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Results for "service management"
Status: NewStatus: Free TrialSkills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Process Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Value Propositions, Organizational Structure
Status: Free TrialIllinois Tech
Skills you'll gain: Process Improvement, Process Management, Business Process, Business Process Management, Process Analysis, Business Process Improvement, Performance Improvement, Quality Improvement, Continuous Improvement Process, Process Mapping, Quality Management, Workflow Management, Operational Excellence, Return On Investment, Change Management, Performance Measurement, Risk Management, Business Technologies, Project Management, Pareto Chart
Status: Free TrialStatus: AI skillsSkills you'll gain: Quality Management, Project Management Life Cycle, Requirements Analysis, Project Scoping, Project Closure, Project Management, Project Planning, Agile Project Management, Continuous Improvement Process, Project Controls, Backlogs, Stakeholder Communications, Milestones (Project Management), Quality Assessment, Team Management, Agile Methodology, Project Documentation, Change Management, Interviewing Skills, Applicant Tracking Systems
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Operations Management, Operational Efficiency, Process Analysis, Process Management, Process Improvement, Lean Methodologies, Workflow Management, Continuous Improvement Process, Capacity Planning, Quality Management, Supply Chain Management, Statistical Process Controls, Process Flow Diagrams, Resource Utilization, Root Cause Analysis
Status: PreviewBoard Infinity
Skills you'll gain: Quality Management, Statistical Process Controls, Quality Management Systems, ISO 9000 Series, Quality Improvement, Customer experience improvement, Quality Assurance, Quality Control, Continuous Quality Improvement (CQI), Continuous Improvement Process, Process Improvement, Customer Insights, Key Performance Indicators (KPIs)
Status: FreeCoursera Project Network
Skills you'll gain: Process Analysis, Business Process, Business Analysis, Process Mapping, Workflow Management, Process Management, Process Flow Diagrams, Business Process Modeling, Stakeholder Management
What brings you to Coursera today?
Status: Free TrialStatus: AI skillsGoogle
Skills you'll gain: Computer Networking, Package and Software Management, Network Troubleshooting, Systems Administration, Cloud Infrastructure, Network Administration, IT Infrastructure, Information Systems Security, TCP/IP, Network Security, File Systems, Microsoft Windows, Computer Security, Application Security, Desktop Support, Computer Hardware, Technical Support, Interviewing Skills, Applicant Tracking Systems, Professional Development
Status: PreviewStarweaver
Skills you'll gain: Lean Manufacturing, Lean Methodologies, Process Improvement, Process Analysis, Kaizen Methodology, Quality Improvement, Kanban Principles, Process Mapping, Process Optimization, Business Process, Operational Efficiency, Continuous Improvement Process, Operations Management, Workflow Management, Initiative and Leadership, Leadership Development, Waste Minimization, Leadership, Change Management, Program Implementation
Status: Free TrialMacquarie University
Skills you'll gain: Overcoming Objections, Influencing, Risk Management Framework, Persuasive Communication, Governance, Storytelling, Risk Management, Change Management, Organizational Change, Rapport Building, Meeting Facilitation, Leadership, Conflict Management, Enterprise Risk Management (ERM), Business Transformation, Negotiation, Communication, Intercultural Competence, Stakeholder Management, Process Management
Status: PreviewUniversità Bocconi
Skills you'll gain: Retail Store Operations, Brand Management, Marketing Communications, Digital Media Strategy, Global Marketing, Financial Reporting, Market Opportunities, Business Modeling, Business Strategy, Customer experience strategy (CX), E-Commerce, Consumer Behaviour, Market Trend, Product Development
Status: PreviewStarweaver
Skills you'll gain: Team Motivation, Delegation Skills, Performance Management, Employee Performance Management, Management Training And Development, Emotional Intelligence, People Management, Team Building, Cultural Sensitivity, Leadership Development, Leadership, Communication Strategies, Collaboration, Cross-Functional Collaboration
Knowledge Accelerators
Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management
Searches related to service management
In summary, here are 10 of our most popular service management courses
- ITIL V4 Introduction to Service Management Concept: EDUCBA
- Operations and Process Management: Illinois Tech
- Google Project Management:: Google
- Introduction to Operations Management: University of Pennsylvania
- Quality Improvement and Management: Board Infinity
- Business Analysis & Process Management: Coursera Project Network
- Google IT Support: Google
- Lean Management Fundamentals: Starweaver
- Influencing: Storytelling, Change Management and Governance: Macquarie University
- Management of Fashion and Luxury Companies: Università Bocconi
