Learner Reviews & Feedback for Design Thinking: Discovery Tools by University of Virginia
About the Course
stakeholder mapping, journey mapping, personas, value-chain analysis, the job-to-be-done, ethnographic interviews, and more. Learn to
connect with your customers on a human level, to get beyond what they say and observe what they do. Developed at the Darden School of
Business at the University of Virginia, the courses sees a team of design experts join Jeanne Liedtka to explore some of these critical tools that
will spark your creativity and help you discover more about your potential clients.
Top reviews
1 - 7 of 7 Reviews for Design Thinking: Discovery Tools
By Deborah N
•Aug 15, 2024
Love the focus on applied learning. I did Journey Mapping with one of my clients and can't wait to develop client Personas with my Change Management colleagues and Director. Highly recommend this Specialization for anyone who wants to use this in their organization. Lot of work, but worth it.
By A C
•Sep 28, 2023
This is a great course I'm sure you'll enjoy and I recommend it to anyone who can. The course will help me clearly explain my ideas and even communicate my ideas easily for others to understand.
By VEGURU A
•May 11, 2023
WONDEWONDERFUL TOPICS
By Tania F
•Oct 19, 2023
Excelente Curso
By ISHA K
•Sep 27, 2024
AMAZING
By BATHALA K
•May 17, 2023
nice
By Jakub T
•Nov 10, 2023
The course was informative and provided me with number of great tools, especially for creating journey map, personas and stakeholder overview. When doing the assessment, I was disappointed with the quality of the submissions of other users as well as with the lack of feedback peer reviewers provided me on my submission (they just commented "ok" or "good").