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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera Project Network

4.4
stars
6,435 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

FS

May 15, 2022

It was great learning. The course is well structured and the instructor is very clear and knowledgeable about the concepts. Thank you, for providing me with such a great learning opportunity.

GK

Feb 6, 2024

This is very much excellent website to develop our thought in right direction and very benefical towards career by giving great knowledge with certification cources. THANKYOU Coursera!

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26 - 50 of 1,057 Reviews for Business Analysis & Process Management

By Horváth B

Aug 19, 2022

This was really disappointing. You'll learn nothing here. It's just a really really simple tutorial. The audio is terrible, and there's no reason to use this shared desktop...

By Ritesh G

Feb 21, 2022

Poor course content & weak explantion.Not recommended

By Lei Y

Jan 5, 2023

Very poor material, not worth spending time.

By Moh. S A A A

Jun 28, 2022

I think this is a very useful course as it is a guided project for beginners and professionals who run small businesses or work in the fields of business analysis and business process management. I gained some prior knowledge to analyze the company from a process perspective and further developed the skills needed to find solutions to business problems.

By Syed A A

May 31, 2021

Just completed Business Analysis and Process Management Course from CourseraOpens in a new tab. The best thing about the platform was the guided project which played an important role in putting the theoretical knowledge to practical use, apart from the quality content. A big thumbs up to the instructor Mahi IsmailOpens in a new tab

By Julio C S G

Jun 26, 2022

Conceptos basicos claros acerca del analisis de negocios y gestion de procesos

By george g

Jun 4, 2022

Thanks very much it was really helpfull couress i have learn alot thanks

By Muteb A

Jun 15, 2022

Good course that have smooth learn when you following process.

By salvador j

Jun 3, 2022

Awesome Course!

By JAYEOLA S F

Jun 27, 2022

Satisfactory

By Mohammad K

May 30, 2022

Excellent!

By Aamir Y

Sep 3, 2022

Great

By Lonna R

Jul 11, 2023

I found this course to be helpful in demonstrating different process flow diagrams. However, the view provided on the video was at some points hard to see. Some diagrams were too small and the video settings did not allow for full screen view.

By Krisselle R

Feb 4, 2023

I wish there had been a lot more concepts, or going over the ones mentioned. Also the random video questions were missing, glossary at the end of a "chapter" always helps. Overall I has content with course

By Dhruvika

Jun 3, 2022

content wise it was pretty rich, there was audio issues though

By jaweria a

Jun 21, 2022

The course is fabulous please add some other content in it

By Roberto R P

Jun 25, 2022

I liked so much

By Deleted A

Jun 27, 2022

Excellent !!!

By diana p

Mar 6, 2023

she speaks really fast. it's difficult to understand her

By GABRIEL H S

Jun 1, 2021

basic

By Natella M

Sep 23, 2024

This is the worst course I have seen on Coursera so far. So many issues: 1. Instructions are not clear. The trainer starts with one case and then suddenly jumps to another without explanation. The information she provided for the second case - is just one sentence, which isn't enough to fill the questionnaire that was provided. Are we supposed to just make up the information? 2. Why was there a remote computer in the lab is not known to anyone. You can't actually use it. All it does is shows the same document all along the course, so what's the point? 3. The end result to-be process doesn't seem to fit the case. Why would you add an assessment and several rounds of interviews to hire yoga teachers? Doesn't make any sense. Since when do yoga teachers pass the exams to get the job? The process might be suitable for office employees but seems irrelevant for the yoga studio. 4. The entire course is poorly structured, terribly put together, and horrifically delivered with monotonous voice and several audio glitches and background sounds. 5. The course's title is not aligned with its content. The better title would be - How to use Lucidchart, but it definitely doesn't teach anything about business processes or BPM. It was a complete waste of time. 6. The quiz tests you on information that was not provided or clearly stated in the course.

By PI

Apr 30, 2023

Pre-kindergarten level staff. This guided project has nothing to do with business process or business analysis. It is a guide how to do a flowchart with lucidcharts. I have run an experiment and asked my hamster to do a flowchart before seeing this content. He or it figured it out and produced one on his own in 3 min. Then I asked him to watch this guided project and see if there is any improvement on his knowledge. I don't know what happened, all I know there was a note left on his or its little desk and he or it is now gone. The note read: "If I figure out how to give him or it back odd 15min of his or its short hamster life back, he or it would consider to take me back. So now I am going to contact Rudy Giuliani to thrash out legal strategy to sue Coursera for irreparable emotional damage incurred, loss of my life-time partner and diminution in my social life.

By Shan

Mar 4, 2022

This half arsed course is a waste of time. Background noise, disorganized, instructor is all over the place and there are errors beign corrected by a small pop up tab. If this had been my first course her I would not be coming back to this platform. I would have been better off just taking the Lucidchart tutorial which is more structured and makes sense.

By Muhammad N K

Oct 13, 2024

This does not cover the core concepts of business analysis and process management. Even the flow chart designing exercise is basic and does not cover all the useful diagrams used in business analysis.

By Taiwo O

Aug 16, 2023

My name is not on the certificate