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    • Sales

    Sales Courses Online

    Learn sales techniques for successful selling. Understand sales processes, customer relationship management, and negotiation strategies.

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    Explore the Sales Course Catalog

    • D

      Dell

      Dell Technologies Technical Customer Support Specialist

      Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Computer Security Incident Management, Desktop Support, Incident Response, Professional Development, Continuous Improvement Process, Cybersecurity, Client Services, Performance Metric, Technical Support, Service Improvement, Computer Hardware, Cyber Attacks, Digital Transformation, Operating Systems, Software Installation, Lifelong Learning

      5
      Rating, 5 out of 5 stars
      ·
      18 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • C

      Coursera Project Network

      مبادئ التسويق على وسائل التواصل الاجتماعي

      Skills you'll gain: Social Media Marketing, Social Media, Social Media Strategy, Social Media Management, Instagram, Facebook, Brand Awareness, Marketing, Marketing Strategy and Techniques, Marketing Analytics, Brand Management, E-Commerce

      4.7
      Rating, 4.7 out of 5 stars
      ·
      22 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Créer une présentation d’entreprise sur Microsoft Powerpoint

      Skills you'll gain: Microsoft PowerPoint, Presentations, Sales Presentations, Target Audience, Company, Product, and Service Knowledge, Value Propositions, Business Writing, Team Building

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      G

      Goldman Sachs

      Fundamentos de Operações com o 10,000 Women da Goldman Sachs

      Skills you'll gain: Process Mapping, Business Operations, Operations Management, Process Analysis, Business Process, Operational Analysis, Operational Efficiency, Business Process Improvement, Customer Service, Growth Strategies, Technology Strategies, Business Strategy, Competitive Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      31 reviews

      Mixed · Course · 1 - 4 Weeks

    • A

      American Council on Exercise

      Intro to Personal Training: A Career Starter Course

      Skills you'll gain: Selling Techniques, Sales Strategy, Sales, Goal Setting, Customer Retention, Sales Prospecting, Consultative Selling, Customer Acquisition Management, Customer and Client Support, Motivational Interviewing, Kinesiology, Safety Assurance, Active Listening, Ethical Standards And Conduct, Coaching, Injury Prevention, Diversity Awareness, Anatomy, Health Assessment, Treatment Planning

      4.3
      Rating, 4.3 out of 5 stars
      ·
      14 reviews

      Beginner · Specialization · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      Le marketing dans un monde numérique

      Skills you'll gain: Digital Transformation, Digital Marketing, Marketing, Marketing Planning, Marketing Strategies, Consumer Behaviour, Customer Engagement, Business-To-Consumer, E-Commerce, Product Development, Product Promotion, Content Creation, Innovation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 4 Weeks

    • F

      Fundação Instituto de Administração

      Fundamentos de Negócios

      Skills you'll gain: Business Strategy, Business Management, Business, People Management, Corporate Finance, Organizational Structure, Financial Management, Organizational Strategy, Leadership and Management, Marketing, Go To Market Strategy, Branding, Decision Making

      4.9
      Rating, 4.9 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free
      Free
      U

      Universidad de Palermo

      Matemática para Negocios 

      Skills you'll gain: Business Mathematics, Profit and Loss (P&L) Management, Income Statement, Graphing, Financial Analysis, Business Metrics, Business Analysis, Accounting, Arithmetic, Algebra, Sales

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      U

      University of Illinois Urbana-Champaign

      Artificial Intelligence in Financial Planning

      Skills you'll gain: Artificial Intelligence, Relationship Building, FinTech, Financial Planning, Interpersonal Communications, Technology Strategies, Business Ethics, Generative AI, Compensation Management, Emerging Technologies, Automation

      Beginner · Course · 1 - 4 Weeks

    • E

      Emory University

      Driving Customer Equity with AI

      Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Customer Analysis, Customer Insights, MarTech, Marketing Strategies, Customer Engagement, Customer Relationship Management, Business Strategies, Predictive Modeling

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Presenta datos y gráficos con Canva

      Skills you'll gain: Presentations, Canva (Software), Sales Presentations, Data Visualization, Infographics, Graphical Tools, Design

      4.4
      Rating, 4.4 out of 5 stars
      ·
      21 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • P

      Pontificia Universidad Católica de Chile

      Atención inclusiva al público con discapacidad

      Skills you'll gain: Disabilities, Customer Service, Caregiving, Diversity and Inclusion, Diversity Awareness, Health Care Procedure and Regulation

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular sales courses

    • Dell Technologies Technical Customer Support Specialist: Dell
    • مبادئ التسويق على وسائل التواصل الاجتماعي: Coursera Project Network
    • Créer une présentation d’entreprise sur Microsoft Powerpoint: Coursera Project Network
    • Fundamentos de Operações com o 10,000 Women da Goldman Sachs: Goldman Sachs
    • Intro to Personal Training: A Career Starter Course: American Council on Exercise
    • Le marketing dans un monde numérique: University of Illinois Urbana-Champaign
    • Fundamentos de Negócios: Fundação Instituto de Administração
    • Matemática para Negocios : Universidad de Palermo
    • Artificial Intelligence in Financial Planning: University of Illinois Urbana-Champaign
    • Driving Customer Equity with AI: Emory University

    Frequently Asked Questions about Sales

    Understanding your goal when learning sales, whether for career advancement or business growth, can sharpen your focus. Regular practice in sales techniques, including role-playing scenarios, is essential. Join sales communities like LinkedIn groups or forums for tips and networking. Work on real projects like developing sales pitches or analyzing customer data. Salesforce Sales Development Representative Professional Certificate offers training and insights to start your career as a tech SDR.‎

    Sales courses typically cover a comprehensive range of essential skills including:

    • Sales strategies and techniques
    • Negotiation skills
    • Customer relationship management (CRM) systems and their application
    • Understanding and analyzing sales performance metrics
    • Digital selling and social media tools
    • Lead generation and conversion tactics
    • B2B sales and account management
    • Communication and presentation skills‎

    No prior sales experience is necessary to begin with beginner sales courses. The program offerings are designed to accommodate learners at various levels:

    • Beginners can start with the basics of sales principles and simple sales techniques.
    • Intermediate learners can focus on developing complex negotiation skills and managing customer relationships.
    • Advanced professionals can refine their strategic sales planning and leadership in sales management.‎

    Sales courses on Coursera offer a variety of credential options:

    • Professional certificates that demonstrate sales techniques
    • Specialized course certificates in areas such as digital selling or sales operations
    • Partner certificates from leading organizations and schools
    • These credentials can enhance your professional profile and are useful for illustrating your sales expertise to potential employers.‎

    Skills in sales can open doors to a wide range of roles within various industries including:

    • Sales Representative
    • Sales Manager
    • Account Executive
    • Business Development Manager
    • Customer Success Manager
    • Professionals in these roles leverage their sales skills to drive business growth, build lasting customer relationships, and achieve sales targets.‎

    Yes, Coursera offers a variety of free courses across many topics, including sales. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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