Learner Reviews & Feedback for Introduction to Technical Support by IBM
About the Course
prepare you for a rewarding career in technical support. You will begin this self-paced course by learning what Informational Technology (IT)
support is all about. You'll find out the roles and responsibilities of Technical Support professionals and become familiar with all the different
career paths you can take in Technical Support. You will also hear from experts in the IT industry about getting started in the field and how you
can pursue this career without prior experience or degrees. You'll also learn some basics about the technology that technical ...
Top reviews
TB
Jul 11, 2023
I thoroughly enjoyed taking this course. I am glad there was a simulator included in this course to get a hands-on feel for a ticketing system used by many in the IT industry. Thank you!
MB
Jan 8, 2023
I felt this course was very well organized and was a great introduction to tech support. I will be continuing with the next courses for the IBM Technical Support Professional Certificate.
151 - 175 of 267 Reviews for Introduction to Technical Support
By JAMAL A A
•Dec 19, 2024
دورة مميز ومفيده
By ibrahim b
•Oct 1, 2024
best course ever
By Lance S
•Aug 4, 2024
I learned allot.
By ltstc24002
•May 12, 2024
Excellent course
By Bashir A S
•Nov 2, 2023
It's informative
By ngozi c
•Jul 12, 2023
A great job here
By Kingston U
•Jul 9, 2023
Very informative
By Jhon J D M
•Feb 24, 2023
very informative
By Mario H
•Feb 14, 2023
Very interesting
By Ndiupi M
•Sep 4, 2022
Very informative
By Oscar M O C
•Mar 11, 2025
Excelente curso
By max m
•Apr 14, 2024
complete course
By Walter O
•Feb 13, 2024
excelente curso
By Brian K
•May 6, 2023
Awesome course!
By Adham K
•Mar 22, 2023
Thank you all!!
By Forgiveness M P
•Sep 25, 2022
awesome course
By Haider H
•Apr 6, 2024
GREAT KICK-OFF
By Mohamed M
•Apr 7, 2023
AMAZING COURSE
By onoji b
•Dec 9, 2022
it was a blast
By Demola D
•Sep 22, 2022
tI si ergat.
By Ibrahim A E
•Oct 19, 2024
Great content
By odingo s
•Jan 9, 2024
inspirational
By Josh B
•Sep 21, 2022
Informative!
By sayd e
•Jul 6, 2025
اكثر من رائع