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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
160,584 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

KH

Apr 30, 2022

I think it was a good start at the fundamentals course. For me being out of school so long and technology has come a long way since I graduated high school. So this course helped me start from scrach.

GS

May 4, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

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5826 - 5850 of 10,000 Reviews for Technical Support Fundamentals

By Julia M M

Jul 17, 2020

it has been an amazing journey to say the least. i have learnt a lot of things that i did not know and it was fun doing it. thank you

By Walter G

Jul 16, 2020

EXCELENTE, VALE LA PENA REALIZAR TODO EL CURSO Y PROFUNDIZAR MAS TODAVÍA, SI SALE ALGO MAS EN RELACIÓN CON SUPPORT TI. MUCHAS GRACIAS

By Waragoda M D C L

Jul 5, 2020

This is a great start to IT learning. It's awesome to learn from best in the field. Thank you Coursera for giving me this opportunity.

By Christopher S

Jun 8, 2020

Great course. I started and finished the course before I started my first (and current) IT job and it really prepared me to get going.

By Diego G

Apr 17, 2020

Excelente curso para interiorarse en la rama de IT. Se nota claramente que la gente que lo dicta, trabaja en el tema. muy recomendable

By Akshay S

Mar 8, 2020

The course prepared was top class! Especially the week 6 was awesome. I think no other course has covered the content given in week 6.

By Ahmed G

Dec 8, 2019

this is amazing course its just the right lenght and alot of instructors so you really cant get bored and interesting information too.

By Vazgen S

Jul 14, 2019

I really enjoyed the course, the instructors were all amazing, the journey was amazing, I really had fun doing this and learned a lot.

By Ian I

Jun 11, 2018

The information is very good; while, not to technical yet still a great intro for a person who may have little to no experience in IT.

By Pablo R H

Apr 26, 2018

Very fun and interesting course. I definitely recommend this course for anybody who wants to become a power user on Windows and Linux.

By Hector S R

Mar 12, 2018

Great information and it is really easy to understand and follow up.

I enjoyed every lesson, even though I had some experience doing it

By Alexander S

Mar 11, 2018

Definitely covers the fundamentals, anyone who has interest in the parts of information technology listed here can find their calling.

By Deleted A

Mar 3, 2018

The skills I learned from Course 1 are very valuable to know and I am glad for the opportunity to learn what this course has to offer.

By León C

Feb 9, 2018

Excellent course for someone who has never been into the IT field, great content and simple to understand and learn, very recommended!

By Henrique B d A

Apr 11, 2025

Experiência única!! Estou empolgado para novas oportunidades de aprendizado após a conclusão do curso Fundamentos do suporte técnico.

By Angel “ A

Oct 12, 2024

So far everything is very clear and communicated well. The questions in the quiz are on point to what is being taught in the lessons.

By Carlos E

Dec 23, 2023

Very interactive and fun! Provides useful and practical information that you can use in your IT career and your regular life as well.

By Celeste D

Oct 7, 2023

This course was extremely helpful and I look forward to learning more once employed so I can afford the courses toward certification.

By Ryan M

Sep 12, 2023

Lots of good information. Instructors were very enthusiastic about each lesson and definitely made learning each topic more exciting.

By Radwan N

Dec 1, 2022

5 stars! Highly recommend this course for anyone that's starting out or already working in the IT industry. This is how you level up.

By Carlos C

Sep 14, 2022

Very good course to build your foundation on IT skills. Touches on just about every topic you will need to decide if IT is for you.

By Anh N

Aug 20, 2022

I just wish there are more pop-up questions during the videos to keep me engage. Other than that, I love the materials and the quizes

By Rebecca H

Aug 15, 2022

The intructors and presenters were excellent. They presented information in manageable chunks that also allowed for better retention.

By tonny o

Aug 7, 2022

The issue of verifying my face is tiresome and this should be reviewed I have waite for one one but nothing shows kindly look on that

By KORIR G

Jul 23, 2022

It's awesome. I'm growing, with no previous training in IT. I'm getting better, for skills and knowledge. Thanks to the Google Team.