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Learner Reviews & Feedback for Customer Service Fundamentals by Knowledge Accelerators

4.8
stars
1,818 ratings

About the Course

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the
hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a
multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the
Customer Service Fundamentals course. We will help you to build the knowledge and develop the skills needed to be a successful Customer
Service Specialist: • Communication Skills which focus on clear, concise communication and listening. • Appropriate empa...
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526 - 534 of 534 Reviews for Customer Service Fundamentals

By Sylesh S

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Jul 25, 2021

I was happy to finish the course but was very disappointed that i did not get a certificate from IBM- Customer engagement specialist Certificate.

By Christine C S

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Jul 14, 2022

Nobody who is paying to take a course should be expected to perform free marketing for you.

By presley

•

Apr 18, 2025

all peer reviewed assignments which no one does. Please don't waste your time!

By Usman A

•

Mar 13, 2020

Old and rotten techniques are being taught. I request not to take the course

By Zulfiqar A

•

Oct 28, 2024

not giving certificate that is the main point

By Folorunsho G O

•

Aug 26, 2024

AI grading on module 4 is not functioning

By Jamelia G

•

Mar 4, 2022

i complete and it wont move me forward

By Syed U B A

•

Feb 23, 2024

I am not interested in this course

By luis f c c

•

Jan 27, 2025

this course is so boring