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    • Sales

    Sales Courses Online

    Learn sales techniques for successful selling. Understand sales processes, customer relationship management, and negotiation strategies.

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    Explore the Sales Course Catalog

    • Status: New
      New
      K

      KodeKloud

      AWS Cloud Practitioner (CLF-C02)

      Skills you'll gain: Amazon Web Services, Public Cloud, Cloud Computing, Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Cloud Platforms, Cloud Services, Cloud Infrastructure, Cloud Security, Amazon S3, Data Storage, Artificial Intelligence and Machine Learning (AI/ML), Scalability

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      GoHighLevel for Beginners: Voice AI Automated Appointments

      Skills you'll gain: Outbound Calls, Workflow Management, Business Process Automation, Customer Service, Customer Relationship Management (CRM) Software, Setting Appointments, Automation, Artificial Intelligence, Systems Integration, System Configuration

      Beginner · Guided Project · Less Than 2 Hours

    • C

      Coursera Project Network

      Customer Support digital transformation with HubSpot

      Skills you'll gain: HubSpot CRM, Customer Relationship Management (CRM) Software, Digital Transformation, Process Optimization, Business Technologies, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Process Improvement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      U

      University of Maryland, College Park

      Customer Value, Acquisition, and Retention

      Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Insights, Customer Relationship Management, Brand Loyalty, Customer Engagement, Marketing Analytics, Customer Analysis, Data-Driven Decision-Making, Marketing Strategies, Growth Strategies, Business Metrics, Consumer Behaviour, Business Modeling, Predictive Modeling

      Beginner · Course · 1 - 4 Weeks

    • P

      PwC India

      GST - Undertaking compliances

      Skills you'll gain: Tax Returns, Tax Compliance, Compliance Management, Tax, Regulatory Requirements, Reconciliation, Record Keeping, Tax Laws, E-Commerce

      Beginner · Course · 1 - 4 Weeks

    • A

      Alfaisal University | KLD

      مقاييس التسويق وربحية التسويق

      Skills you'll gain: Production Line, Marketing Effectiveness, Business Metrics, Performance Measurement, Profit and Loss (P&L) Management, Production Management, Marketing Strategies, Marketing Analytics, Marketing Management, Return On Investment, Key Performance Indicators (KPIs), Benchmarking

      4.4
      Rating, 4.4 out of 5 stars
      ·
      16 reviews

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Create Customer Support Data with Microsoft Excel

      Skills you'll gain: Microsoft Excel, Data Validation, Customer Data Management, Excel Formulas, Microsoft 365, Customer Relationship Management, Data Entry, Spreadsheet Software, Data Security, Data Management, Billing & Invoicing, User Accounts

      5
      Rating, 5 out of 5 stars
      ·
      10 reviews

      Beginner · Guided Project · Less Than 2 Hours

    • G

      Google Cloud

      Gemini for Data Scientists and Analysts

      Skills you'll gain: Big Data, Google Cloud Platform, Marketing Analytics, Generative AI, Data Analysis, Machine Learning Methods, Predictive Analytics, Data-Driven Decision-Making, Forecasting

      4
      Rating, 4 out of 5 stars
      ·
      8 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      C

      Coursera Project Network

      Multi-Table data analysis with Tableau: Customer Analysis

      Skills you'll gain: Dashboard, Interactive Data Visualization, Tableau Software, Data Import/Export, Data Visualization Software, Data Analysis, Data Integration

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Project Network

      Create an Organizational Company Chart with Canva

      Skills you'll gain: Marketing Design, Organizational Structure, Marketing Collateral, Presentations, Dashboard, Data Visualization, Data Sharing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      11 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • C

      CVS Health

      Preparing for Your Retail Customer Service Role

      Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Retail Store Operations, Problem Solving, Professionalism, Verbal Communication Skills, Communication

      4.2
      Rating, 4.2 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Prácticas efectivas de marketing usando Facebook Messenger

      Skills you'll gain: Facebook, Social Media Marketing, Social Media, Customer Service, Marketing Automation, Marketing Communications, Content Development and Management, Customer Communications Management, User Accounts, Business Administration

      4.9
      Rating, 4.9 out of 5 stars
      ·
      10 reviews

      Beginner · Guided Project · Less Than 2 Hours

    Sales learners also search

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    1…495051…69

    In summary, here are 10 of our most popular sales courses

    • AWS Cloud Practitioner (CLF-C02): KodeKloud
    • GoHighLevel for Beginners: Voice AI Automated Appointments : Coursera Project Network
    • Customer Support digital transformation with HubSpot: Coursera Project Network
    • Customer Value, Acquisition, and Retention: University of Maryland, College Park
    • GST - Undertaking compliances: PwC India
    • مقاييس التسويق وربحية التسويق: Alfaisal University | KLD
    • Create Customer Support Data with Microsoft Excel: Coursera Project Network
    • Gemini for Data Scientists and Analysts: Google Cloud
    • Multi-Table data analysis with Tableau: Customer Analysis: Coursera Project Network
    • Create an Organizational Company Chart with Canva: Coursera Project Network

    Frequently Asked Questions about Sales

    Understanding your goal when learning sales, whether for career advancement or business growth, can sharpen your focus. Regular practice in sales techniques, including role-playing scenarios, is essential. Join sales communities like LinkedIn groups or forums for tips and networking. Work on real projects like developing sales pitches or analyzing customer data. Salesforce Sales Development Representative Professional Certificate offers training and insights to start your career as a tech SDR.‎

    Sales courses typically cover a comprehensive range of essential skills including:

    • Sales strategies and techniques
    • Negotiation skills
    • Customer relationship management (CRM) systems and their application
    • Understanding and analyzing sales performance metrics
    • Digital selling and social media tools
    • Lead generation and conversion tactics
    • B2B sales and account management
    • Communication and presentation skills‎

    No prior sales experience is necessary to begin with beginner sales courses. The program offerings are designed to accommodate learners at various levels:

    • Beginners can start with the basics of sales principles and simple sales techniques.
    • Intermediate learners can focus on developing complex negotiation skills and managing customer relationships.
    • Advanced professionals can refine their strategic sales planning and leadership in sales management.‎

    Sales courses on Coursera offer a variety of credential options:

    • Professional certificates that demonstrate sales techniques
    • Specialized course certificates in areas such as digital selling or sales operations
    • Partner certificates from leading organizations and schools
    • These credentials can enhance your professional profile and are useful for illustrating your sales expertise to potential employers.‎

    Skills in sales can open doors to a wide range of roles within various industries including:

    • Sales Representative
    • Sales Manager
    • Account Executive
    • Business Development Manager
    • Customer Success Manager
    • Professionals in these roles leverage their sales skills to drive business growth, build lasting customer relationships, and achieve sales targets.‎

    Yes, Coursera offers a variety of free courses across many topics, including sales. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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