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Explore the Customer Journey Course Catalog
- Status: Free Trial
Imperial College London
Skills you'll gain: Linear Algebra, Dimensionality Reduction, NumPy, Regression Analysis, Calculus, Applied Mathematics, Probability & Statistics, Feature Engineering, Jupyter, Data Science, Advanced Mathematics, Statistics, Machine Learning Algorithms, Statistical Analysis, Artificial Neural Networks, Algorithms, Python Programming, Machine Learning, Derivatives
- Status: Free Trial
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Cyber Threat Intelligence, Security Information and Event Management (SIEM), Threat Modeling, OpenAI, Threat Detection, Cybersecurity, Incident Response, Malware Protection, Large Language Modeling, Artificial Intelligence, Natural Language Processing, Program Development, Anomaly Detection, Vulnerability Management, Content Creation, IBM Cloud, Incident Management
- Status: Free Trial
CVS Health
Skills you'll gain: Call Center Experience, Growth Mindedness, De-escalation Techniques, Data Entry, Greeting Customers, Teamwork, Inbound Calls, Customer Inquiries, Time Management, Customer Complaint Resolution, Customer Service, Customer Data Management, Personal Development, Performance Metric, Verbal Communication Skills, Emotional Intelligence, Problem Solving, Communication
Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Infrastructure as Code (IaC), Command-Line Interface, Amazon CloudWatch, AWS CloudFormation, Root Cause Analysis, Amazon DynamoDB, Customer Relationship Building, Network Troubleshooting, Amazon Web Services, Customer Relationship Management, Software Architecture, IT Automation, Linux Commands, Cloud Computing, Technical Support, Web Applications, Information Technology, Customer Service, Software Development
- Status: Free Trial
University of Virginia
Skills you'll gain: Usability Testing, Agile Product Development, New Product Development, Continuous Delivery, Agile Software Development, User Story, Product Management, Agile Methodology, Product Testing, Agile Project Management, Team Performance Management, Team Management, Design Thinking, Team Building, Team Leadership, Product Improvement, DevOps, Customer Analysis, Innovation, Analytics
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Ideation, Verification And Validation, Data Validation, Succession Planning, Productivity, Business Writing, Generative AI, Leadership, Meeting Facilitation, Organizational Leadership, Artificial Intelligence, Large Language Modeling, Business Leadership, Proposal Writing, Leadership and Management, Creativity, Problem Solving, Risk Management
- Status: Free Trial
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, OpenAI, Workflow Management, Machine Learning, Application Deployment, Large Language Modeling, IBM Cloud, Artificial Intelligence, Program Development, Natural Language Processing, Deep Learning, Business Process Automation, Automation, Customer Service, Content Creation, Market Opportunities, Image Analysis, Data Science
- Status: Free Trial
University of Virginia
Skills you'll gain: Usability Testing, Agile Product Development, Continuous Delivery, Agile Software Development, User Story, Agile Methodology, Product Testing, Agile Project Management, Team Performance Management, Team Management, Design Thinking, Team Building, Team Leadership, Product Improvement, DevOps, Customer Analysis, Analytics, Product Management, Product Development, Persona (User Experience)
- Status: Free Trial
Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Kubernetes, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Load Balancing, System Monitoring, Prompt Engineering, Network Monitoring, Cloud Computing Architecture, Containerization, Network Architecture, Role-Based Access Control (RBAC), Network Security, OAuth, Network Routing, Cloud Security, Virtual Private Networks (VPN)
- Status: Free Trial
Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Cloud Infrastructure, Load Balancing, System Monitoring, Prompt Engineering, Kubernetes, Network Performance Management, Network Monitoring, Cloud Computing Architecture, Containerization, Network Architecture, Network Security, Cloud Storage, Cloud Services, Identity and Access Management, Network Routing, Virtual Private Networks (VPN), Network Troubleshooting
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Business Writing, Presentations, Peer Review, Graphic Design, Graphic and Visual Design, Business Correspondence, Public Speaking, Business Communication, Graphic and Visual Design Software, Verbal Communication Skills, Design, Visual Design, Storytelling, Writing, Organizational Skills, Project Design, Concision, Writing and Editing, Proofreading, Drive Engagement
- Status: Free Trial
Skills you'll gain: User Story, CI/CD, Istio, Open Web Application Security Project (OWASP), Continuous Integration, Application Deployment, Test Driven Development (TDD), Gherkin (Scripting Language), Jenkins, Kubernetes, Agile Software Development, Scrum (Software Development), Code Coverage, OpenShift, Cloud Applications, DevOps, Secure Coding, Grafana, System Monitoring, Agile Methodology
In summary, here are 10 of our most popular customer journey courses
- Mathematics for Machine Learning:Â Imperial College London
- IBM Generative AI for Cybersecurity Professionals:Â IBM
- Call Center Customer Service:Â CVS Health
- AWS Cloud Support Associate:Â Amazon Web Services
- Digital Product Management:Â University of Virginia
- Generative AI Leadership & Strategy:Â Vanderbilt University
- AI Foundations for Everyone:Â IBM
- Agile Development:Â University of Virginia
- Preparing for Google Cloud Certification: Cloud Security Engineer:Â Google Cloud
- Preparing for Google Cloud Certification: Cloud Network Engineer:Â Google Cloud