Google
Google IT Support Professional Certificate
Google

Google IT Support Professional Certificate

The launchpad to a career in IT. This program is designed to take beginner learners to job readiness in about three-to-six months.

Google Career Certificates
Nick Eskelinen
Phelan Vendeville

Instructors: Google Career Certificates

Top Instructor

1,790,531 already enrolled

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
4.8

(185,152 reviews)

Beginner level
No prior experience required
Flexible schedule
4 months, 10 hours a week
Learn at your own pace
Build toward a degree
Earn a career credential that demonstrates your expertise
4.8

(185,152 reviews)

Beginner level
No prior experience required
Flexible schedule
4 months, 10 hours a week
Learn at your own pace
Build toward a degree

Details to know

Shareable certificate

Add to your LinkedIn profile

Taught in English

See how employees at top companies are mastering in-demand skills

 logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Professional Certificate - 5 course series

What you'll learn

Skills you'll gain

Category: Network Security
Category: Wireless Security
Category: Cryptography
Category: Cybersecurity

What you'll learn

Skills you'll gain

Category: Command-Line Interface
Category: Linux
Category: Linux File Systems
Category: Powershell

What you'll learn

Skills you'll gain

Category: Linux
Category: Troubleshooting
Category: Binary Code
Category: Communication
Category: Customer Support

What you'll learn

Skills you'll gain

Category: Critical Thinking
Category: Network Security
Category: Network Model
Category: Ipv4
Category: Computer Architecture
Category: Domain Name System (DNS)
Category: Troubleshooting
Category: Problem Solving
Category: Accounting
Category: Computer Networking
Category: Cloud Computing
Category: Network Architecture

What you'll learn

  • Boost your IT support skills with AI
  • Leverage AI for faster troubleshooting
  • Communicate technical concepts with AI
  • Automate routine IT tasks with AI
  • Simplify IT documentation using AI
  • Use AI to identify IT security risks

Skills you'll gain

Category: Backup
Category: Lightweight Directory Access Protocol (LDAP)
Category: Directory Service

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Build toward a degree

When you complete this Professional Certificate, you may be able to have your learning recognized for credit if you are admitted and enroll in one of the following online degree programs.¹

 

Instructors

Nick Eskelinen
Google
1 Course15,896 learners
Phelan Vendeville
Google
1 Course15,896 learners

Offered by

Google

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Frequently asked questions

¹ Median salary and job opening data are sourced from Lightcast™ Job Postings Report. Content Creator, Machine Learning Engineer and Salesforce Development Representative (1/1/2024 - 12/31/2024) All other job roles (5/1/2024 - 5/1/2025) ² Positive career outcome (e.g., new job, promotion, or raise) within six months of completion. Based on program graduate survey, United States 2022.