IBM
IBM IT Scrum Master Professional Certificate

Early bird sale! Unlock 10,000+ courses from Google, Microsoft, and more for £160/year. Save now.

IBM

IBM IT Scrum Master Professional Certificate

Advance your career in IT as a Scrum Master. Develop the in-demand skills and hands-on experience to get job-ready in 3 months

John Rofrano
IBM Skills Network Team
Daniel C. Yeomans

Instructors: John Rofrano +6 more

Top Instructor

16,849 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
4.8

(514 reviews)

Beginner level

Recommended experience

3 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.8

(514 reviews)

Beginner level

Recommended experience

3 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Master the most up-to-date practical skills and knowledge IT Scrum Masters use in their daily roles

  • Learn Agile concepts of adaptive planning, iterative development, and continuous improvement, resulting in early customer deliveries and value

  • Gain knowledge regarding software engineering, Software Development Lifecycle (SDLC), software development tools, & DevOps essential characteristics

  • Apply your new skills to real-world projects, build a portfolio, and prepare for the CSM certification exam from Scrum Alliance

Skills you'll gain

  • Category: Backlogs
  • Category: Agile Software Development
  • Category: Engineering Software
  • Category: Software Architecture
  • Category: Systems Development
  • Category: Software Development Tools
  • Category: Kanban Principles
  • Category: Agile Methodology
  • Category: Software Engineering
  • Category: User Story
  • Category: Software Development Life Cycle
  • Category: Development Environment

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

Advance your career with in-demand skills

  • Receive professional-level training from IBM
  • Demonstrate your technical proficiency
  • Earn an employer-recognized certificate from IBM

Professional Certificate - 8 course series

What you'll learn

  • Summarize the role of the Scrum Master to include a position description, benefits of the position, and key skills essential to success.

  • Compare and contrast the role of the Scrum Master to a traditional project manager.

  • Describe opportunities for Scrum Masters in the current work environment to include potential employment, job requirements, and salary ranges.

  • Define certification opportunities in Agile and Scrum to include Scrum Alliance CSM, PMI-ACP, and PMI-DASM.

Skills you'll gain

Category: Sprint Retrospectives
Category: Agile Methodology
Category: Sprint Planning
Category: Meeting Facilitation
Category: Communication
Category: Agile Project Management
Category: Initiative and Leadership
Category: Stakeholder Management
Category: Project Management
Category: Analysis
Category: Employee Coaching

What you'll learn

  • Define operating systems, computer components, programming concepts, databases, and explain the differences between commercial and open software

  • Summarize the importance of computer networks, including wired and wireless connections; explore network resources and storage types in MS Windows

  • Describe how to protect against security threats, address public browsing security concerns, and list password management best practices

  • List the benefits of cloud computing, describe the cloud infrastructure layer, virtual machines, and summarize features of ticketing systems

Skills you'll gain

Category: Cloud Computing
Category: Computer Hardware
Category: Computer Networking
Category: Cybersecurity
Category: Operating Systems
Category: Technical Support and Services
Category: Database Software
Category: IT Infrastructure
Category: Information Technology
Category: Network Troubleshooting
Category: Computer Security Awareness Training
Category: Hardware Troubleshooting
Category: Software Installation
Category: Data Storage

What you'll learn

  • Explain the principles of software engineering, the Software Development Life Cycle (SDLC), and software development tools, technologies, and stacks

  • Differentiate between programming language types and apply basic programming constructs such as loops, conditionals, and functions using Python

  • Summarize key software architecture and design approaches, including common architectural and deployment patterns

  • Outline the roles, skills, and career paths in software engineering

Skills you'll gain

Category: Software Development Life Cycle
Category: Software Engineering
Category: Unified Modeling Language
Category: Software Architecture
Category: Programming Principles
Category: Software Development Methodologies
Category: Application Development
Category: Software Development Tools
Category: Software Design
Category: Development Environment
Category: Software Design Patterns
Category: Engineering Software
Category: Program Development
Category: Integrated Development Environments
Category: Python Programming
Category: Systems Development
Category: Agile Methodology
Category: Software Documentation
Introduction to DevOps

Introduction to DevOps

Course 49 hours

What you'll learn

  • The essential characteristics of DevOps including building a culture of shared responsibility, transparency, and embracing failure.

  • The importance of Continuous Integration and Continuous Delivery, Infrastructure as Code, Test Driven Development, Behavior Driven Development.

  • Essential DevOps concepts: software engineering practices, cloud native microservices, automated continuous deployments, and building resilient code.

  • The organizational impact of DevOps, including breaking down silos, working in cross functional teams, and sharing responsibilities.

Skills you'll gain

Category: DevOps
Category: Cross-Functional Collaboration
Category: Culture Transformation
Category: Cloud-Native Computing
Category: Test Driven Development (TDD)
Category: Performance Metric
Category: Microservices
Category: Behavior-Driven Development
Category: Accountability
Category: CI/CD
Category: Agile Methodology
Category: Scrum (Software Development)
Category: Team Oriented

What you'll learn

  • Adopt the 5 practices of Agile, a subset of DevOps: small batches, minimum viable product, pair programming, behavior- and test-driven development.

  • Write good user stories, estimate and assign story points and track stories using a kanban board. Incorporate Scrum artifacts, events, and benefits.

  • Create and refine a product backlog using the sprint planning process. Produce potentially shippable product increments with every iteration.

  • Create burndown charts to forecast the ability to meet a sprint goal. Use metrics to enhance performance, productivity, and client satisfaction.

Skills you'll gain

Category: Sprint Planning
Category: Agile Methodology
Category: Sprint Retrospectives
Category: Backlogs
Category: User Story
Category: Team Building
Category: Performance Measurement
Category: Agile Software Development
Category: Workflow Management
Category: Kanban Principles
Category: Team Management
Category: Agile Project Management
Category: Lean Methodologies
Category: Continuous Improvement Process
Working as a Scrum Master

Working as a Scrum Master

Course 617 hours

What you'll learn

  • Identify the Scrum Process flow and the various artifacts required at different phases of the process flow and create Scrum Personas.

  • Develop a Working Agreement to foster a collaborative environment for your team members.

  • Develop a retrospective for a given scenario and use coaching techniques to resolve a dysfunctional team.

  • Develop a Product Vision and goals and collaborate with the Product Owner to refine a Backlog.

Skills you'll gain

Category: Stakeholder Management
Category: Meeting Facilitation
Category: Team Building
Category: Employee Coaching
Category: Team Management
Category: Change Management
Category: Sprint Planning
Category: Agile Methodology
Category: Organizational Change
Category: Conflict Management
Category: Agile Project Management
Category: Sprint Retrospectives
Category: User Story
Category: Team Leadership
Scrum Master Capstone

Scrum Master Capstone

Course 713 hours

What you'll learn

  • Apply Scrum skills, create project charters, perform Stacey analysis, and identify and prioritize stakeholders with optimal engagement methods.

  • Create a working agreement, User Stories, product backlog, Sprint backlog, analyze risks, and develop an Agile risk register.

  • Perform relative estimation for story points, calculate team velocity, develop a Kanban board, and generate a burndown chart.

  • Evaluate daily Scrum meeting best practices, prepare for a demo, conduct a retrospective, and discuss Scrum certification opportunities.

Skills you'll gain

Category: Sprint Planning
Category: Backlogs
Category: User Story
Category: Stakeholder Engagement
Category: Sprint Retrospectives
Category: Product Roadmaps
Category: Kanban Principles
Category: Agile Project Management
Category: Meeting Facilitation
Category: Estimation
Category: Agile Product Development
Category: Team Building
Category: Product Management
Category: Project Closure
Category: Agile Methodology

What you'll learn

  • List CSM testing and eligibility requirements.

  • Summarize what to expect from the CSM test.

  • Explain how to prepare for the CSM test.

  • Complete a CSM Practice Test.

Skills you'll gain

Category: Sprint Planning
Category: Agile Methodology
Category: Sprint Retrospectives
Category: User Story
Category: Knowledge Transfer
Category: Agile Project Management
Category: Agile Software Development

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

IBM Skills Network Team
IBM Skills Network Team
IBM
84 Courses1,323,324 learners
Daniel C. Yeomans
Daniel C. Yeomans
SkillUp EdTech
29 Courses120,325 learners
Matt Versdahl
Matt Versdahl
SkillUp EdTech
2 Courses84,579 learners

Offered by

IBM
SkillUp EdTech

Why people choose Coursera for their career

Felipe M.
Learner since 2018
"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."
Jennifer J.
Learner since 2020
"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."
Larry W.
Learner since 2021
"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."
Chaitanya A.
"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.