How do I learn sales skills?

Understanding your goal when learning sales, whether for career advancement or business growth, can sharpen your focus. Regular practice in sales techniques, including role-playing scenarios, is essential. Join sales communities like LinkedIn groups or forums for tips and networking. Work on real projects like developing sales pitches or analyzing customer data. Salesforce Sales Development Representative Professional Certificate offers training and insights to start your career as a tech SDR.

What skills can I learn in sales courses?

Sales courses typically cover a comprehensive range of essential skills including: Sales strategies and techniques Negotiation skills Customer relationship management (CRM) systems and their application Understanding and analyzing sales performance metrics Digital selling and social media tools Lead generation and conversion tactics B2B sales and account management Communication and presentation skills

Do I need prior experience in sales to start these courses?

No prior sales experience is necessary to begin with beginner sales courses. The program offerings are designed to accommodate learners at various levels: Beginners can start with the basics of sales principles and simple sales techniques. Intermediate learners can focus on developing complex negotiation skills and managing customer relationships. Advanced professionals can refine their strategic sales planning and leadership in sales management.

What sales certifications and credentials are available?

Sales courses on Coursera offer a variety of credential options: Professional certificates that demonstrate sales techniques Specialized course certificates in areas such as digital selling or sales operations Partner certificates from leading organizations and schools These credentials can enhance your professional profile and are useful for illustrating your sales expertise to potential employers.

What career opportunities are available with skills in sales?

Skills in sales can open doors to a wide range of roles within various industries including: Sales Representative Sales Manager Account Executive Business Development Manager Customer Success Manager Professionals in these roles leverage their sales skills to drive business growth, build lasting customer relationships, and achieve sales targets.

Are there free sales courses or certifications available on Coursera?

Yes, Coursera offers a variety of free courses across many topics, including sales. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.

Top Sales Courses - Learn Sales Online

Explore the Sales Course Catalog

University of Illinois Urbana-Champaign
Marketing no mundo digital
Skills you'll gain: Marketing, Global Marketing, Marketing Channel, Marketing Strategies, Digital Marketing, Promotional Strategies, Digital Transformation, Product Development, Business-To-Consumer, Consumer Behaviour, E-Commerce, Price Negotiation, Innovation, Customer Engagement
Beginner · Course · 1 - 4 Weeks
Coursera Project Network
Jasper AI: Writing a Product Review Blog Post
Skills you'll gain: Target Audience, Blogs, Copywriting, User Feedback, Writing, Content Creation, Product Knowledge, Generative AI, Editing, Product Promotion
Intermediate · Guided Project · Less Than 2 Hours
Status: New
UBITS
Business Developer
Skills you'll gain: Benchmarking, Closing (Sales), Consultative Selling, Retail Sales, Sales Presentation, Negotiation, Sales Strategy, Overcoming Objections, Accountability, Value Propositions, Customer Relationship Management, Sales Management, Rapport Building, Business Development, Emotional Intelligence, New Business Development, Market Research, Personal Development, Initiative and Leadership, Culture Transformation
Intermediate · Specialization · 3 - 6 Months
Status: Free
Coursera Project Network
Cómo empezar con Facebook Commerce Manager
Skills you'll gain: Facebook, E-Commerce, Sales Management, Online Advertising, Digital Advertising, Product Knowledge, Social Media Marketing, Social Media, Product Promotion
Beginner · Guided Project · Less Than 2 Hours
Coursera Project Network
GoHighLevel for Beginners: Voice AI Automated Appointments
Skills you'll gain: Outbound Calls, Operational Efficiency, Customer experience improvement, Generative AI Agents, Workflow Management, Business Process Automation, Customer Service, Automation, Prompt Engineering, Artificial Intelligence, Systems Integration
Beginner · Guided Project · Less Than 2 Hours
Status: Free
The Chinese University of Hong Kong
La estrategia china
Skills you'll gain: Business Strategy, Strategic Partnership, Strategic Decision-Making, Competitive Analysis, Global Marketing, Market Opportunities, E-Commerce, Cultural Sensitivity, Market Analysis, Innovation
Beginner · Course · 1 - 4 Weeks
Corporate Finance Institute
Tableau Fundamentals Case Study - Ecommerce Analysis
Skills you'll gain: Tableau Software, Excel Formulas, Data Modeling, Dashboard, E-Commerce, Data Visualization Software, Performance Analysis, Data Presentation, Interactive Data Visualization, Data Analysis, Regional Sales, Business Analysis, Key Performance Indicators (KPIs), Business Metrics
Intermediate · Course · 1 - 3 Months
Illinois Tech
New Tech Ventures
Skills you'll gain: Design Thinking, Global Marketing, Entrepreneurship, Business Modeling, Innovation, Team Building, Sales Presentations, Storytelling, Market Research, New Product Development, Project Design, Relationship Building, User Research, Fundraising and Crowdsourcing, Financial Planning, Customer Engagement, Business Ethics
Build toward a degree
Intermediate · Course · 1 - 3 Months
H2O.ai
H2O ai Large Language Models (LLMs) - Level 3
Skills you'll gain: Generative AI, Prompt Engineering, Training Programs, Large Language Modeling, Program Evaluation, Business Logic, Applied Machine Learning, AI Personalization, Content Performance Analysis, Data Processing, Open Source Technology, Benchmarking, Natural Language Processing, Human Machine Interfaces
Advanced · Course · 1 - 3 Months
Status: Free
UBITS
Conecta de forma efectiva con los clientes de retail
Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Greeting Customers, Insurance and Warranty Claims Processing, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks
UBITS
Maneja objeciones y clientes difíciles en retail
Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
Intermediate · Course · 1 - 4 Weeks
Pohang University of Science and Technology(POSTECH)
Blockchain Theory and Applications Ⅱ
Skills you'll gain: Blockchain, Application Development, Cloud Applications, Payment Systems, Cryptography, Investments, FinTech, Digital Assets, Open Source Technology, Distributed Computing, Microservices, E-Commerce, Transaction Processing, Interoperability, Algorithms, Scalability, Governance
Intermediate · Course · 1 - 3 Months