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    Back to Technical Support Fundamentals

    Learner Reviews & Feedback for Technical Support Fundamentals by Google

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    4.8
    stars
    160,584 ratings

    About the Course

    In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information
    Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety
    of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able
    to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer
    ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are crea...
    ...

    Top reviews

    KH

    Apr 30, 2022

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    I think it was a good start at the fundamentals course. For me being out of school so long and technology has come a long way since I graduated high school. So this course helped me start from scrach.

    GS

    May 4, 2020

    Filled StarFilled StarFilled StarFilled StarFilled Star

    Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

    Filter by:

    5851 - 5875 of 10,000 Reviews for Technical Support Fundamentals

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    By Grant B

    •

    Jul 14, 2022

    The Content was easy to understand. the Facilitators were very knowledgable and were able to scale down that knowledge for beginners.

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    By Sierra G

    •

    Jun 22, 2022

    Informative and a great place for a beginner to get started with only the most basic understanding of computers going into the course

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    By Abd E K

    •

    May 13, 2022

    I really like the content of this course and I have learned a lot , I'm so excited to start the second course of this specialization.

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    By Kevin M

    •

    Apr 7, 2022

    Sufficiently taught me enough to get my feet wet in the role of Tech Support. Many thanks. Go on spreading the much needed knowledge!

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    By Sameed M

    •

    Mar 29, 2022

    I'm very happy to complete this course. Specially thanks to "Kevin Limehouse, Devan Sri-Tharan, Cindy Quach" to share your knowledge.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Fernando P

    •

    Feb 28, 2022

    The material was presented in way that was easy to digest. It kept me engaged. The instructors were very thorough and knowledgeable

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Meshack M A

    •

    Jan 1, 2022

    Made in a way thats easy to understand and the many well illustrated practicals makes it suitable to everyone's understanding. Thanks

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    By Laney B

    •

    Dec 11, 2021

    It was good but the transcripts have a lot of typos and the supplemental reading seems just hastily put together more often than not.

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    By susanne d

    •

    Oct 16, 2021

    It was super. The teachers explain everything very understandable and they get you very excited for working and learning in the field

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Felipe A Q

    •

    Sep 22, 2021

    Thanks to this course i know have a little more knowledge of how computers work and the skills needed to be an IT support specialist.

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    By Carlos L

    •

    Aug 5, 2021

    Uma tempestade de conhecimento repassado de uma forma tão simples e direta, que torna suave e prazeroso de apreender.. já quero mais.

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    By Terrance D W

    •

    Jul 1, 2021

    Was excited the whole time with all the information given and all of the instructors did a great job explaining everything in detail.

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    By Dominique H

    •

    Jun 13, 2021

    It was fun and i enjoyed it great for people who dont know IT, but i suggest more information for the comptia A+ but a great starter

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    By Andrew C

    •

    May 16, 2021

    great starter course! but it's only the beginning. Only downside is I wish there was clearer guidance as to what course to take next.

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    By Karim A

    •

    Apr 21, 2021

    Excellent intro for the deeper details in the upcoming courses, I really learn a lot of concepts the empower my knowledge in IT field

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    By M K

    •

    Apr 3, 2021

    I like the way the course in broken down into short, manageable components that are easy to take in and digest and absorb. Great Job!

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    By Natalia F

    •

    Mar 21, 2021

    This course showed new horizons of working in IT support. I know the direction and that I have to strengthen in my knowledge! Thanks!

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Da C

    •

    Mar 16, 2021

    I’m so happy how I was efficient in the first course that I can’t wait to start the next course to learn more .

    Thank you Coursera .

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    By Naem M

    •

    Feb 8, 2021

    A word of possibilities. This has been a great foundational & inspirational course. I learned so much . Thank you Coursera & Google.

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    By André L d A

    •

    Jan 28, 2021

    Great course. Nice pace for a beginner like me. Wish that everyone gets to acess this level of quality content. Definitely recommend.

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    By Daniel H

    •

    Jan 20, 2021

    Intuitive user friendly learning, simplifying content to complete beginner level and naturally progressing the difficulty. Very good.

    Filled StarFilled StarFilled StarFilled StarFilled Star

    By Bisi A

    •

    Jan 11, 2021

    Taking this course was a lot of fun and I really enjoyed learning new things about computer networking, troubleshooting and assembly.

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    By Samah M

    •

    Dec 15, 2020

    I like it because it is not hard. I learn alto of things. if you want to do this course just Keep going don't give up. Thanks google

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    By Mia B

    •

    Dec 7, 2020

    I really enjoyed this course and learned so much. I like the way the information is presented by video as well as text to read along.

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    By Franklyn E G

    •

    Dec 4, 2020

    Muy buen curso, te pone en el camino correcto para soporte fundamental en tecnologia. Me gusto mucho y los profesores son muy buenos!

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