Engaging stakeholders with clarity and purpose is a key skill for business professionals working across strategy, operations, sustainability, and innovation. Strong engagement leads to better insights, stronger partnerships, and more effective outcomes.
Strategies for Effective Engagement
Strategies for Effective Engagement
This course is part of Leading Sustainable Community Transformation Specialization
Instructor: Joel Hartter
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4.5
(51 reviews)
Beginner level
Recommended experience
9 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Apply a range of tools to engage stakeholders, gather insights, and build understanding.
Conduct rapid assessments and map systems to inform strategy and decision-making.
Practice ethical engagement in complex organizational and community settings.
Skills you'll gain
Details to know
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Taught in English
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This course is part of the Leading Sustainable Community Transformation Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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There are 3 modules in this course
Learners explore practical ways to gather information in unfamiliar or dynamic settings. This module introduces how to build trust, observe with purpose, and apply rapid assessment techniques. Learners practice using interviews, community meetings, and observation to gather data, while also considering ethics, confidentiality, and cultural awareness. These tools help learners surface insights, build credibility, and prepare for effective engagement.
What's included
14 videos4 readings4 assignments
Learners apply systems thinking by mapping relationships, feedback loops, and stakeholder dynamics. The module introduces system maps as a way to visualize complexity and stakeholder maps as a tool to understand roles, interests, and influence. These methods help learners identify where to engage, how to prioritize efforts, and what actions may lead to meaningful change in an organizational or community setting.
What's included
12 videos1 reading3 assignments
Learners develop the skills needed to design and carry out interviews, focus groups, and surveys. This module explores how to define goals, choose formats, and ask effective questions while managing trade-offs like time, cost, and data quality. With a focus on real-world application, learners gain tools to gather meaningful input, inform strategy, and support collaborative decision-making.
What's included
18 videos2 readings4 assignments
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4.7 (13 ratings)Offered by
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4.5
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AO
4
Reviewed on Feb 13, 2024
very helpfull to rethink strategies of community engagement
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