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Explore the Technical Support Course Catalog
- Status: Free Trial
Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Computer Architecture, Technical Communication, Linux, Microsoft Windows
- Status: Free TrialStatus: AI skills
Google
Skills you'll gain: Computer Networking, Package and Software Management, Network Troubleshooting, Systems Administration, Cloud Infrastructure, Network Administration, IT Infrastructure, Information Systems Security, TCP/IP, Network Security, File Systems, Microsoft Windows, Computer Security, Application Security, Desktop Support, Computer Hardware, Technical Support, Interviewing Skills, Applicant Tracking Systems, Professional Development
- Status: New
Skills you'll gain: Unix Commands, Unix, Command-Line Interface, Linux Commands, Linux, Shell Script, File Systems, File Management
- Status: Free Trial
Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, Customer Service, System Support, End User Training and Support, Technical Services, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Network Troubleshooting, Network Performance Management, Technical Communication, Technical Support and Services, Technical Support, Network Administration, Desktop Support, Debugging, End User Training and Support, Help Desk Support, Problem Management, Network Analysis
- Status: Free Trial
Skills you'll gain: Software Development Life Cycle, Computing Platforms, Cloud Computing Architecture, Technical Support, Technical Support and Services, Cloud Services, Peripheral Devices, Cybersecurity, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Technologies, Cloud Infrastructure, Cloud Applications, Network Protocols, Cloud Computing, Professional Networking, Databases, Information Technology, Customer Service
What brings you to Coursera today?
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Desktop Support, Virtual Private Networks (VPN), Network Troubleshooting, Technical Support, Hardware Troubleshooting, Hardware Architecture, Generative AI, Operating Systems, Collaborative Software, System Support, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing
- Status: Free Trial
Johns Hopkins University
Skills you'll gain: Medical Privacy, Electronic Medical Record, Telehealth, Patient Safety, Health Technology, Health Information Management, Medical Equipment and Technology, Security Awareness, Cloud Security, Personally Identifiable Information, Encryption, Desktop Support, End User Training and Support, Health Care, Technical Support and Services, Decision Support Systems, Health Care Procedure and Regulation, Help Desk Support, Technical Support, Customer Support
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Cloud Management, Microsoft Azure, Business Software, Computer Hardware, Virtual Machines, Identity and Access Management, Cybersecurity, Network Troubleshooting, Desktop Support, Virtual Private Networks (VPN), Azure Active Directory, Technical Support, Hardware Troubleshooting, Hardware Architecture, System Monitoring, Disaster Recovery, Cloud Computing, Network Protocols
Knowledge Accelerators
Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management
- Status: Free Trial
Skills you'll gain: Desktop Support, Hardware Troubleshooting, Operating Systems, Network Troubleshooting, Command-Line Interface, System Support, Computer Hardware, Network Security, Mobile Security, Microsoft Windows, General Networking, Unix Commands, Technical Support, Mac OS, Network Administration, Linux, System Configuration, Infrastructure Security, Computer Networking, Computer Displays
- Status: Free Trial
University of Colorado Boulder
Skills you'll gain: Proposal Writing, Interpersonal Communications, Verbal Communication Skills, Active Listening, Public Speaking, Constructive Feedback, Business Writing, Grammar, Technical Writing, Business Communication, Technical Communication, Writing, Communication, Presentations, Business Correspondence, Persuasive Communication, Storytelling, Non-Verbal Communication, Rapport Building, Trustworthiness
Technical Support learners also search
In summary, here are 10 of our most popular technical support courses
- Technical Support Fundamentals: Google
- Google IT Support: Google
- File Utilities, Filters, and Common Unix Commands: EDUCBA
- Introduction to Technical Support : IBM
- Technical Troubleshooting: Diagnostics, Networks, Customers: Coursera Instructor Network
- IBM IT Support: IBM
- Microsoft IT Support Specialist: Microsoft
- Healthcare IT Support: Johns Hopkins University
- Microsoft Cloud Support Associate: Microsoft
- Customer Service Fundamentals: Knowledge Accelerators