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    • Sales

    Sales Courses Online

    Learn sales techniques for successful selling. Understand sales processes, customer relationship management, and negotiation strategies.

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    Explore the Sales Course Catalog

    • Status: New
      New
      S

      Simplilearn

      Ecommerce Listing Course

      Skills you'll gain: Search Engine Optimization, E-Commerce, Logistics Management, Merchandising, Product Marketing, Promotional Strategies, Product Knowledge, Customer Service, Customer Relationship Management, Online Advertising, Price Negotiation, Web Analytics and SEO, Social Media Marketing, Content Creation

      Beginner · Course · 1 - 4 Weeks

    • C

      Coursera Project Network

      Cómo crear plantillas para vender utilizando Canva

      Skills you'll gain: Canva (Software), Promotional Strategies, Marketing Materials, Design Elements And Principles, Marketing Collateral, Promotional Materials, Product Promotion, Creative Design, Design, Visual Design, Project Design, Graphic and Visual Design, Product Knowledge, Graphical Tools, Selling Techniques

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free
      Free
      C

      Coursera Instructor Network

      Research and Draft a Competitive Analysis

      Skills you'll gain: Benchmarking, Competitive Analysis, Market Research, Market Dynamics, Business Research, Market Analysis, Report Writing, Business Metrics, Market Intelligence, Business Strategy, Market Data, Presentations, Strategic Decision-Making

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      U

      University of Maryland, College Park

      Selecting the Right Customer & Channel

      Skills you'll gain: Customer Analysis, Customer Acquisition Management, Customer Insights, Marketing Channel, Marketing Analytics, Customer Relationship Management, Business-To-Consumer, Customer Retention, Marketing, B2B Sales, Operating Cost, Strategic Marketing, Market Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      D

      Dell

      Dell Technologies Customer Service for Technical Support

      Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Help Desk Support, De-escalation Techniques, Communication Strategies

      5
      Rating, 5 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • A

      Amazon Ads

      Campaign Planning and Optimization

      Skills you'll gain: Advertising Campaigns, Campaign Management, Advertising, Media Planning, Online Advertising, Promotions and Campaigns, Marketing Planning, Digital Advertising, Paid media, Content Performance Analysis, Advertising Sales, Keyword Research, Brand Awareness, Performance Reporting, Target Audience, Customer Insights, Consumer Behaviour, Data-Driven Decision-Making, Goal Setting

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      Финансирование банка через облигации

      Skills you'll gain: Underwriting, Banking, Price Negotiation, Investment Banking, Financial Market, Corporate Finance, Financial Analysis, Regional Sales

      Intermediate · Guided Project · Less Than 2 Hours

    • U

      UBITS

      Servicio al cliente desde el punto de vista logístico

      Skills you'll gain: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Intermediate · Course · 1 - 4 Weeks

    • S

      Salesforce

      Resumen de ventas y CRM

      Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales Pipelines, Sales, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Business-To-Consumer

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      D

      Duke University

      데이터 중심 기업을 위한 비즈니스 지표

      Skills you'll gain: Business Metrics, Business Analytics, Analytics, Business Intelligence, Tableau Software, Cash Flows, Big Data, Performance Measurement, Key Performance Indicators (KPIs), Spreadsheet Software, Data Analysis, Data-Driven Decision-Making, Web Analytics, Market Share, E-Commerce

      Mixed · Course · 1 - 3 Months

    • S

      Salesforce

      Guía práctica para gestionar las relaciones profesionales

      Skills you'll gain: Active Listening, Enthusiasm, Social Skills, Interpersonal Communications, Cultural Diversity, Writing, Relationship Building, Professional Development, Professionalism, Business Communication, Empathy, Communication, Assertiveness, Verbal Communication Skills, Oral Expression, Constructive Feedback, Public Speaking, Productivity, Brand Awareness

      Beginner · Course · 1 - 3 Months

    • U

      University of Michigan

      Generative AI Integration: Effects on Labor and Workforce

      Skills you'll gain: Policy Development, Labor Relations, Workforce Management, Human Resources, Organizational Development, Automation, Artificial Intelligence, Business Ethics, Emerging Technologies, Customer Relationship Management

      4.4
      Rating, 4.4 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 4 Weeks

    Sales learners also search

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    1…525354…65

    In summary, here are 10 of our most popular sales courses

    • Ecommerce Listing Course: Simplilearn
    • Cómo crear plantillas para vender utilizando Canva: Coursera Project Network
    • Research and Draft a Competitive Analysis: Coursera Instructor Network
    • Selecting the Right Customer & Channel : University of Maryland, College Park
    • Dell Technologies Customer Service for Technical Support: Dell
    • Campaign Planning and Optimization: Amazon Ads
    • Финансирование банка через облигации: Coursera Project Network
    • Servicio al cliente desde el punto de vista logístico: UBITS
    • Resumen de ventas y CRM: Salesforce
    • 데이터 중심 기업을 위한 비즈니스 지표: Duke University

    Frequently Asked Questions about Sales

    Understanding your goal when learning sales, whether for career advancement or business growth, can sharpen your focus. Regular practice in sales techniques, including role-playing scenarios, is essential. Join sales communities like LinkedIn groups or forums for tips and networking. Work on real projects like developing sales pitches or analyzing customer data. Salesforce Sales Development Representative Professional Certificate offers training and insights to start your career as a tech SDR.‎

    Sales courses typically cover a comprehensive range of essential skills including:

    • Sales strategies and techniques
    • Negotiation skills
    • Customer relationship management (CRM) systems and their application
    • Understanding and analyzing sales performance metrics
    • Digital selling and social media tools
    • Lead generation and conversion tactics
    • B2B sales and account management
    • Communication and presentation skills‎

    No prior sales experience is necessary to begin with beginner sales courses. The program offerings are designed to accommodate learners at various levels:

    • Beginners can start with the basics of sales principles and simple sales techniques.
    • Intermediate learners can focus on developing complex negotiation skills and managing customer relationships.
    • Advanced professionals can refine their strategic sales planning and leadership in sales management.‎

    Sales courses on Coursera offer a variety of credential options:

    • Professional certificates that demonstrate sales techniques
    • Specialized course certificates in areas such as digital selling or sales operations
    • Partner certificates from leading organizations and schools
    • These credentials can enhance your professional profile and are useful for illustrating your sales expertise to potential employers.‎

    Skills in sales can open doors to a wide range of roles within various industries including:

    • Sales Representative
    • Sales Manager
    • Account Executive
    • Business Development Manager
    • Customer Success Manager
    • Professionals in these roles leverage their sales skills to drive business growth, build lasting customer relationships, and achieve sales targets.‎

    Yes, Coursera offers a variety of free courses across many topics, including sales. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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