IBM
Information Technology (IT) and Cloud Fundamentals Specialization
IBM

Information Technology (IT) and Cloud Fundamentals Specialization

Kickstart a new IT and Cloud Career. Master hardware, operating systems, programming, database, networking, storage, cybersecurity, and Cloud computing essentials.

IBM Skills Network Team
Rav Ahuja
Heather Vaughan

Instructors: IBM Skills Network Team +3 more

14,639 already enrolled

Included with Coursera Plus

Get in-depth knowledge of a subject
4.8

(601 reviews)

Beginner level

Recommended experience

2 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
4.8

(601 reviews)

Beginner level

Recommended experience

2 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Operating systems history, installation, configuration, and hardware connectors and peripheral identification and troubleshooting techniques.

  • Software management, cloud computing characteristics, benefits and trends, web browser essentials, software development basics, and database basics.

  • Commonly used storage and network types, common security risks, and secure browsing practices.

  • Application of technical and troubleshooting skills for an IT customer support role.

Skills you'll gain

  • Category: Computer Hardware
  • Category: Cyber Attacks
  • Category: Cloud Computing
  • Category: Cybersecurity
  • Category: Hardware Troubleshooting
  • Category: Wireless Networks
  • Category: Network Administration
  • Category: Cloud Infrastructure
  • Category: Cloud Computing Architecture
  • Category: Software Development Life Cycle
  • Category: Data Storage
  • Category: Microsoft Windows

Details to know

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Taught in English

Advance your subject-matter expertise

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from IBM

Specialization - 6 course series

What you'll learn

  • Demonstrate an understanding of operating system fundamentals.

  • Recognize desktop and laptop hardware components and devices.

  • Identify and describe internal desktop and laptop computer components, interfaces, and peripherals.

  • Explain basic workstation setup, locate operating system settings, and identify good troubleshooting practices.

Skills you'll gain

Category: Computer Hardware
Category: Operating Systems
Category: Microsoft Windows
Category: Peripheral Devices
Category: Hardware Troubleshooting
Category: System Configuration
Category: Display Devices
Category: Data Storage
Category: USB
Category: Technical Support
Category: Software Installation
Category: Linux
Category: Hardware Architecture
Category: Mac OS
Category: Disaster Recovery
Category: Desktop Support
Category: Computer Systems
Category: Computer Displays
Category: Networking Hardware
Category: File Systems

What you'll learn

  • Classify, install, configure, and manage software including mobile platforms.

  • Discuss cloud computing and web browser concepts.

  • Explain software development models, techniques, and concepts.

  • Describe fundamental database management concepts.

Skills you'll gain

Category: Database Management
Category: Cloud Computing
Category: Computer Programming
Category: Software Development Life Cycle
Category: Databases
Category: Computing Platforms
Category: Software Versioning
Category: Software Development
Category: Application Development
Category: Data Structures
Category: Software Installation
Category: Browser Compatibility
Category: Information Technology

What you'll learn

  • Define cloud computing and explain essential characteristics, history, the business case for cloud, and the emerging technologies enabled by cloud

  • Describe the cloud service models- IaaS, PaaS, SaaS, and cloud deployment models- Public, Private, Hybrid; explain cloud infrastructure components

  • Explain emerging Cloud related trends including HybridMulticloud, Microservices, Serverless, Cloud Native, DevOps, and Application Modernization

  • List and describe services of popular cloud platforms including AWS, Microsoft Azure, Google Cloud, IBM Cloud, Alibaba Cloud, and others

Skills you'll gain

Category: Cloud Services
Category: Virtualization
Category: Cloud Computing
Category: Identity and Access Management
Category: Cloud Security
Category: Cloud-Native Computing
Category: DevOps
Category: Cloud Computing Architecture
Category: Microservices
Category: Serverless Computing
Category: Cloud Storage
Category: Cloud Infrastructure
Category: Hybrid Cloud Computing
Category: Virtual Machines
Category: Public Cloud
Category: Application Deployment

What you'll learn

  • Identify wired and wireless network types, explain physical and logical topology, differentiate network cable types and what each is used for.

  • List common network devices. Discover what packets are and how IP addresses work, and explain what protocols are and why models are necessary.

  • Determine how to set up and encrypt networks and mobile devices. Diagnose connectivity issues and utilize the command prompt and Windows Settings.

  • List network drive types, explain RAM, ROM, and RAID, and troubleshoot storage issues. Explain STaaS, and define file, block, and object storage.

Skills you'll gain

Category: Wireless Networks
Category: General Networking
Category: Network Protocols
Category: Data Storage Technologies
Category: Data Storage
Category: Network Troubleshooting
Category: Local Area Networks
Category: Network Security
Category: Information Technology
Category: System Support
Category: Hardware Troubleshooting
Category: Networking Hardware
Category: Servers
Category: Cloud Storage
Category: Data Store
Category: Network Architecture
Category: Network Administration
Category: System Configuration
Category: Command-Line Interface
Category: Computer Networking

What you'll learn

  • Recognize the importance of data security, maintaining data integrity, and confidentiality

  • Demonstrate the installation of software updates and patches

  • Identify preferred practices for authentication, encryption, and device security

  • Discuss types of security threats, breaches, malware, social engineering, and other attack vectors

Skills you'll gain

Category: Cybersecurity
Category: Multi-Factor Authentication
Category: Malware Protection
Category: Data Security
Category: Encryption
Category: Cyber Attacks
Category: Cryptography
Category: Vulnerability Assessments
Category: Data Integrity
Category: Threat Detection
Category: Hardening
Category: Network Security
Category: Authorization (Computing)
Category: Application Security
Category: Authentications
Category: Windows Servers
Category: Security Controls
Category: Computer Security Awareness Training
Category: Technical Support

What you'll learn

  • Practice and check your readiness for the CompTIA Tech+ Certification exam that tests your proficiency in IT fundamentals

  • Describe the components of an OS, identify programming language categories, define programming & database concepts, and the interface methods used 

  • Identify best security practices, including confidentiality, integrity, and availability concerns of secure devices, and describe IT concepts

Skills you'll gain

Category: Database Management
Category: Computer Systems
Category: General Networking
Category: Wireless Networks
Category: Programming Principles

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructors

IBM Skills Network Team
IBM Skills Network Team
IBM
82 Courses1,408,143 learners
Rav Ahuja
Rav Ahuja
IBM
57 Courses4,017,237 learners
Heather Vaughan
Heather Vaughan
IBM
1 Course27,765 learners

Offered by

IBM

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