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    CRM Courses Online

    Explore CRM (Customer Relationship Management) tools and strategies for managing customer interactions. Learn to enhance customer satisfaction and loyalty.

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    Explore the CRM Course Catalog

    • Status: Free Trial
      Free Trial
      U

      University of Maryland, College Park

      Selecting the Right Customer & Channel

      Skills you'll gain: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, B2B Sales, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      FAIR Institute

      Practical Applications of FAIRâ„¢ for Cyber Risk Management

      Skills you'll gain: Cyber Risk, Risk Management, Enterprise Risk Management (ERM), Risk Analysis, Risk Modeling, Operational Risk, Cybersecurity, Business Risk Management, Compliance Management, Incident Response, Stakeholder Communications, Continuous Improvement Process, Compliance Reporting, Decision Making, Financial Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Strategic Sales Management Final Project

      Skills you'll gain: Sales Strategy, Sales Management, Sales Process, Sales Enablement, Strategic Marketing, B2B Sales, Analysis, Business Analysis, Competitive Analysis, Customer Relationship Management, Market Analysis, Peer Review

      4.5
      Rating, 4.5 out of 5 stars
      ·
      33 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Foundations of Effective Sales Pipeline Management

      Skills you'll gain: Sales Pipelines, Sales Development, Sales Process, Lead Generation, Sales Management, Sales Prospecting, Sales, Sales Strategy, Customer Relationship Management (CRM) Software, Automation

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      I

      IE Business School

      Market Research Essentials for Marketing Management

      Skills you'll gain: Market Research, Business Research, Customer Insights, Data-Driven Decision-Making, Quantitative Research, Market Analysis, Business Intelligence, Competitive Intelligence, Market Opportunities, Marketing, Data Collection

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      L

      LearnKartS

      Salesforce Admin and App Builder

      Skills you'll gain: Salesforce, Data Import/Export, Dashboard, Salesforce Development, Application Deployment, Data Cleansing, Data Migration, User Accounts, Workflow Management, Business Reporting, Customer Relationship Management, Management Reporting, Continuous Deployment, Identity and Access Management, Release Management, Data Quality, Data Integration, Authorization (Computing), Data Management, Business Logic

      4.1
      Rating, 4.1 out of 5 stars
      ·
      8 reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Career Management

      Skills you'll gain: Employee Engagement, Professional Development, Mentorship, Workforce Development, Influencing, Business Communication, Strategic Communication, Brand Strategy, Storytelling, Coaching, Talent Management, Branding, Personal Development, Strategic Leadership, Adaptability, Self-Awareness

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      D

      Dell

      Selling with Confidence

      Skills you'll gain: Overcoming Objections, Closing (Sales), Value Propositions, Selling Techniques, Sales Presentation, Technical Sales, Inside Sales, Sales Strategy, Sales Process, Sales, Business Communication, Outside Sales, Customer Service

      4.9
      Rating, 4.9 out of 5 stars
      ·
      18 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Crea una tarjeta de negocios en Canva

      Skills you'll gain: Canva (Software), Graphic Design, Design, Graphic and Visual Design, Color Matching, Branding, Marketing Materials

      Beginner · Guided Project · Less Than 2 Hours

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Master Data Storytelling for B2B & B2C Sales

      Skills you'll gain: Data Storytelling, Storytelling, Data Presentation, Sales Presentation, Customer Relationship Management (CRM) Software, Sales Strategy, Sales, B2B Sales, Customer Insights, Data Visualization Software, Dashboard, Customer Analysis, HubSpot CRM, Business Analytics, Salesforce, Business-To-Consumer

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Simplilearn

      Behavioral Marketing

      Skills you'll gain: Customer Retention, Marketing Strategies, Digital Marketing, Growth Strategies, Customer Acquisition Management, Customer Relationship Management, E-Commerce, Marketing Effectiveness, Customer Engagement, Email Marketing, Social Media Marketing, Marketing Automation, Persona Development, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      12 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      F

      FAIR Institute

      Executive Communication and Governance

      Skills you'll gain: Cyber Risk, Risk Appetite, Cyber Governance, Risk Management, Regulatory Compliance, Risk Analysis, Cyber Security Strategy, Cybersecurity, Governance Risk Management and Compliance, Insurance, Compliance Management, Business Communication, Technical Communication, Strategic Communication, Business Reporting

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular crm courses

    • Selecting the Right Customer & Channel : University of Maryland, College Park
    • Practical Applications of FAIRâ„¢ for Cyber Risk Management: FAIR Institute
    • Strategic Sales Management Final Project: Fundação Instituto de Administração
    • Foundations of Effective Sales Pipeline Management: Coursera Instructor Network
    • Market Research Essentials for Marketing Management: IE Business School
    • Salesforce Admin and App Builder: LearnKartS
    • Career Management: Fundação Instituto de Administração
    • Selling with Confidence: Dell
    • Crea una tarjeta de negocios en Canva: Coursera Project Network
    • Master Data Storytelling for B2B & B2C Sales : Starweaver

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