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January 7, 2025
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This course is part of Conflict Management Specialization
Instructors: Najla DeBow
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Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored.
Upon completing this course, you will be able to: 1. Explain the dimensions of intercultural interactions that add to conflict 2. Analyze the dynamics of intercultural interactions 3. Plan strategies for success in intercultural interactions
Get started with the course! Begin by reading the Course Overview and completing the Course Survey.
1 video3 readings
In this module we will begin by examining the importance of understanding cultural differences. We will then define culture and distinguish between inter- and intra- cultural interactions.
6 videos
In this module we will begin by analyzing the dynamics of intercultural interactions. We will then identify frameworks and barriers present in intercultural interactions.
6 videos1 peer review
In this module we will begin by planning strategies for success in intercultural interactions. We will then implement a mindset of success and strategies during the process of interaction.
7 videos1 peer review
Congratulations! You've made it to the end of the course. Please watch the end of course video, read the message from UCI Extension, and complete the post-course survey.
1 video2 readings
We asked all learners to give feedback on our instructors based on the quality of their teaching style.
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UC Irvine’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways.
University of California, Davis
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ESCP Business School
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ESSEC Business School
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University of California, Irvine
Specialization
594 reviews
66.83%
22.72%
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Reviewed on Aug 27, 2020
This course is very interesting. you never know until you attempt to learn. i am so grateful to have participated in it.
Reviewed on Nov 26, 2019
I learned a lot of information about different countries cultures, it was very interesting
Reviewed on Nov 9, 2020
I learned how to over come the conflict between different culture. This course is very useful for my current situation.
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