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    • Sales

    Sales Courses Online

    Learn sales techniques for successful selling. Understand sales processes, customer relationship management, and negotiation strategies.

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    Explore the Sales Course Catalog

    • S

      Salesforce

      Salesforce Sales Operations

      Skills you'll gain: Sales Pipelines, Sales Process, Customer Success Management, Order Management, Sales Management, Salesforce, Sales Support, Dashboard, Sales, Sales Development, Customer Relationship Management (CRM) Software, Sales Operations, Lead Generation, Request For Quotation (RFQ), Customer Relationship Management, Product Knowledge, B2B Sales, Campaign Management, Data Visualization, Sales Training

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.9K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Instructor Network

      How to Sell: An Overview of Fundamental Selling Techniques

      Skills you'll gain: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, Sales Process, Sales Presentations, Sales Prospecting, Lead Generation, Telephone Skills, Customer Relationship Building, Active Listening, Communication Strategies, Customer Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      192 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Salesforce

      Salesforce Sales Development Representative

      Skills you'll gain: Overcoming Objections, Prospecting and Qualification, Customer Relationship Management, Lead Generation, Sales Development, Time Management, Business Writing, Salesforce, Writing, Cold Calling, Sales Prospecting, Growth Mindedness, Verbal Communication Skills, Cultural Responsiveness, Cultural Diversity, Empathy, Emotional Intelligence, Professional Development, Interviewing Skills, Communication

      Build toward a degree

      4.4
      Rating, 4.4 out of 5 stars
      ·
      549 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • H

      HubSpot Academy

      Sales Training for High Performing Teams

      Skills you'll gain: Closing (Sales), Booking (Sales), Overcoming Objections, Sales Management, Inside Sales, Sales Enablement, Sales Process, Sales Training, Selling Techniques, Sales Prospecting, HubSpot CRM, Lead Generation, Prospecting and Qualification, Consultative Approaches, Consumer Behaviour, Sales, Target Market, Sales Strategy, Sales Development, Service Level Agreement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.2K reviews

      Beginner · Specialization · 1 - 3 Months

    • W

      West Virginia University

      Sales Operations/Management

      Skills you'll gain: Sales Management, Sales Territory Management, Recruitment, Sales Training, Sales Strategy, Account Management, Talent Recruitment, Expense Management, Sales Process, Organizational Structure, Sales, Inside Sales, Business Ethics, Employee Training, Forecasting, Compensation Management, Budgeting, Performance Appraisal, Operating Expense, Team Motivation

      4.5
      Rating, 4.5 out of 5 stars
      ·
      407 reviews

      Beginner · Specialization · 3 - 6 Months

    • H

      HubSpot Academy

      Sales Training: Building Your Sales Career

      Skills you'll gain: Inside Sales, Consultative Approaches, Sales Training, Sales, Sales Process, Customer Relationship Building, Prospecting and Qualification, Customer Analysis, Personalized Service

      4.7
      Rating, 4.7 out of 5 stars
      ·
      643 reviews

      Beginner · Course · 1 - 4 Weeks

    What brings you to Coursera today?

    • K

      Kennesaw State University

      Professional Selling: 3 Steps to High-Performance

      Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Process, Overcoming Objections, Selling Techniques, Verbal Communication Skills, Sales, Cold Calling, B2B Sales, Sales Strategy, Customer Relationship Building, Needs Assessment, Sales Presentations, Rapport Building, Sales Pipelines, Relationship Building, Solution Selling, Communication, Consumer Behaviour, Lead Generation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      63 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free
      Free
      C

      Coursera Instructor Network

      How to Generate and Maintain a Healthy Sales Pipeline

      Skills you'll gain: Sales Pipelines, Customer Relationship Management (CRM) Software, Lead Generation, Sales Process, Sales Management, Customer Retention, Sales Operations, Sales Prospecting, Sales Strategy, Customer Acquisition Management, Process Optimization, Customer Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      25 reviews

      Beginner · Course · 1 - 4 Weeks

    • M

      Microsoft

      Microsoft Copilot for Sales

      Skills you'll gain: Forecasting, Sales Strategy, Customer Analysis, Sales Enablement, Data Cleansing, Sales Management, Sales, Sales Presentations, Sales Pipelines, Sales Operations, Taking Meeting Minutes, Microsoft Teams, Customer Insights, Data Quality, Sales Prospecting, Meeting Facilitation, Customer Data Management, Customer Engagement, Microsoft Outlook, Sales Process

      4.5
      Rating, 4.5 out of 5 stars
      ·
      7 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Instructor Network

      Software Sales

      Skills you'll gain: Sales Strategy, Selling Techniques, Sales Process, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Customer Analysis, Market Dynamics, Value Propositions, Company, Product, and Service Knowledge, Trend Analysis

      4.9
      Rating, 4.9 out of 5 stars
      ·
      22 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Salesforce

      Sales and CRM Overview

      Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, B2B Sales, Sales Pipelines, Data Management, Customer Data Management, Databases, Business-To-Consumer

      4.6
      Rating, 4.6 out of 5 stars
      ·
      1.4K reviews

      Beginner · Course · 1 - 4 Weeks

    • D

      Dell

      Selling with Confidence

      Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Technical Sales, Sales Process, Sales, Solution Selling, Business Communication, Verbal Communication Skills, Customer Service

      4.9
      Rating, 4.9 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 4 Weeks

    Sales learners also search

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    1234…47

    In summary, here are 10 of our most popular sales courses

    • Salesforce Sales Operations: Salesforce
    • How to Sell: An Overview of Fundamental Selling Techniques: Coursera Instructor Network
    • Salesforce Sales Development Representative: Salesforce
    • Sales Training for High Performing Teams: HubSpot Academy
    • Sales Operations/Management: West Virginia University
    • Sales Training: Building Your Sales Career: HubSpot Academy
    • Professional Selling: 3 Steps to High-Performance: Kennesaw State University
    • How to Generate and Maintain a Healthy Sales Pipeline: Coursera Instructor Network
    • Microsoft Copilot for Sales: Microsoft
    • Software Sales: Coursera Instructor Network

    Frequently Asked Questions about Sales

    Understanding your goal when learning sales, whether for career advancement or business growth, can sharpen your focus. Regular practice in sales techniques, including role-playing scenarios, is essential. Join sales communities like LinkedIn groups or forums for tips and networking. Work on real projects like developing sales pitches or analyzing customer data. Salesforce Sales Development Representative Professional Certificate offers training and insights to start your career as a tech SDR.‎

    Sales courses typically cover a comprehensive range of essential skills including:

    • Sales strategies and techniques
    • Negotiation skills
    • Customer relationship management (CRM) systems and their application
    • Understanding and analyzing sales performance metrics
    • Digital selling and social media tools
    • Lead generation and conversion tactics
    • B2B sales and account management
    • Communication and presentation skills‎

    No prior sales experience is necessary to begin with beginner sales courses. The program offerings are designed to accommodate learners at various levels:

    • Beginners can start with the basics of sales principles and simple sales techniques.
    • Intermediate learners can focus on developing complex negotiation skills and managing customer relationships.
    • Advanced professionals can refine their strategic sales planning and leadership in sales management.‎

    Sales courses on Coursera offer a variety of credential options:

    • Professional certificates that demonstrate sales techniques
    • Specialized course certificates in areas such as digital selling or sales operations
    • Partner certificates from leading organizations and schools
    • These credentials can enhance your professional profile and are useful for illustrating your sales expertise to potential employers.‎

    Skills in sales can open doors to a wide range of roles within various industries including:

    • Sales Representative
    • Sales Manager
    • Account Executive
    • Business Development Manager
    • Customer Success Manager
    • Professionals in these roles leverage their sales skills to drive business growth, build lasting customer relationships, and achieve sales targets.‎

    Yes, Coursera offers a variety of free courses across many topics, including sales. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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