This is a great system that google has put together. The lessons are well thought out, the information is simple and they really care about teaching the world of IT to others. I found this program stumbling through an ad, and I wouldn't have thought I'd actually push myself to enroll in the program. I love it and plan on finishing the entire program!

The Google IT Support Specialization course is one big and straight question: Do you wish to work in the IT Support industry?. The answer to the questions, regardless of it, is going through this course. The users will have a clear answer and will be wiser in such way they can make a better decision on their next carrier step. Very well done Google.

Easy to use interface and great intro into IT support fundamentals. I wish the intra-video quizzes are saved for the end of the video instead of in the middle of videos. That not only disrupts the flow of learning, it also makes the webpage to jump back to the top of the page if you have the video displayed in picture-in-picture mode.

OS: Windows 7

I wasn't expecting such high quality of teaching in the course. Things are short and easy to understand, short videos are full of contents, explaining everything in easy way and everything is practical and useful not only in IT field but in our daily life. I am glad that I enrolled in the course and I am looking forward to learning more from Google.

The course is informative and engaging. All instructor does a good job introducing subject matters for the first time so that they're easy to understand. Nice pace in delivery and also fun to follow along with. The quiz can be a little more difficult because I feel they were somewhat easy for me. But that's also because I'm already working in IT. :)

Amazing Course that teaches us all we need to know about the basic fundamentals of a computer. Would recommend it to all my friends. I sincerely thank Google for making this course easy to understand and learn and providing the lectures with highly knowledgeable lecturers who know a great deal about the subject and help us understand it thoroughly.

It was a wonderful course, the explanation of the information was wonderful and understandable, and the training is excellent, especially that after each topic there is a full test for that topic, and this helps to consolidate the ideas. The virtual labs were wonderful, they are completely realistic. I am excited to continue in the upcoming courses

Very light introduction to the world of IT with lots of inspiring stories from the instructors. Lots of positive attitude and friendly faces throughout the course. The instructors felt like good friends and the lessons laid a foundation for the upcoming courses in this series. Qwiklabs is a pretty cool web application and I wait to use it again.

This is a wonderful introductory course. It covered so much information and gave a really good idea of the many different aspects of the IT field. The tools and methods used are top tier, and they are very easy and efficient. This is truly the best online class I have ever taken, and I am excited to explore the other courses Google has to offer!

This has been an amazing course for me, it challenged me to step outside of my learning comfort zone. never would I have imagine that I would be able to complete all my quiz with passing grades that in itself bring a smile to my face. I'm looking forward to the next phase of this course I can't wait to see the challenges that about to come my way.

This IT Support Professional course is challenging, however the coursework is presented by trainers in a format that makes the content easily digestible. I appreciate the personal connections given in the video presentations as well as the ancillary materials to extend my own learning opportunities in areas where I don't have background knowledge.

One of the most valuable courses ever, it simplifies the information, starting from scratch, instructors also are professional, and you will never get pored from the material, I highly recommend this material for the beginners, also the professional people they will find new information. thanks for this short journey, I really enjoyed this course.

Good course. On a difficulty scale 1-10, I'd say it bounces around, back and forth from about a 3 to 7. If you have a ComSci degree or something, probably too easy. As an intermediate computer user, probably about right for me. Of course, there were parts that could have been clearer, broken down better, but all considered a good general overview.

Very beginner friendly, the videos are short, but concise and details. You'll also get hands on practice with building computer, installing programs from both Linux and Windows. Finally they also give tips on scoring a job in tech. Highly recommend. Not sure, if this will help me land a job, but I can now use the tools and apply them if necessary.

Olá, meu nome é Marcos e eu fiquei muito feliz em ter a oportunidade de realizar este curso. Com uma abordagem muito intuitiva, com muita informação, no final de cada módulo através de testes de laboratórios, levando o aluno a aplicar na prática o conteúdo aprendido, faz do curso um diferencial em busca do conhecimento. Parabéns Google pelo curso.

Excellent course, it very easy to follow considering I am a beginner. It was very interesting and engaging. I learned a great deal, some of the most interesting things I learned are how the binary system works how to build a computer, ow to install an operating system, what the internet is and how it works and basic problem solving skill for IT.

Even if you have a Master's degree in IT, you'll still find new stuff here. A great way to brush up on your 1st semester lessons. The tips to deal with customers and resume writing greatly helped me modify my CV and eventually being shortlisted through ATS. In my opinion, every Computer Science student should enroll the course as a pre-requisite!

As someone who's always been interested in technology but never had the means to be able to really dive into it all myself this course was a great introduction and even someone with no knowledge of IT or technology beforehand could grasp all the info shared with them.

Really satisfied and can't wait to learn more and deepen my understanding of IT

Saya seorang dengan 3 tahun pengalaman di IT Support. Kursus ini sangat bagus untuk me-refresh hal hal penting pada IT Support dan ada ilmu baru yang bahkan saya tidak sadari sehari hari. Tips untuk orang Indonesia yang membaca ini: Sangat bagus untuk mengenal dasar dunia IT, seperti pelajaran TKJ waktu saya SMK. namun lebih ringkas dan padat.

This course is well constructed, always on point. It's not just aimed at passing the course. It contains content that you can refer back to even after you have finished the course. It is all references.

I now have a place to come back to whenever I am stuck,or need more understanding especially with regards to the Customer Service and interviews.

I have learned and gained more skills through this course. I recommend that all people learn them for it will be essentials one day in your life time. Instructors have done great analysis and have made the course really fun. I enjoyed breaking apart my personal computer and putting it together as per the course and truly enjoyed myself doing so.

Great course either for those who have never really dug into what makes computeres, networking, etc., work; and a great refresher ourse for those of us who have used them for a long time, repaired some of our own issues, but never really went much further. Gets you up-to-date if for some reason you've been out of touch in this field for a time.

Este primeiro curso me fez voltar à 2004, aquela sensação de nostalgia, revendo calculos de bits e bytes.

Também me trouxe uma perspectiva atualizada sobre como atender o cliente de maneira eficiente, tendo empatia com o problema do usuário, afinal, se ele não consegue trabalhar por uma falha no computador, o problema é do analista técnico de TI.

Loved this course, was well rounded and you are able to take your time with items that you are unsure of. Had some confusion with timing just because i went ahead due to me knowing I would be stuck in some items longer then others. I found that timing wasn't from the start of the program (as in your first classes) but by each individual section.

Easy to understand, very good explanations.

Even me - as a social scientist without any technical computer knowledge and only moderate english skills - was able to understand every piece of information because of the practical examples and the good wording. It's easy for me to transfer the knowledge in this course into praxis.

Thank you very much!