Learner Reviews & Feedback for Introduction to Technical Support by IBM
About the Course
prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT)
support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different
career paths you can take in Technical Support. You will also hear from experts in the IT industry about getting started in the field and how you
can pursue this career without prior experience or degrees. You'll also learn some basics about the technology that technical ...
Top reviews
TB
Jul 11, 2023
I thoroughly enjoyed taking this course. I am glad there was a simulator included in this course to get a hands-on feel for a ticketing system used by many in the IT industry. Thank you!
MB
Jan 8, 2023
I felt this course was very well organized and was a great introduction to tech support. I will be continuing with the next courses for the IBM Technical Support Professional Certificate.
201 - 225 of 263 Reviews for Introduction to Technical Support
By Wendy M L
•Sep 14, 2023
LOVED IT
By Sarvar S
•Jun 4, 2023
good job
By mohammad q
•Feb 21, 2023
prefect
By Ícaro J
•Feb 16, 2023
amazing
By Nouraa A A
•Oct 31, 2024
thanks
By Maria d R M T
•Feb 28, 2023
Genial
By Deivison
•Jul 10, 2024
grato
By Paulo T
•Jun 11, 2023
great
By Hamidreza G
•Aug 28, 2022
Great
By Jumaboyeva U
•May 7, 2025
....
By Sevinchoy P
•Apr 24, 2025
good
By MỸ L T
•Feb 3, 2025
good
By Speranza N
•Jan 14, 2025
good
By OHUD N D A Z O N D A Z
•Jan 5, 2025
رائع
By ömer k
•Dec 29, 2024
good
By Setmetov S
•Sep 17, 2024
Good
By MUPPURI N
•Jul 16, 2024
good
By Nitesh K
•Jul 4, 2024
nice
By Mosito M
•Feb 8, 2024
good
By Thomas I E
•Dec 30, 2023
nice
By Muhammad R
•Nov 12, 2023
good
By MUHANNAD B A H
•May 7, 2023
good
By angga t
•Jul 28, 2022
nice
By Deleted A
•Dec 15, 2024
top
By Damaurie H
•Nov 6, 2023
yes