Learner Reviews & Feedback for Customer Service Fundamentals by Knowledge Accelerators
About the Course
hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a
multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the
Customer Service Fundamentals course. We will help you to build the knowledge and develop the skills needed to be a successful Customer
Service Specialist: ā¢ Communication Skills which focus on clear, concise communication and listening. ā¢ Appropriate empa...
526 - 534 of 534 Reviews for Customer Service Fundamentals
By Sylesh S
ā¢Jul 25, 2021
I was happy to finish the course but was very disappointed that i did not get a certificate from IBM- Customer engagement specialist Certificate.
By Christine C S
ā¢Jul 14, 2022
Nobody who is paying to take a course should be expected to perform free marketing for you.
By presley
ā¢Apr 18, 2025
all peer reviewed assignments which no one does. Please don't waste your time!
By Usman A
ā¢Mar 13, 2020
Old and rotten techniques are being taught. I request not to take the course
By Zulfiqar A
ā¢Oct 28, 2024
not giving certificate that is the main point
By Folorunsho G O
ā¢Aug 26, 2024
AI grading on module 4 is not functioning
By Jamelia G
ā¢Mar 4, 2022
i complete and it wont move me forward
By Syed U B A
ā¢Feb 23, 2024
I am not interested in this course
By luis f c c
ā¢Jan 27, 2025
this course is so boring