programs, Policy Development, Constructive Feedback, Active Listening

Skills you'll gain: Customer Insights, Customer Analysis, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Personalized Service, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Predictive Analytics, Artificial Intelligence

Skills you'll gain: User Feedback, Customer Insights, Customer Analysis, Social Media Marketing, Analysis, Cloud Applications

Skills you'll gain: Wireframing, Design Elements And Principles, Typography, Graphic and Visual Design, Adobe XD, Prototyping, User Experience Design, User Centered Design, Graphic and Visual Design Software, Figma (Design Software), Interactive Design, Peer Review, Color Theory

Skills you'll gain: PostgreSQL, Data Maintenance, Database Administration, Database Architecture and Administration, SQL, Secure Coding, Database Management, Relational Databases, Query Languages, Security Controls, Data Access, Data Security, Role-Based Access Control (RBAC), Threat Detection

Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Communication

Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Product Roadmaps, Product Improvement, Product Design, Process Mapping, Microsoft Visio, Customer experience strategy (CX), User Research, User Feedback

Skills you'll gain: Application Development, User Experience, User Interface (UI), Data Modeling, Sprint Retrospectives, Platform As A Service (PaaS), Service Recovery, Digital Transformation, Drive Engagement, Technology Solutions, User Feedback, Application Deployment, Customer Engagement, Cloud Platforms, Technical Product Management, Workflow Management, Cloud Applications, Product Management, Systems Integration, System Implementation

Skills you'll gain: Blogs, Workflow Management, Data Visualization, User Feedback, Interactive Data Visualization, Data Integration, Cloud-Based Integration, Google Docs, Social Media Management, Content Management, Ideation, Customer Insights, Database Management

Skills you'll gain: UI/UX Research, User Experience, User Centered Design, Usability, Design Thinking, User Flows, User Interface (UI) Design, Responsive Web Design, Usability Testing, Interaction Design, Typography, Prototyping, Persona Development, Color Theory

Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics

Skills you'll gain: HubSpot CRM, Data Visualization, Lead Generation, Sales Strategy, Dashboard, Sales Process, Customer Relationship Management, Data-Driven Decision-Making, Sales, Customer Acquisition Management, Customer Service, Business Reporting, Key Performance Indicators (KPIs), Customer Engagement, Goal Setting, Data Cleansing