Skills you'll gain: Performance Appraisal, Workforce Development, Training Programs, Performance Management, Human Resources Management and Planning, Employee Training, Employee Performance Management, Human Resources, Talent Management, Organizational Development, Program Evaluation, Constructive Feedback

Skills you'll gain: Customer experience improvement, Employee Surveys, User Feedback, Customer Insights, Customer Analysis, Microsoft 365, Data Sharing, Business Communication

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Control Systems, Numerical Analysis, Simulations, Engineering Analysis, Mathematical Modeling, Linear Algebra, Differential Equations, Applied Mathematics

Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Analysis, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Analytics, Automation

Skills you'll gain: Employee Engagement, Drive Engagement, People Analytics, AI Personalization, Generative AI, Employee Surveys, Human Resource Strategy, Employee Retention, Data Ethics, Real Time Data, Human Resources, User Feedback, Content Performance Analysis, Analysis, Communication Strategies, Continuous Improvement Process

Skills you'll gain: Data Structures, Java, Programming Principles, Algorithms, Computer Programming, Object Oriented Programming (OOP)

Skills you'll gain: Trustworthiness, Brand Loyalty, Customer Retention, Customer Relationship Building, Consultative Approaches, Customer Service, Honesty, Strategic Partnership, B2B Sales, Business Relationship Management, Market Opportunities, Personal Attributes, Automation, Digital Transformation, Active Listening, Cost Reduction

Skills you'll gain: Prompt Engineering, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Customer Service, Email Marketing, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation, Content Creation

Skills you'll gain: Team Performance Management, Team Motivation, Team Building, Recognizing Others, Employee Engagement, Team Leadership, Performance Measurement, Collaboration, Trustworthiness, Constructive Feedback, Coaching, Organizational Strategy, Goal Setting

Skills you'll gain: HTML and CSS, Responsive Web Design, Web Design, Interaction Design, Usability, User Centered Design, Persona (User Experience), Adobe Photoshop, Figma (Design Software)

Skills you'll gain: Code Review, Continuous Integration, Software Development Tools, DevOps, Software Technical Review, GitHub