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    • Sales

    Sales Courses

    Sales courses can help you learn how to understand customer needs, build relationships, and close deals that drive business growth.

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    Find the Best Sales Course for Your Goals

    • U

      University of Pennsylvania

      Retail Marketing Strategy

      Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Brand Management, Marketing Strategies, Customer Insights, Brand Loyalty, Brand Awareness, Market Trend, Consumer Behaviour, Competitive Analysis, Business Strategy, Innovation, E-Commerce

      4.8
      Rating, 4.8 out of 5 stars
      ·
      270 reviews

      Beginner · Course · 1 - 4 Weeks

    • G

      Google Cloud

      Google Slides

      Skills you'll gain: Presentations, Google Workspace, Productivity Software, Sales Presentations, Version Control, Collaborative Software, Multimedia, Data Sharing

      4.8
      Rating, 4.8 out of 5 stars
      ·
      193 reviews

      Beginner · Course · 1 - 3 Months

    • C

      CVS Health

      Introduction to Customer Service

      Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

      4.7
      Rating, 4.7 out of 5 stars
      ·
      224 reviews

      Beginner · Course · 1 - 4 Weeks

    • N

      Northwestern University

      The Business of Social

      Skills you'll gain: Social Media Marketing, Social Media Strategy, Social Media, Business Marketing, Marketing Effectiveness, Marketing, Marketing Operations, Performance Measurement, Performance Analysis, Business Metrics, Customer Engagement, Return On Investment, Key Performance Indicators (KPIs), Program Management, Integrated Marketing Communications, Law, Regulation, and Compliance, Information Privacy, Data Security

      4.7
      Rating, 4.7 out of 5 stars
      ·
      810 reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      University of Virginia Darden School Foundation

      Generative AI in Marketing

      Skills you'll gain: Large Language Modeling, Customer Insights, ChatGPT, Branding, Design Thinking, Keyword Research, Search Engine Marketing, AI Personalization, Pay Per Click Advertising, Brand Awareness, Brand Strategy, Marketing Design, Advertising, Marketing Strategy and Techniques, Business Marketing, Personalized Service, Prompt Engineering, Customer Relationship Management, Customer experience improvement, Customer Engagement

      4.3
      Rating, 4.3 out of 5 stars
      ·
      98 reviews

      Beginner · Specialization · 1 - 3 Months

    • L

      LearnKartS

      Reports and Dashboards

      Skills you'll gain: Dashboard, Salesforce, Data Visualization, Salesforce Development, Ad Hoc Reporting, Business Reporting, Data Import/Export, End User Training and Support

      4.1
      Rating, 4.1 out of 5 stars
      ·
      10 reviews

      Intermediate · Course · 1 - 4 Weeks

    • I

      INSEAD

      Web3 and Blockchain Fundamentals

      Skills you'll gain: Digital Assets, Blockchain, Emerging Technologies, FinTech, Business Transformation, Digital Transformation, E-Commerce, Technical Design, Scalability, Governance

      4.7
      Rating, 4.7 out of 5 stars
      ·
      94 reviews

      Mixed · Course · 1 - 4 Weeks

    • U

      University of California, Davis

      Quantitative Research

      Skills you'll gain: Surveys, Survey Creation, Quantitative Research, Statistical Analysis, Marketing Analytics, Market Research, Statistical Methods, Data Analysis, Marketing, Target Market, Sample Size Determination, Quality Control

      4.4
      Rating, 4.4 out of 5 stars
      ·
      333 reviews

      Intermediate · Course · 1 - 4 Weeks

    • R

      Rutgers the State University of New Jersey

      Supply Chain Analytics

      Skills you'll gain: Competitive Analysis, Supply Chain, Supply Chain Management, Market Share, Benchmarking, Transportation, Supply Chain, and Logistics, Customer experience improvement, Analytics, Financial Analysis, Inventory Management System, Data Analysis, Cost Estimation, Data-Driven Decision-Making, Cost Reduction

      4.7
      Rating, 4.7 out of 5 stars
      ·
      805 reviews

      Beginner · Course · 1 - 4 Weeks

    • Y

      Yonsei University

      International B2B (Business to Business) Marketing

      Skills you'll gain: Business Marketing, B2B Sales, Global Marketing, Business-To-Consumer, Market Opportunities, Growth Strategies, Marketing, Business Development, Customer Engagement, Promotional Strategies, Marketing Strategies, Product Marketing, Value Propositions, Innovation, Marketing Communications, Interviewing Skills

      4.6
      Rating, 4.6 out of 5 stars
      ·
      584 reviews

      Mixed · Course · 1 - 4 Weeks

    • Status: Free
      Free
      U

      Universidad Austral

      Diseño de Experiencia en Servicios

      Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Customer Service, Service Improvement, Design Thinking, Expectation Management, Customer Insights, Consumer Behaviour

      4.8
      Rating, 4.8 out of 5 stars
      ·
      713 reviews

      Beginner · Course · 1 - 4 Weeks

    • U

      University of Illinois Urbana-Champaign

      Digital Marketing Capstone

      Skills you'll gain: Keyword Research, Email Marketing, Digital Marketing, Marketing Analytics, Online Advertising, Performance Analysis, Consumer Behaviour, Marketing Strategies, Key Performance Indicators (KPIs), Web Analytics and SEO, Search Engine Optimization, Web Content, Customer Analysis, Advertising Campaigns

      4.5
      Rating, 4.5 out of 5 stars
      ·
      600 reviews

      Beginner · Course · 1 - 3 Months

    Searches related to sales

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    1…181920…65

    In summary, here are 10 of our most popular sales courses

    • Retail Marketing Strategy: University of Pennsylvania
    • Google Slides: Google Cloud
    • Introduction to Customer Service: CVS Health
    • The Business of Social: Northwestern University
    • Generative AI in Marketing: University of Virginia Darden School Foundation
    • Reports and Dashboards: LearnKartS
    • Web3 and Blockchain Fundamentals: INSEAD
    • Quantitative Research: University of California, Davis
    • Supply Chain Analytics: Rutgers the State University of New Jersey
    • International B2B (Business to Business) Marketing: Yonsei University

    Why Learn Sales?

    Sales is the practice of building relationships, understanding customer needs, and offering solutions that drive business growth. It’s a key function in nearly every industry, with strong ties to communication, strategy, and customer success. Learning sales can help you develop persuasive skills, grow your influence, and create value in competitive markets.

    Frequently Asked Questions about Sales

    Understanding your goal when learning sales, whether for career advancement or business growth, can sharpen your focus. Regular practice in sales techniques, including role-playing scenarios, is essential. Join sales communities like LinkedIn groups or forums for tips and networking. Work on real projects like developing sales pitches or analyzing customer data. Salesforce Sales Development Representative Professional Certificate offers training and insights to start your career as a tech SDR.‎

    Sales courses typically cover a comprehensive range of essential skills including:

    • Sales strategies and techniques
    • Negotiation skills
    • Customer relationship management (CRM) systems and their application
    • Understanding and analyzing sales performance metrics
    • Digital selling and social media tools
    • Lead generation and conversion tactics
    • B2B sales and account management
    • Communication and presentation skills‎

    No prior sales experience is necessary to begin with beginner sales courses. The program offerings are designed to accommodate learners at various levels:

    • Beginners can start with the basics of sales principles and simple sales techniques.
    • Intermediate learners can focus on developing complex negotiation skills and managing customer relationships.
    • Advanced professionals can refine their strategic sales planning and leadership in sales management.‎

    Sales courses on Coursera offer a variety of credential options:

    • Professional certificates that demonstrate sales techniques
    • Specialized course certificates in areas such as digital selling or sales operations
    • Partner certificates from leading organizations and schools
    • These credentials can enhance your professional profile and are useful for illustrating your sales expertise to potential employers.‎

    Skills in sales can open doors to a wide range of roles within various industries including:

    • Sales Representative
    • Sales Manager
    • Account Executive
    • Business Development Manager
    • Customer Success Manager
    • Professionals in these roles leverage their sales skills to drive business growth, build lasting customer relationships, and achieve sales targets.‎

    Yes, Coursera offers a variety of free courses across many topics, including sales. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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