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    • Sales

    Sales Courses Online

    Learn sales techniques for successful selling. Understand sales processes, customer relationship management, and negotiation strategies.

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    Explore the Sales Course Catalog

    • V

      Voxy

      Low Intermediate English: Shopping & Customer Service

      Skills you'll gain: Customer Complaint Resolution, Telephone Skills, Customer Service, Customer Inquiries, Product Knowledge, Writing, Business Writing, Verbal Communication Skills, Vocabulary, Grammar, Language Learning, Interpersonal Communications, Business Correspondence, Communication

      4.6
      Rating, 4.6 out of 5 stars
      ·
      18 reviews

      Mixed · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Facebook Shop in Commerce Manager

      Skills you'll gain: Facebook, Product Assortment, Account Management, E-Commerce, Social Media Marketing, Social Media, Payment Processing

      3.9
      Rating, 3.9 out of 5 stars
      ·
      18 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Data Visualization with OpenAI API: Generate code with GenAI

      Skills you'll gain: Generative AI, Data Visualization Software, OpenAI, Visualization (Computer Graphics), Data Storytelling, Data Analysis Software, Pandas (Python Package), Application Programming Interface (API), Python Programming, Data Manipulation, Natural Language Processing

      4.4
      Rating, 4.4 out of 5 stars
      ·
      9 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • U

      Universidad de Palermo

      Digital Disruption

      Skills you'll gain: Business Strategy, Innovation, Business, Digital Transformation, Technology Strategies, Business Transformation, Business Modeling, Emerging Technologies, Organizational Change, Customer Relationship Management

      4.7
      Rating, 4.7 out of 5 stars
      ·
      20 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Create a Target Market Presentation using Canva

      Skills you'll gain: Canva (Software), Presentations, Marketing Design, Sales Presentations, Target Market, Marketing Collateral, Design, Graphic and Visual Design

      4.5
      Rating, 4.5 out of 5 stars
      ·
      24 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      B

      Berklee

      Building Your Career as a Professional Singer

      Skills you'll gain: Leadership, Leadership and Management, Initiative and Leadership, Booking (Sales), Professional Networking, Professional Development, Entrepreneurship, Performance Reporting, Performance Analysis, Business Management, Planning, New Business Development, Scheduling, Goal Setting, Communication

      4.4
      Rating, 4.4 out of 5 stars
      ·
      11 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      Create your e-commerce store with Ecwid

      Skills you'll gain: Customer Communications Management, Content Management Systems, Payment Processing, E-Commerce, Web Content, Order Management, Product Management, Shipping and Receiving, System Configuration, Tax

      5
      Rating, 5 out of 5 stars
      ·
      11 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • S

      Scrimba

      Build Websites with Figma, HTML, and CSS

      Skills you'll gain: HTML and CSS, Figma (Design Software), Front-End Web Development, Responsive Web Design, Web Design and Development, Mockups, User Interface (UI) Design, Web Content Accessibility Guidelines, Prototyping, Usability, Javascript

      4.4
      Rating, 4.4 out of 5 stars
      ·
      8 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      C

      Coursera Project Network

      How to Analyze Tweet Engagement with Twitter Analytics

      Skills you'll gain: Social Media Management, Social Media Marketing, Social Media, Key Performance Indicators (KPIs), Brand Awareness, Marketing Analytics, Customer Engagement, Advertising Campaigns, Advertising, Performance Analysis, Analysis, Performance Measurement

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      U

      University of California, Santa Cruz

      GetVirtual: How to Launch Your Online Business

      Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Social Media, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Business Modeling, Web Content, Branding, Customer Relationship Management

      3.9
      Rating, 3.9 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Organize an event with Canva

      Skills you'll gain: Event Planning, Canva (Software), Event Management, Digital Content, Content Creation, Graphic Design, Social Media, Marketing Collateral, Product Design, Social Media Marketing

      Beginner · Guided Project · Less Than 2 Hours

    • L

      Liberty Mutual Insurance

      Insurance Product Knowledge

      Skills you'll gain: Workers Compensation, Insurance Policies, Insurance, Product Knowledge, Underwriting, Specialized Sales, Company, Product, and Service Knowledge, Cyber Risk, Business Risk Management, Asset Protection, Risk Management

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular sales courses

    • Low Intermediate English: Shopping & Customer Service: Voxy
    • Create a Facebook Shop in Commerce Manager: Coursera Project Network
    • Data Visualization with OpenAI API: Generate code with GenAI: Coursera Project Network
    • Digital Disruption: Universidad de Palermo
    • Create a Target Market Presentation using Canva: Coursera Project Network
    • Building Your Career as a Professional Singer: Berklee
    • Create your e-commerce store with Ecwid: Coursera Project Network
    • Build Websites with Figma, HTML, and CSS: Scrimba
    • How to Analyze Tweet Engagement with Twitter Analytics: Coursera Project Network
    • GetVirtual: How to Launch Your Online Business: University of California, Santa Cruz

    Frequently Asked Questions about Sales

    Understanding your goal when learning sales, whether for career advancement or business growth, can sharpen your focus. Regular practice in sales techniques, including role-playing scenarios, is essential. Join sales communities like LinkedIn groups or forums for tips and networking. Work on real projects like developing sales pitches or analyzing customer data. Salesforce Sales Development Representative Professional Certificate offers training and insights to start your career as a tech SDR.‎

    Sales courses typically cover a comprehensive range of essential skills including:

    • Sales strategies and techniques
    • Negotiation skills
    • Customer relationship management (CRM) systems and their application
    • Understanding and analyzing sales performance metrics
    • Digital selling and social media tools
    • Lead generation and conversion tactics
    • B2B sales and account management
    • Communication and presentation skills‎

    No prior sales experience is necessary to begin with beginner sales courses. The program offerings are designed to accommodate learners at various levels:

    • Beginners can start with the basics of sales principles and simple sales techniques.
    • Intermediate learners can focus on developing complex negotiation skills and managing customer relationships.
    • Advanced professionals can refine their strategic sales planning and leadership in sales management.‎

    Sales courses on Coursera offer a variety of credential options:

    • Professional certificates that demonstrate sales techniques
    • Specialized course certificates in areas such as digital selling or sales operations
    • Partner certificates from leading organizations and schools
    • These credentials can enhance your professional profile and are useful for illustrating your sales expertise to potential employers.‎

    Skills in sales can open doors to a wide range of roles within various industries including:

    • Sales Representative
    • Sales Manager
    • Account Executive
    • Business Development Manager
    • Customer Success Manager
    • Professionals in these roles leverage their sales skills to drive business growth, build lasting customer relationships, and achieve sales targets.‎

    Yes, Coursera offers a variety of free courses across many topics, including sales. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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