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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera Project Network

4.4
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6,435 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

FS

May 15, 2022

It was great learning. The course is well structured and the instructor is very clear and knowledgeable about the concepts. Thank you, for providing me with such a great learning opportunity.

NF

Apr 15, 2023

this guide help me more to understand the basic of business analysis & process management I'm so glad to achieve the first step in this program thanks to my lecture all the best

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51 - 75 of 1,057 Reviews for Business Analysis & Process Management

By Aabid A S

May 13, 2024

Mahi’s Styling Business OVERVIEW My business is an online boutique concept store that offers home styling services and home décor items including Tiles, PVC, Faucets, Glassware and Home accessories. It is specialized in providing finishing, furnishing and styling interior needs to each client. THE MAIN CONSUMER PROFILE TO BE TARGETED Basic age range 25-60 Medium/high income Well-educated She loves her space whether it’s her home/store/work area She has an eye for detail and seeks perfection & appreciates change Consumer classification: A (stay at home) mom with an eye for detail that likes to move things around and spice things up in her home every once in a while à loyalty cards, newsletters, updates new products and discounts 30+ years old. newly weds finishing stage àneed a one stop shop Young female home enthusiast looking for trendy accessories to impress every guest in her new home. artsy human work always seeking different! STRATEGIC GOAL/VISION to become the biggest online boutique store in the region that provides the finishing, furnishing and styling interior needs in a unique way with a high focus on personality and style STATUS OF THE BUSINESS The business is a startup that is currently going through the market research & branding phase COMPETITION My business may be considered a pioneer in the local market having insignificant direct competitors. However, indirect competition is vast and presents a big challenge to the business as it includes interior designers, home-ware stores and big home-ware retailers like X,Y and Z. BUSINESS NEEDS Reliable & affordable software provider Marketing needs (freelance marketeer, social media coverage…) An expanded list of home-ware suppliers UI/UX designer … STYLING SERVICE BUSINESS PROCESS STEPS The potential client is asked to fill in a request on the website and a questionnaire to identify his/her specific needs Then this questionnaire is assessed by the stylists This step depends on the clent’s decision of which package of the three offered (silver, bronze and gold) he/she’s interested in If it’s the silver package, the styling team starts working on delivering mood boards, items list and 2D designs for the designated living space. If it is the bronze package, the stylists do the same in addition to scheduling a virtual styling session with the client to provide the help needed. If the golden package was chosen by the client, the added feature would be scheduling a physical visit to the client’s space and providing a face-to-face session there. After the service gets delivered, there exists a follow up with the client to ensure their satisfaction.

By Nabanita B

Nov 20, 2024

Business Analysis and Process Management: A Powerful Combination I recently had the opportunity to explore the world of business analysis and process management, and I must say, it's a game-changer! By combining these two disciplines, organizations can unlock unprecedented efficiency, productivity, and innovation. Business Analysis: The Foundation Business analysis provides a solid foundation for understanding an organization's needs, goals, and challenges. It equips analysts with the tools and techniques to identify business problems, opportunities, and solutions. With business analysis, organizations can: - Clarify business requirements - Identify stakeholders and their needs - Develop effective solutions - Improve communication and collaboration Process Management: The Engine Process management is the engine that drives business success. It enables organizations to design, implement, and optimize processes that deliver value to customers and stakeholders. With process management, organizations can: - Streamline processes and reduce waste - Improve efficiency and productivity - Enhance customer satisfaction - Increase agility and adaptability The Synergy: Business Analysis + Process Management When combined, business analysis and process management create a powerful synergy that drives business excellence. By analyzing business needs and designing effective processes, organizations can: - Achieve strategic objectives - Drive innovation and growth - Improve quality and compliance - Enhance customer experience In Conclusion Business analysis and process management are essential disciplines that complement each other perfectly. By embracing both, organizations can unlock their full potential and achieve sustainable success. If you're looking to improve your organization's performance, I highly recommend exploring these disciplines and harnessing their power!

By Deepak Y

Dec 31, 2024

Google Digital Garage ka Business Analysis & Process Management course ek insightful aur beginner-friendly program hai. Yeh course un logon ke liye perfect hai jo business operations aur process improvement ke concepts seekhna chahte hain. Key Highlights: 1. Content Quality: Course ki content well-structured aur easily understandable hai. Topics jaise process mapping, key performance indicators (KPIs), aur process improvement methodologies ka simple aur clear explanation diya gaya hai. 2. Practical Examples: Real-world scenarios aur examples ko use karke concepts samjhaye gaye hain, jo theoretical aur practical knowledge ke beech ka gap bridge karte hain. 3. Self-Paced Learning: Course self-paced hai, jo working professionals aur students ke liye ek bada plus point hai. 4. Certification: Completion ke baad ek recognized certificate milta hai jo resume mein value add karta hai. Pros: Free aur easily accessible. Beginner ke liye perfect start. Industry-relevant skills cover karta hai. Cons: Advanced learners ke liye thoda basic ho sakta hai. Interactivity aur practical projects ka thoda kami hai. Overall Rating: 🌟🌟🌟🌟 (4/5 Stars) Yeh course unke liye ideal hai jo business analysis aur process management ka foundation build karna chahte hain. Advanced learners ko aur detailed certifications explore karne chahiye.

By NITEESH C

May 6, 2024

Coursera has been an incredible platform for my learning journey. The wide range of courses offered, coupled with the flexibility of learning at my own pace, has been invaluable. The quality of instruction and resources provided by Coursera's partner institutions is top-notch, ensuring a rich and engaging learning experience. The interactive nature of the courses, including quizzes, assignments, and peer discussions, has greatly enhanced my understanding and retention of the material. Additionally, the ability to earn certificates upon completion has not only boosted my resume but also validated my newfound skills. Overall, I highly recommend Coursera to anyone looking to expand their knowledge and skills in a convenient and accessible manner. A Big thank to team for providing free and valuable knowledge for learning with free providing certificates.

By PRIYANKA R

Feb 25, 2025

I recently finished the Coursera course on business analysis and process management, and it was a great educational experience. A strong foundation in business analysis principles, process improvement techniques, and industry best practices are all covered in this well-structured course. The teachers did an excellent job of breaking down difficult ideas into understandable and interesting ways. The learning was reinforced by real-world case studies and hands-on activities, which made it simpler to use the information in work-related situations. The emphasis on process modeling methodologies and the application of industry-relevant tools like BPMN were very noteworthy to me. Highly recommend it to anyone looking to enhance their knowledge of business analysis and process management!

By HARSHA P

Jun 16, 2021

Hello people, I am Harshu Pathe.I am resident of Nagpur,Maharshtra.I completed my graduation in BBA-FINANCE AND HUMAN RESOURCE in the year 2019 with 7.48 CGPA from City premier college, Nagpur.I am experienced individual with strong interpersonal skills,positive attitude and team work abilitites. To persue employment in a company with such requirements, to apply exceptional public relations skills, and great communication skills to achieve and improve on customer satisfaction. I wanted to gain more knowledge about these subject and these course has helped me a lot to know more about it . and the course material is just on point.

By Abdul g P

Sep 27, 2024

Completing this course and assessment has significantly enhanced my understanding of business analysis concepts and tools. I now feel more confident in my ability to analyze business problems, create effective process flowcharts, and apply these skills in real-world scenarios. I’m excited to leverage this knowledge in my future roles and contribute to driving business improvements.

By Kuzovkin D D

Sep 16, 2022

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By Awanaia A A

Aug 18, 2024

Thank you, Coursera, for providing such a valuable platform. The courses offered have significantly enhanced my knowledge and skills. With a wide range of high-quality content and expert instructors, Coursera has been instrumental in my professional and personal growth. I deeply appreciate your commitment to delivering accessible and top-notch education.

By Сүйіндік Н

Feb 10, 2025

I have had an excellent experience using Coursera! The platform offers a vast array of high-quality courses from top universities and institutions, making it easy to learn at my own pace. The courses are well-structured, engaging, and provide valuable real-world knowledge. I especially appreciate the flexibility to learn whenever it suits me.

By 2245 V

Mar 3, 2025

I really appreciated the interactive and hands-on approach of this guided project. The use of real-world business scenarios made the learning experience more practical. It would be great if future projects included more case studies or real-life business examples to enhance understanding further. Overall, it was a valuable experienc

By Rohit S

Dec 19, 2024

If you're feeling overwhelmed with the courses you're currently taking, take a deep breath and start by assessing your workload, prioritizing tasks, and reaching out for help if needed; consider talking to your instructors, classmates, or a tutor to manage your time effectively and understand the material better.

By Jazmin Q C

Jun 25, 2021

If you don't have previous knowledge on the subject, this is a great basic course for you to start with. You will learn theoretical concepts, develop a project using an interactive platform and finish with a short exam that is based on the content of the videos and the case study that you worked on.

By Theophy A

May 19, 2024

Prior no knowledge started this course, now i have basic knowledge how BA roles. Instructor explained and guided in real life project. I would recommend this course those who wants to start a career or need to know basic knowledge of Business Analysis & Process Management.

By Tuyền P

Jan 9, 2022

I learned problem-solving skills and improved it by finding the root causes behind. Above all, I realized that in order to improve something we need to understand its process, preferably through a process diagram. Thanks for the course!

By Priyanshu P

Jul 24, 2024

I was not known about the scores Patia it was helpful for me to get the knowledge of how the business processes does take place in the various companies and how the decisions are made this course made me really very helpful to me.

By Regine E D R

Jun 19, 2021

Thank you Coursera for this opportunity to develop my business analysis skills. Having a guided instructor and user-friendly tools help me complete the tasks well. Hope to have another free online course related to my work.

By Einar K

Mar 28, 2022

An excellent interactive course, after which I received knowledge and ready-made documents with diagrams. This will help me in my future work. Thanks to all the creators and teacher Mahi Ismail! Good luck to you!

By Veronica

Sep 13, 2023

The Business Managementonline course is a top-notch resource for anyone interested in business management. Here's a brief overview:

Overall, a highly recommended course for both beginners and professionals.

By Faraz S

May 15, 2022

It was great learning. The course is well structured and the instructor is very clear and knowledgeable about the concepts. Thank you, for providing me with such a great learning opportunity.

By Gurpreet K

Feb 6, 2024

This is very much excellent website to develop our thought in right direction and very benefical towards career by giving great knowledge with certification cources. THANKYOU Coursera!

By Mohammedali J

Aug 27, 2024

This course is short and precise. The instructor explains well on how to build a flowchart on Lucidchart while explaining the importance of it in a business model to be successful.

By NERVALE F

Apr 15, 2023

this guide help me more to understand the basic of business analysis & process management I'm so glad to achieve the first step in this program thanks to my lecture all the best

By Nefftaly S A E

Apr 2, 2025

The explanations are very concrete, which helps a lot to understand and makes things easier. I had to translate them into my language, but regardless, they were very good.

By elizabeth j t

Mar 31, 2025

This course taught me a lot abour work flow and problem analysis and how to create and analyze flowchart. Thank you very much for creating a course like this. God bless.