Back to Customer-Centric Innovation
Learner Reviews & Feedback for Customer-Centric Innovation by Duke University
11 ratings
About the Course
In this course, you will explore how to develop agile business strategies focused on delivering value to customers in dynamic markets. You will
learn techniques to foster customer-driven innovation, incorporating customer insights into strategic decisions and product development.
Additionally, the course will focus on creating customer-centric organizations that are agile, responsive, and capable of evolving with market
needs. This course is perfect for leaders and product managers looking to improve customer engagement through innovation. No prior
experience in customer strategy is needed, though a background in business leadership will be beneficial.
learn techniques to foster customer-driven innovation, incorporating customer insights into strategic decisions and product development.
Additionally, the course will focus on creating customer-centric organizations that are agile, responsive, and capable of evolving with market
needs. This course is perfect for leaders and product managers looking to improve customer engagement through innovation. No prior
experience in customer strategy is needed, though a background in business leadership will be beneficial.
Top reviews
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1 - 2 of 2 Reviews for Customer-Centric Innovation
By Abhinav L
•Mar 22, 2025
Emphasizes desirability, feasibility, and viability of business products and services; and focuses on jobs to be done for customers.
By Philip K
•Dec 27, 2024
The quiz for this course is effectively broken, relying on content that is missing or changed