Skills you'll gain: Design Thinking, Innovation, Ideation, Human Centered Design, Organizational Leadership, Brainstorming, Strategic Leadership, Leadership, Storyboarding, User Experience Design, Customer Engagement, Creative Thinking, Design Research, Collaboration, Empathy

Skills you'll gain: Pay Per Click Advertising, Search Engine Marketing, Customer Retention, Digital Marketing, Search Engine Optimization, Keyword Research, Marketing Strategies, Marketing, Customer Acquisition Management, Web Analytics and SEO, Lead Generation, Target Audience, Web Content, Customer experience improvement

Skills you'll gain: AI Personalization, Generative AI, User Feedback, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Self Service Technologies, Artificial Intelligence, Business Ethics, Natural Language Processing

Skills you'll gain: Vendor Management, Hospitality, Hospitality Management, Vendor Relationship Management, Performance Measurement, Business Process, Business Process Management, Global Marketing, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Strategic Thinking

Skills you'll gain: Outbound Calls, Operational Efficiency, Customer experience improvement, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Artificial Intelligence, Systems Integration

Skills you'll gain: JavaScript Frameworks, Web Development Tools, Test Automation, Software Testing, Network Performance Management, Restful API

Skills you'll gain: Penetration Testing, Application Security, Vulnerability Scanning, Secure Coding, Software Design Patterns, Vulnerability Assessments, Amazon Web Services, SQL, Amazon Elastic Compute Cloud, Operating Systems, Data Validation

Skills you'll gain: Simulation and Simulation Software, Resource Management, Resource Allocation, Call Center Experience, Process Management, Data Analysis, Process Analysis, Plot (Graphics), R Programming, Statistical Analysis, Operational Analysis, Statistical Modeling

Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation, Analysis

Skills you'll gain: Self Service Technologies, Automation, Business Process Automation, Artificial Intelligence, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Communications Management, Scheduling, Company, Product, and Service Knowledge

Skills you'll gain: Lead Generation, HubSpot CRM, Sales Prospecting, Campaign Management, Sales Pipelines, Sales Process, AI Personalization, Performance Analysis, B2B Sales, Marketing Automation, LinkedIn, Email Marketing, Customer Relationship Management (CRM) Software, Artificial Intelligence, Content Creation

Skills you'll gain: Journalism, Large Language Modeling, Media and Communications, Electronic Media, Storytelling, International Relations, Research, Writing, Natural Language Processing, Digital Communications, Emerging Technologies